Smartsheet
SmartsheetExternal reviews
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Surprisingly powerful for data entry, management, and project management
What do you like best about the product?
Smartsheets provides a number of options that Excel does not such as web form based entry and simple easy dashboarding. It's great for users who want to build forms, sheets, and tracking tools.
There is also a great amount of online support for the product.
There is also a great amount of online support for the product.
What do you dislike about the product?
Smartsheets is a developing product in my opinion - there are often times that I would run into a function or minor issue that I wished was available that may seem quite simple but has not been developed as of yet.
What problems is the product solving and how is that benefiting you?
I built a data collection and management system in Smartsheets. I chose smartsheets due to its ability to enable web form based entry. This ease of data entry removed technological barriers for the users who would be using the sheets - it also enabled simple data entry through tablets which was important for me.
Improve teamwork, administrative openness and efficiency
What do you like best about the product?
I particularly appreciate Smartsheet for its real-time visibility across all my projects, allowing me to monitor progress and make quick decisions on the fly. The ability to easily share project information with team members in an organised way is also incredibly useful. The ability to set up alerts when tasks are updated or sent off keeps everyone informed of changes - providing a single source of truth throughout the process. Overall, I'm very pleased with how much easier it is to achieve complex goals efficiently while producing quality results on time.
What do you dislike about the product?
I dislike that Smartsheet's dashboards are not as customisable and do not provide enough metric monitoring options. Its reporting is lacking as it does not use graphics or cues to easily identify omissions. In addition, there does not appear to be a practical way to consolidate data onto a single dashboard that includes short, single-line measurements.
What problems is the product solving and how is that benefiting you?
I'm benefiting from Smartsheet by being able to easily track the progress of key projects. It's also been incredibly helpful in converting UAT issue logs into an easy-to-understand format that I can access and modify in real time with other people.
Incredibly useful tool to generate useful data.
What do you like best about the product?
Simplicity of use is key for me and allowing my collegues to interact with it in an easy to use format. We can share large volumes of data and even use it as a project management tool which is key for me.
What do you dislike about the product?
The ability to not have additional sheets like you have in excel within one workbook is quite a big limitation for me and what I am able to get out of the tool.
What problems is the product solving and how is that benefiting you?
It gievs me the sharing component to allow multiple users to access the tool, wherever and I haven't had any syncing issues or sharing issues. Time for me is a key driver, as such the tool provides me with a lot of opportunity to benefit.
Friendly and helpful software
What do you like best about the product?
The best thing about Smartsheet are all the reports and dashboard that you can use and personalize as you wish. I really loved that I can share the dashboard with external clients without needing a software license for them.
What do you dislike about the product?
1. In order to create a dashboard I have to complete too many sheets, Project Intake, Project Metadata, etc. Sometimes I forget some sheets and it doesn't specify where the error is.
2. Is not easy to calculate to see % completion as planned (as to date) vs % completion real
2. Is not easy to calculate to see % completion as planned (as to date) vs % completion real
What problems is the product solving and how is that benefiting you?
Smartsheet is a collaborative tool that the team can see what activities they have and for me as a Project Manager helps me to reduce my effort writing reports to communicate the status of the project to the team or the sponsors.
Powerful and user friendly tool!
What do you like best about the product?
As a Marketing Automation Specialist, I'm collaborating with a few teams to be able to create and deliver some awesome campaigns. Using Smartsheet has definitely helped me and the team to track and manage all of the user requests, to manage time
and the overall workload. I've been using Resource Management and Task Sheets and the simplicity of use is really something I like the best about the tool.
Also, I like the range of collaboration features such as real-time updates, comments, file sharing - it really helps me to work more effectively.
Filtering options, task tracking and customizable sheets are also some features that I can hardly imagine using a tool without - just great!
and the overall workload. I've been using Resource Management and Task Sheets and the simplicity of use is really something I like the best about the tool.
Also, I like the range of collaboration features such as real-time updates, comments, file sharing - it really helps me to work more effectively.
Filtering options, task tracking and customizable sheets are also some features that I can hardly imagine using a tool without - just great!
