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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
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  • 1
  • 3 star
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  • 2 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Ivana M.

Work Smarter, Not Harder

  • March 23, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet is a literal time saver, and it only improves as new enhancements are released! The workflow automation is one of the top features I use to improve efficiency. My role requires a ton of collaboration, and workflow automation allows our processes to keep moving as soon as someone completes their part, whether I'm actively working on that project or not.
What do you dislike about the product?
There aren't many negative things I can say about Smartsheet, as I'm sure it's only a matter of time before my 'dislikes' become an upcoming product enhancement. My two biggest complaints are that there is limited customization regarding outgoing notifications, mainly text formatting and that Smartsheet doesn't have time as a recognizable field/data as it does for Date.
What problems is the product solving and how is that benefiting you?
Smartsheet keeps our processes moving forward no matter what. With workflow automation, I can keep my projects moving forward without having to be actively hands-on / coordinate the transfer of information from one department to another while compiling approvals. This gives me back time to focus on other initiatives!


    Alex F.

Use Smartsheet to streamline project management

  • March 23, 2023
  • Review provided by G2

What do you like best about the product?
I like the visibility of workflow and status that Smartsheet provides. Having access to my tasks together with their status in one place makes it easier to manage them efficiently, even when distributed teams are involved. I also appreciate how quickly spread sheets can be created on this platform, so users don't have to switch between multiple applications to update or edit a project's progress. The simple dashboard also ensures that everyone on my team knows exactly what they need to do and when it's due. I really appreciate the convenience and organisation that Smartsheet brings to my life.
What do you dislike about the product?
Despite my initial reluctance, I am determined to make the most of Smartsheet so that it becomes a legitimate part of our team's project management process. Unfortunately, not everyone on the teamusesg the platform. This limits its potential impact as there is no way to monitor individual progress without further effort from both of us.
What problems is the product solving and how is that benefiting you?
With Smartsheet, everything is neatly organised and right at my fingertips. This saves me time, which I can use to get more done in less time. It also eliminates the risk of human error as all information is consistently updated across teamsonn one platform.


    Jasmine H.

Simplify time management with Smartsheet quality software

  • March 22, 2023
  • Review provided by G2

What do you like best about the product?
I don't like how complicated Smartsheet can be for users with no previous training. It can be very intimidating at first glance, leading to frustration and hesitation in using the system effectively. To combat this, I think it would help if there were fewer steps or tutorials on the home page to guide existing users through all the available features.
What do you dislike about the product?
Smartsheet has given me the peace of mind that comes from having a single source of truth for all our project teams. With its easily accessible reports and dashboards, we can see exactly how close projects are to completion and quickly identify potential risks so nothing slips through the cracks.
What problems is the product solving and how is that benefiting you?
Smartsheet has given me the peace of mind that comes from having a single source of truth for all our project teams. With its easily accessible reports and dashboards, we can see exactly how close projects are to completion and quickly identify potential risks so nothing slips through the cracks.


    Kaitlin M.

Your must-have project management tool

  • March 22, 2023
  • Review provided by G2

What do you like best about the product?
With its easy-to-use platform and wide range of features, I simply love Smartsheet. Not only does it offer a surprisingly intuitive navigation system like Excel, it allows me to seamlessly collaborate with my team members on projects and tasks without missing any critical steps. In addition, the ability to customise individual dashboards according to specific needs, as well as notifications, makes tracking progress crisp and clear; enabling me to complete things faster, such as creating Gantt charts easily. All of these amazing qualities mean that Smartsheet can compete with the most intimidating and complex management tools out there. This makes it truly one of the most attractive options available.
What do you dislike about the product?
I dislike how difficult it can be to use Smartsheet to its full potential. Given the generic nature of its templates and starting points, customising your information for complex tasks requires considerable forethought to avoid constant editing or starting pages from scratch. When using this service, planning ahead is crucial to achieving the results you want.
What problems is the product solving and how is that benefiting you?
My project management process is streamlined with Smartsheet. From assigning tasks and tracking progress to creating budget sheets and setting up project timelines, it makes everything more efficient for me.


    Sergey S.

