Smartsheet
SmartsheetExternal reviews
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A valuable tool for a variety of applications from a higher education professional
What do you like best about the product?
I like the versatility of the product. We use it for intake forms. Informational dashboards. Help Request Forms. Anything requiring any sort of data collections. It is great for.
What do you dislike about the product?
It can be overwhelming at first to figure out how to utilize it's features. When I first started using it, I went in blind without much knowledge of the product or what I was doing, and ended up messing up some existing forms/sheets we had.
What problems is the product solving and how is that benefiting you?
We use it for a lot of our task management, creating a list of projects that need completed and informing everyone of the status/progress. We also use it for Help Requests to create tickets for our clients that need help. We also use it as a dashboard for a hub of all of our information for employees
Everything In One Place
What do you like best about the product?
What is most helpful to me is the fact that all of the documentation for each project is all in one place. Nothing is ever more than a click or two away.
What do you dislike about the product?
The least helpful part of Smartsheet is that you need a significant SOW in most cases to complete the integration.
What problems is the product solving and how is that benefiting you?
Keep all project information in one place. This allows me to be much more efficient in my workflow.
Smart sheet is a very helpful resource.
What do you like best about the product?
Collaboration is straightforward. Automatic reminders for calibrations needing to be renewed are high functioning. Feels very secure, and all of my data is secure. Automated emails are a fantastic feature. The ability to add attachments and comments to rows are great.
What do you dislike about the product?
Not much, wish the autosave feature was better. Overall, I am very happy about using smart sheet and the ability to have multiple sheets for multiple people to work on.
What problems is the product solving and how is that benefiting you?
Keeping a record of all calibrated equipment with all inventory numbers, equipment parts, vendors, and location. Reminders of when equipment is due for a new calibration is great
Smartsheet Is a Tool to help with Success
What do you like best about the product?
The calendar view and Gantt view are great for keeping a shipping and project management schedule. The system is hardly ever down, and the support team is active in their responses.
What do you dislike about the product?
I wish I could select multiple boxes while editing a form. It would allow me to build new forms and make significant edits to preexisting ones. Same with dynamic views.
What problems is the product solving and how is that benefiting you?
Smartsheet runs our company's entire order processing system, WMS, and billing. Our shipping schedule is run off Smartsheet for all our company's operations. We generate packing lists and estimates for clients and vendors. It is a highly versatile tool that can improve any business.
SmartSheets has been an effective collaboration tool to gather team inputs
What do you like best about the product?
The capability to share and collaborate within the workspace sheets, and receive inputs seamlessly through sharing forms. I like the ability to have required and non-required fields within the form, and be able to have email updates from SmartSheet whenever any changes are made.
What do you dislike about the product?
The main downside has been the learning curve of using the automation tools and everything that SmartSheet has to offer. While there seems to be many benefits, it is difficult to incorporate all of them due to having to be familiar with the functions and not truly understanding the quickest and best ways to do so.
What problems is the product solving and how is that benefiting you?
The business problem that Smartsheet has solved is organizing upcoming tasks and collecting data quickly from the team through the forms. It is beneficial because the worksheet is tracking upcoming deadlines with other pertinent information.
Reviewing Smartsheet and its functionality
What do you like best about the product?
I enjoy using smartsheet for various reasons. We use it as a project tracker for our website product roadmaps and the various tasks associated with this project. It allows me to align work, people and cross-functional teams across the organization.
I also use smartsheet to track my task lists and the best part is I am able to create sub tasks for a project and group them under a parent task - it also allows me to track the status of projects.
I also use smartsheet to track my task lists and the best part is I am able to create sub tasks for a project and group them under a parent task - it also allows me to track the status of projects.
What do you dislike about the product?
I am not sure if this smartsheet is a tool i can share with agency partners as there might be enterprise grade security controls that might not allow us to share it outside the enterprise making it little challenging to use it as a collabrative tool
What problems is the product solving and how is that benefiting you?
It allows me to keep track of all my projects and their status in one place
One location for all of your management needs.
What do you like best about the product?
My favorite thing about Smartsheet is the ability to accomplish the task in many ways. It allows for a customizable experience that can be built to best suit your work style.
What do you dislike about the product?
Because the product is so open-ended, determining where you should begin can sometimes be daunting. This is not an issue for an individual looking to use this tool on a small scale. For a company-wide roll out, it is critical to task a small group to develop company templates before beginning use.
What problems is the product solving and how is that benefiting you?
Smartsheet allows for a consolidated organizational overview and decision-making processes that streamline what used to require many emails, phone calls, and conversations. Workflows allow for management decisions and documentation of such. The project management tools allow me to keep my complex to-do list in one place with deadlines.
Overall User Friendly & Quite Capable
What do you like best about the product?
I like that SmartSheet is instant; I like that I can see changes automatically. SmartSheets is pretty straightforward, easy to navigate, and easy to keep organized.
What do you dislike about the product?
I would say that SmartSheets' biggest downfall is that it's not easy to get information into. For example, without paying an arm and a leg more, we aren't able to really copy and paste from excel into SmartSheets without having to go through quite the to-do.
What problems is the product solving and how is that benefiting you?
SmartSheets allows for me (The CSR) to enter in addresses for our Outside Plant Crew to add to their schedule to, and then when they are working on addresses, I can instantly see what comments they have and see when an address has been completed and is able to be passed along in our process.
Quality Document Creation
What do you like best about the product?
I love the functions that Smartsheet automatically integrates beyond a basic spreadsheet. As a project manager, it's a great place to create timelines and basic resourcing documentation. It's easy to use while also giving me a plethora of functionality that's easy to share.
What do you dislike about the product?
I wish you could revert to using some standard Excel functionality. It seems like smartsheet exclusively words and functions in vertical columns. There are certain times, like weekly long-term planning, where it would be nice to move the frozen, labeled columns to the left-hand side of the sheet. Because SS has a lot of built in functionality, you sometimes lose the option to personalize things.
What problems is the product solving and how is that benefiting you?
For timelines -- Smartsheet takes key dates, shows me how events flow into one another with dependencies, and quickly converts to a flow chart. The heavy lifting is gone and it's so easy to change and switch.
Measured review of Smartsheet
What do you like best about the product?
For a data nerd like myself, Smartsheet automates so much, and the user is not required to be a numbers-cruncher. I was pretty familiar with Excel and had designed a form that exported to Excel before we migrated to Smartsheet. Smartsheet was so much smarter and had greater capacity.
What do you dislike about the product?
My review is measured because it all depends on the purpose and complexity of the project. In our case, we needed the tool to store a LOT of data (required by the state), accommodate a variety of users, and run a variety of reports. It got clunky after a while.
What problems is the product solving and how is that benefiting you?
Problem: Need to manage a LOT of data related to COVID in the workplace, including attendance, symptoms, testing results, what follow up was performed. The state and local health department required all school districts to collect, manage, and analyze this data on the macro level. On the micro level, school administrators had to input the data, monitor for outbreaks, track who's isolated or quarantined and when they should return. It was very complex!
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