Smartsheet
SmartsheetExternal reviews
10,017 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great software, easy to use!
What do you like best about the product?
It is quite user friendly and integrates well across the platform (ex: dashboards, reports, linking cells, etc.). The templates are helpful and it feels like a fancier version of excel. I use it as my homepage when I log in in the morning, for agenda/ meeting minutes, approval requests, financial trackers, calendars, etc. - it can be used in many different ways and I like that they can all speak/ link to each other easily.
What do you dislike about the product?
There's nothing I dislike but I would love to see more advancements in the dashboards. In addition, I wish we could save non-SmartSheet items in our SmartSheet folders so that you could save relevant documents in the same place however I appreciate that SmartSheet has the attachment feature within a smartsheet.
What problems is the product solving and how is that benefiting you?
It helps us organize and track information in a simple way that can be read and easily understood across our organization - helps our teams collaborate more. It helps to save me time, especially the workflows feature as it sends email notifications when certain tasks are complete. It also helps me track historic information that I can then refer back to. It also allows us to share information externally through the publication feature so that we don't have to spend time re-creating an external version of the content.
I really enjoy Smartsheet because it's so versatile.
What do you like best about the product?
The information can be viewed in many ways, and manipulated in many ways, to be custom for different audiences. Plus, the Smartsheet team recently shared formulas to adjust the information in more ways.
What do you dislike about the product?
While the platform can be versatile, it can also be too complicated. The platform can be as easy or as complicated as a person wants it to be. Which can be overwhelming for new users.
What problems is the product solving and how is that benefiting you?
The problem has been handling multiple versions of a document by emailing back and forth and back again between team members. Smartsheet allows information to live in one place for anyone to edit or limited to view only.
A very useful business software
What do you like best about the product?
It is very adaptive. We can use it for many office needs. Multiple users can work on sheets at the same time without issue. The cell history options is great for correcting errors.
What do you dislike about the product?
It isn't as deep as we need for Database purposes. Tying long chain values to accumulating sheets has proven to be a bit too large at our company than the software seems to serve. So it hasn't been the best place for house historical data.
What problems is the product solving and how is that benefiting you?
I track purchases on a rolling log through the software. I then tie those to a master AP we apply invoices agaisnt. it is a wonderful tool for generating customized spreadsheets and entry pages.
Almost unlimited integrations and a vital documentation and communication tool!
What do you like best about the product?
The number of available integrations you can use is definitely Smartsheet's greatest advantage when compared to similar tools. As a project manager, I use Smartsheet to track project progress, team availability, and release preparation. Soon, I'm looking forward to utilizing other features, like dashboards and WorkApps, as soon as I have time to learn how those features function and what I need to do to set them up. I use Smartsheet every day at my job.
What do you dislike about the product?
Some of the integrations available within Smartsheet are challenging to set up initially. Fortunately, plenty of support documents and videos guide you through the entire setup.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me to track project progress from sprint to sprint and accurately create more precise timelines for project planning. I also use Smartsheet to track and quickly reference team availability during sprint planning meetings to better estimate how much work can be accomplished during the sprint and which departments might need to plan for less work, given upcoming holidays or time off.
Smartsheet is an excellent collaboration tool.
What do you like best about the product?
Smartsheet has the flexibility and included configurations that make building new apps and workflows easy yet very powerful. Other tools we have used previously required much more IT intervention to initiate, with Smartsheet business users have the ability to move quickly on their own.
What do you dislike about the product?
So far, we have experienced very few downsides using Smartsheet. Maybe more prebuilt APIs would allow more expansion of the solution into other areas of our operations.
What problems is the product solving and how is that benefiting you?
Smartsheet enables communication workflows to move between departments in our organization with complete transparency. Moving a great deal of project planning and execution out of email and into Smartsheet has helped us to uncover inefficiencies and bottlenecks in our processes.
Simplifly process
What do you like best about the product?
