Smartsheet
SmartsheetExternal reviews
10,017 reviews
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A super powerful tool once you get the basics down
What do you like best about the product?
I've been really impressed with how powerful Smartsheet is. Especially when your trying to deploy a process across many users, it makes standardizing things super easy. I also liked how you can have a sheet that is the source of truth for information but then pull that data in on other sheets where it's relevant.
What do you dislike about the product?
The learning curve is pretty steep at first. I think it depends on how many templated sheets your organization puts together as that helps give you a starting place. It has also taken some getting used to being that there aren't tabs. It makes it a little more difficult having to link to every sheet you might want to navigate to.
What problems is the product solving and how is that benefiting you?
It solves having to share out sheets for every functional area that teams are using a particular tool. It allows you to set up as an administrator and have everyone work off their own versions. This saves a lot of time in getting something out at scale.
Great capabilities for integrations and collaborative work management
What do you like best about the product?
Smartsheet integrates seamlessly with a lot of other tools. Its API documentation is excellent and very helpful for developers. Its collaborative work management solutions are compelling.
What do you dislike about the product?
The Smartsheet platform can be challenging for new users to learn, and its user interface may not be user-friendly enough to support the learning process. It would be beneficial if Smartsheet improves its interface to enhance users' experience.
What problems is the product solving and how is that benefiting you?
We integrated Smartsheet to our website through API, and further integrated it to slack to receive notifications for form submissions and approve/reject requests directly from within Slack. By developing this automation and workflows using Smartsheet, we were able to save several hours per day of human effort and improved business process.
Easy out-of-the-box solution with many many features
What do you like best about the product?
I find it sleek and easy to use, especially with little or no training from the start. It's similar enough to Excel or Google Sheets so it makes sense to others as well. I think the trainings & webinars done by our company's Smartsheet CSM are very valuable.
What do you dislike about the product?
I find the sharing of sheets aspect to be a little confusing. Especially if I'm trying to find a sheet from my company that should be public. I'd like it to be easier to search and discover valuable public sheets in my org.
What problems is the product solving and how is that benefiting you?
I mostly use Smartsheet as a way to track my projects from a high level and provide visibility to cross-functional teams. Similar to how I used to use Trello, Smarthseet organizes my work into tiles that I can progress through stages. It also has an easy way to add notes and add collaborators if needed.
Reviewing Smartsheet Account
What do you like best about the product?
The most helpful thing about Smartsheet is that multiple people are able to work on a document at one time. Unlike Excel or other programs where you can only have one person working in it at once, Smartsheet allows for better team collaboration and an enhanced user experience
What do you dislike about the product?
I think the initial most difficult thing to get used to when using Smartsheet is the differences between it and other programs like Excel. I wish that there were more readily available training programs, or a more basic support team that was able to assist.
What problems is the product solving and how is that benefiting you?
The biggest issue that we were trying to solve when looking into switching over to Smartsheet was finding a way that our project teams could all have access to and edit documents in live time together.
Great for sharing secure spreadsheets across teams!
What do you like best about the product?
My favorite feature is the how easy it is to lock down rows that I want my team to have viewing access. Now I don't have to worry about someone else accidentally changing a value or adjusting something without my knowledge.
What do you dislike about the product?
Smartsheet is intuitive in many ways; however, it is a struggle formatting it the way I would format an Excel or a Google Sheet file. For example, it took me about 6 months to figure out how to hide/nestle columns so I didn't have to look at everything at once.
What problems is the product solving and how is that benefiting you?
Smartsheet solves the problem of sharing sensitive hiring/salary materials across a select team without having to worry about security breeches. It also allows us to track all changes to the excel sheet so I know when there is new info to update in our hiring program manager.
Review of Smartsheet
What do you like best about the product?
Easy to set up and use automation workflows and online forms. Easy to configure and use the Salesforce connector. I also use and like the Data Shuttle set up and use it for importing or exporting data to other systems.
What do you dislike about the product?
Reporting is not very advanced as you are not able to configure any calculations other than what comes with it. It also becomes quite a bit of work it you make changes in the system and want to update existing sheets. There is no ability to automatically update the automations and conditional formatting on existing sheets. The biggest issue is updating sheet references for existing sheets. All of those should be added into the Global Updates process.