Covers all simple, medium and most of complex cases, easy to use for collaboration and visualization

  • March 21, 2023
  • Review provided by G2

What do you like best about the product?
Understandable visualization (leads to good communication to stakeholders), Excel-like formulas, easy to share, no license need to ivite user for collaboration, Jira connectivity (but this became not relevant for me last few years). Oh, yeah, great documentation: never used support as a user, the knowledge base always helped me.
What do you dislike about the product?
Being MS Project and Excel power user very often facing the limitations. Workarounds are possible, but the resulting project plan becomes too simple - further adjusments demand additional manual work. Again, it is from the MS Project user perspective. Concluding, 95% cases in my work are covered, other are complex and I need to do workarounds and simplifications
What problems is the product solving and how is that benefiting you?
Planning, communication to stakeholders, project performance tracking - for all those the product works at the best level. Basically, my scenario is using Smartsheet as a MS Project with collaboration capabilities and availability on different platforms (not only MS Windows)


    Peter L.

Smartsheet is a leading tool for my projects.

  • March 21, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet's main advantage for me is its usability, making it a leading candidate for project management software in my projects. Before using Smartsheet, I had limited experience with Microsoft Excel. Initially, I used Smartsheet to review and print project management schedules created by others, but due to my unique project management strategies, I am now a Smartsheet expert and advocate. Smartsheet's adaptability to teams with varying skill levels is also significant, as it can accommodate simple and complex requirements. I have instructed those colleagues seeking fundamental skills, such as conditional formatting and copy/paste, and guided them through more intricate formulas and solutions. With its powerful formula and automation capabilities, Smartsheet can tackle virtually any obstacle.
What do you dislike about the product?
Creating a summary sheet presented numerous challenges, which I attribute to my lack of experience in this field. It took significant time to type separate algorithms for over 10 options manually.
What problems is the product solving and how is that benefiting you?
Smartsheet enables me to quickly create project management automation and features, such as high-level calendars and schedules that require multiple users to check off tasks before passing them along. Its real-time updates and scheduling to reduce email communication are highly advantageous for me, as they prevent tasks from being overlooked and give everyone a clear project overview. The automation feature can be customized to meet the specific requirements of a project, including creating hierarchical schedules linked to comprehensive plans that are updated in real-time and tracking the exact dates on which activities are completed.


    Jeanette R.

All Things Project Management in one place

  • March 21, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet allows you to manage multiple types of projects with differing needs with one platform. I love having the ability to add a dashboard, form or collaboration with a few additional clicks.
What do you dislike about the product?
The help info can be difficult to navigate and some instructions seem a bit complex BUT I love the fact that I can call and get the help I need. I have seen improvement with more screenshots and clear instructions for more difficult tasks.
What problems is the product solving and how is that benefiting you?
The ability to build a project based on completion dates and assign tasks is HUGE. This allows for collaborators to know how tasks are progressing and to comment or make changes.


    Ash T.

Its great but could be better

  • March 20, 2023
  • Review provided by G2

What do you like best about the product?
We use SS as a booking collaboration form for sales and adops, the reporting helps us dive deeper and analyse the results every month. We can do a report highlighting different trends from the SS.
What do you dislike about the product?
Its super easy for someone to delete things for anyone. It would be great if we can restrict users from delete stuff but still being able to edit and have history of the last edit.
What problems is the product solving and how is that benefiting you?
Smartsheet helps us build a place where different teams can collaborate on projects and track progress. Lastly, all groups can contribute and an update is emailed to different users which helps use it as a task manager


    Dehvynne A.

Mostly Great

  • March 20, 2023
  • Review provided by G2

What do you like best about the product?
I like that you can create forms, dashboards/visuals, create Gantt charts, make lists, and use the platform to make doing business externally a little easier with its ease of use.
What do you dislike about the product?
I HATE that you cannot upload Excel files with tabs of information in one go. You have to upload each sheet individually which makes the process all the more aggravating. Also, when sorting through lists, if you have multiple lists on one page, formatting is very easily messed up.
What problems is the product solving and how is that benefiting you?
It's helping us create visuals to go with some of the data with collect. The visuals aid in the understanding of our data for our stakeholders. We're also able to create forms and share them externally so that our users can give us feedback.


    Emil V.

Smartsheet is AIO, Easy-to-use no code platform allowing to drive the business in a torrid pace!

  • March 19, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet is AIO, Easy-to-use no-code platform allowing business development, project management, D2D activities and multiple scenarios that are sometimes hard to achieve with other off-the-shelf platforms at a very affordable development cost and support/maintenance.
Smartsheet automation and premium Add-ons add a sophisticated approach for time-saving, collaboration and much more.
What do you dislike about the product?
Smartsheet still has a way to go in aspect of core application functionalities and notification automation to allow customization and business oriented notifications,
What problems is the product solving and how is that benefiting you?
Smartsheet allows integration with other various solutions such as : Office 365, Formstack, AWS, and more to create a whole set of workflows for D2D activities management, facilities management, Exec office workflows and collaboration, document generation and many more.