It's so easy to build a form, you don't need to be an expert to be able to build a form, and this brings so much quality to our users based on the form submissions you are able to create the automation, which is a big plus.
Also started using Dynamic views and I was able to create a business process to be followed easily by my team and also provide the information from previous requests raised by our users.
Also started using Dynamic views and I was able to create a business process to be followed easily by my team and also provide the information from previous requests raised by our users.
What do you dislike about the product?
There are some functions that definitely need to be improved ASAP. Like the hyperlink feature, you cant choose if it will open in a new tab or the same, and this has different behaviours in embedded forms that you can not control. Also
What problems is the product solving and how is that benefiting you?
An easy way to people submit a request for a team. Every SmartSheet we have, we can have a form interface to connect with our users with a very simple UI that does not need any specific training.
Collaboration and Automations Galore
What do you like best about the product?
The Data Shuttle integration allows our team to track shipments from the moment the EDI arrives in our system. We have also set up many automations to run once the Smartsheet is refreshed to cut down on the number of emails our team has to compose and serve as an initial safety net to catch data issues that may arise.
What do you dislike about the product?
The row limit is the biggest obstacle to our team's uses. With how many fields our team looks at, we are limited to around 5,000 rows of data. To get around this limitation, we have created several different sheets and filtered the data in different ways to keep the row count below the limit.
What problems is the product solving and how is that benefiting you?
Smartsheets solves the issue of collaboration for us. Our team of 7 can seemlessly make updates simultaneously without having to deal with clunky spreadsheets. It has also greatly reduced the amount of time we spend composing and sending emails with the automatic notifications.
Simple yet powerful
What do you like best about the product?
Smartsheet does an amazing job of providing a solution that has all the power in the world for a highly sophistcated user to be able to connect a wide variety of applications together and do all kinds of complex tasks, tracking, etc. At the same time, you can just use some of the basic features and get tons out of it. I use it like a glorified spreadsheet but with the ability to have attachments, discussions, tag colleagues, set reminders and automations, etc.
What do you dislike about the product?
I don't have many gripes about Smartsheet to be honest. If I was forced to pick something it might be that the tool for reviewing artwork is a bit pricey as an add on and would be very helpful for the line of work I'm in working with creative.
What problems is the product solving and how is that benefiting you?
Allows us to track projects and stay on the same page as a team but isn't overwhelming. Managing projects in Excel lacks the ability to do a lot of things and makes for large and clunky sheets. Smartsheet solves all of this.
Worth the many hours of training!
What do you like best about the product?
The collaboration it allows with a huge range of colleagues at the touch of a button! Allows things to be completed much faster, takes away a lot of manual work
What do you dislike about the product?
It takes an awful lot of getting used to and can be time consuming to set up (but once it is it is great!). Don't try skip the training because you won't get the best out of smartsheet - its worth the commitment
What problems is the product solving and how is that benefiting you?
Gathering a lot of data from multiple locations, smartsheet allows me to contact them all at once instead of chasing everyone individually!
Greate Experience only issue I have is with the Hebrew support.
What do you like best about the product?
i love the:
1. Automation and workflow capabilities
2. the fact that for each row I can have a Conversation and attachment and have an internal discussion with the team on each task
3. the option the create forms so easily.
1. Automation and workflow capabilities
2. the fact that for each row I can have a Conversation and attachment and have an internal discussion with the team on each task
3. the option the create forms so easily.
What do you dislike about the product?
1. Hebrew Support - you can write in Hebrew but the aliment is not there, please add Hebrew Support !!
2. when you are working with Gunt, you need to add the Holidys manually
2. when you are working with Gunt, you need to add the Holidys manually
What problems is the product solving and how is that benefiting you?
I am able to easily collaborate on the team large amount of tasks and projects.
have the system work for me and make sure everyone including me knows what needs to be done on any given week.
allow me to create froms and easily automate processes
have the system work for me and make sure everyone including me knows what needs to be done on any given week.
allow me to create froms and easily automate processes
showing 4,441 - 4,450