What problems is the product solving and how is that benefiting you?
Automation of complex project sheets when projects are provisioned. Saves us time.
Smartsheet is an extremely effective tool for tracking various ongoing projects.
What do you like best about the product?
I like being able to assign people to specific tasks and then generate automated emails to ensure progress for each project is tracked accurately. Creating a GANTT chart from the Excel data input creates a clear and manipulatable picture.
What do you dislike about the product?
Connecting Smartsheet to Excel files to better generate detailed graphs and charts has proven difficult through live data connection. Having more options to create and manipulate data to create graphs would be helpful.
What problems is the product solving and how is that benefiting you?
Smartsheet helps to manage and juggle the multitude of projects we take on simultaneously as a manufacturer in the construction industry. Smartsheet has helped tremendously in managing timelines effectively by each sector of business.
Effective project management made simple
What do you like best about the product?
What I like most about Smartsheet is the product's adaptability and capacity to adjust to my necessities. The adaptability of the stage permits me to make customized dashboards and reports, which has assisted me with dealing with my activities. The incorporation with other programming is also consistent, which makes my work process more effective. Generally, Smartsheet has exceeded my assumptions and has become a significant work resource.
What do you dislike about the product?
Although Smartsheet has many benefits, there are some areas where it needs to be improved. One thing that I find problematic is the need for more automation options for some tasks, which can be time-consuming. Another challenge I have faced with Smartsheet is collaborating with colleagues who have yet to become familiar with the platform. While the software is intuitive when you know how to use it, the learning curve can be steep for some users.
What problems is the product solving and how is that benefiting you?
One way that Smartsheet has affected my work is by helping me remain organized and focused. The product's adaptability allows me to make customized dashboards and reports to my needs, making the project board more suitable. Constant cooperation choices have also been helpful, allowing me to work more proficiently with business members. Ultimately, automation choices have helped me limit mistakes and decrease my time on manual tasks.
Cloud service leadership
What do you like best about the product?
I believe Smartsheet's greatest asset is its ease of use. Its software-free setup makes it an ideal choice for organisations of all sizes, allowing users to track projects and store files quickly and with minimal effort. In addition, the intuitive data collection system allows teams from all over the world to collaborate on their work, and anyone can customise or create reports in a similar way to Excel, but without the need for extensive coding skills. Ultimately, the affordability of this solution and its ability to facilitate the sharing of information between colleagues gave us confidence when deciding which programme to invest our resources in.
What do you dislike about the product?
I found Smartsheet a little overwhelming due to the number of sheet and plan options. I couldn't make sense of how they all related, so for now I'm using several separate project plans instead. Once I understand more about dashboards and links between different documents, I will have the confidence to put processes into practice.
What problems is the product solving and how is that benefiting you?
Smartsheet makes it easier to organise, analyse and respond to data quickly. Its filtering and document generation features save me time by making it easy to generate only the reports that contain relevant information, rather than having to manually search through multiple sheets.
The most powerful tool I've ever used
What do you like best about the product?
I like the fact that Smartsheet is a cloud-based tool that makes it easy to manage routine project tasks. Its versatile and scalable features, such as task management applications, Gantt chart viewing options to visualise project progress over time, and the ability to export Excel data into Smartsheet, streamline workflow processes in organisations of all sizes. In addition, its intuitive interface allows users to get up and running quickly with pre-built themes, further simplifying use of the platform while reducing wasted time creating visuals from scratch or manually assigning tasks without proper tracking. All of these aspects make it an ideal solution for our organisation's needs.
What do you dislike about the product?
I'm not overly enthusiastic about Smartsheet because it doesn't seem to allow for a more dynamic approach to updating formats. As such, I would like to be able to apply different conditioning techniques that can provide greater visibility and accuracy in terms of understanding process milestones etc., as opposed to simply relying on adding or subtracting O days from plans. In addition, being alerted to upcoming tasks should also be within quicker reach - hopefully there is an improved solution that this software can provide here.
What problems is the product solving and how is that benefiting you?
With Smartsheet, I've been able to streamline our project collaboration workflow, quickly share information between team members, and automate tedious tasks. These benefits all add up to time and cost savings for me.
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