What do you dislike about the product?
In the beginning of using Smartsheet - it took me some time to get used to it and I was kind of confused that not all features are available at one place and that I had to log in to Resource Management and Task Sheets separately, it would make more sense to me if there was one-shop-stop interface from which I could access all of the available features.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping my team solve the project management, task management, workload management and collaboration problems. The biggest personal benefit as I see it is simplified collaboration with teams I'm working with and definitely time tracking and time management - I don't use any other tools since I started using Smartsheet for this matter.
Smartsheet keeps helps you keep track and organized
What do you like best about the product?
I like that Smartsheet is a one-stop-shop space to track ongoing information while using it as a repository for archiving data. It's an excellent collaborative tool with a spreadsheet-like interface offering advanced automation and collaborative features which help streamline processes and save time.
What do you dislike about the product?
The sheets can be cumbersome at times, like a large excel spreadsheet, and I find it difficult to scroll horizontally to read the many fields to locate information. The search capabilities are sometimes sketchy and not super-accurate at locating what you need when you need it.
What problems is the product solving and how is that benefiting you?
Collecting data in an archiving manner so that accurate company records can be kept and located immediately if needed.
Project Manager
What do you like best about the product?
Smartsheet is a great tool for collaboration. It helps provide visually appealing data with the ability to store attachments for easy file navigation in projects.
What do you dislike about the product?
Some features seem to be limited or are difficult to navigate and fully capitalize on without looking up tutorials, reading blogs or taking a Smarthsheet course.
What problems is the product solving and how is that benefiting you?
We use smartsheet internally to organize our weekly meetings. We link multiple sheets together onto a tracker to view all active projects at one time. Team members post comments on the milestones to drive conversation in meetings and let everyone know where we stand. We also use smartsheet on a project level to track the budget and overall progress.
Externally, we create dashboards to share with our customers showing project progress. The dashboard feature allows us to show just the data we want and is very easy to set up.
Externally, we create dashboards to share with our customers showing project progress. The dashboard feature allows us to show just the data we want and is very easy to set up.
My own experience with Smartsheet
What do you like best about the product?
It offers many templates and it´s mostly intutive, having so much features, can it cover mostly my daily work. Still learning day by day the powerfull features of this tool. I love aswell that the sheet can be connected to each other, which allows to different teams to work together.
What do you dislike about the product?
The dashboard function is awesome, but sometimes a bit complicated to display data using reports in my opinion. But there are many courses of smartsheet which i want to attend in order to learn all the functions properly.
What problems is the product solving and how is that benefiting you?
Displaying the whole project in different sites, once details process in a gant diagramm or a high overview in a dashboard. Depending of the stakeholder, it´s really usefull.
SmartSheets makes lots of our business processes more streamlined and organized
What do you like best about the product?
I love the ability to capture information within the forms, and have that information deposited into a spreadsheet that can be shared amongst the larger group. For our organization, we do a lot of data / information capturing from our customers, and this allows for better collaboration.
What do you dislike about the product?
Smartsheet is a great tool. I wish at times that they have better abilities in the form creation functionality, so allow more dynamic, flexible form creation to better suite some our needs.
What problems is the product solving and how is that benefiting you?
We leverage Smartsheet for a lot of custom quoting and customized data capture workflows for the shipping and management of samples. Smartsheet provides a front-end system to capture requirements and information, and than have it live within a shared spreadsheet.
Automation Made Easy
What do you like best about the product?
Smartsheet is intuitive and easy to navigate. It was able to take multiple databases from different programs and create a cohesive dashboard and portal for many shareholders.
What do you dislike about the product?
There's a few instances where formatting could be easier but nothing major. As an example, I wanted the formatting of a chart to remain consistent and when there's not a data value present the formatting would clear out.
What problems is the product solving and how is that benefiting you?
Smartsheet was able to take all the scraps and bits of data on desktops, Excel and emails and put it in one source that's easy to navigate for end users. Rather than the end users combing through an Excel file, they're able to have a catered dashboard with the information they need to speak to.
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