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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
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  • 1
  • 3 star
    0
  • 2 star
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  • 1 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Cole C.

My Experience with Smartsheet in Construction

  • March 01, 2023
  • Review provided by G2

What do you like best about the product?
I like that it links to multiple sheets easily and is available on the web. All my colleagues can access it easily. Also, the automation and form creation is very useful.
What do you dislike about the product?
I would say when compared to Excel - some of the functions are not transferable, but for the most part the main ones are. There are a few compatibility things like formatting and manipulating the data that I would prefer to be more like Excel.
What problems is the product solving and how is that benefiting you?
In the construction industry, it is critical to keep account of your material status to give visibility to the end user. Smartsheet allows my team to build out tracking devices that are easy to view and use to enable my team to see the status clearly.


    Jessica S.

Smartsheet is extremely useful for reporting and action tracking purposes on various projects.

  • March 01, 2023
  • Review provided by G2

What do you like best about the product?
It's easy to create sheets and make them look how you want, with dropdowns, dates, and various information. I also like the reporting functions and how you can visualize your data.
What do you dislike about the product?
It can be very difficult to set up reporting functions and isn't intuitive as to how you're supposed to set up a report/dashboard so you see what you want. Also, I don't think you should have to have multiple sheets with different filters just to make one report/dashboard with the information you want to see.
What problems is the product solving and how is that benefiting you?
Smartsheet is solving my problem with keeping track of action items for different projects and initiatives. It's also easy to roll out to other users so they can use it and keep track of things themselves. I like the assigning function also, so you can assign people items and send automatic notifications to them. It's making our department more effective and it's keeping us accountable for all the actions we say we'll complete.


    Vishnu V.

Easy way to keep track of projects and create forms as well as store data

  • March 01, 2023
  • Review provided by G2

What do you like best about the product?
The form functionality with the ability to save all info in one place makes it easy. The collaborate option as well as ability for multiple users to be on the same sheet and enter info at the same time is a great feature.
What do you dislike about the product?
Limitations when it comes to available templates to work with.
What problems is the product solving and how is that benefiting you?
Asissiting with tracking of projects as well as the ability to create forms. By being an online platform, we can share the progress of work with multiple collaborators. Ease of access and fairly straighforward.


    Hospital & Health Care

Intuitive and easy, but limited.

  • March 01, 2023
  • Review provided by G2

What do you like best about the product?
The intuitive visual features, like highlighting entire rows when you mouse over the row number. Many minor things like the auto-coloring of text in formulas and the highlighting are appealing but not distracting. Very easy to get up and running and do basic things, as well as create forms and visually appealing dashboards.
What do you dislike about the product?
Conditional formatting is clunky and time-consuming. If you want it to affect multiple columns, you have to remake the formatting formula for every individual column. In general, the design philosophy of Smartsheet seems to be making it SO easy to use that it's actually harder to use.
What problems is the product solving and how is that benefiting you?
The main problem that Smartsheet is solving is the ability to share data easily and collaborate on spreadsheets in real-time. Smartsheet has been the fastest and easiest way to share certain metrics or pieces of information.


    Akosua O.

After a few clicks around, fairly intuitive

  • February 28, 2023
  • Review provided by G2

What do you like best about the product?
The setup makes it easy to upload data and create dashboard views. I also like how easy tagging team members and assigning work is. This makes Smartsheets a more interactive way to work with teams, akin to Sheets from Google
What do you dislike about the product?
The shortcuts and keys can be different from what I am used to in Excel and Sheets. I also wish the grammar checks were as clear as the ones provided through grammarly
What problems is the product solving and how is that benefiting you?
I have a small team, but we are stretched in several directions to complete tasks. Smartsheets help us see our priorities and organize the tasks accordingly amongst our team. The visibility it provides also helps us understand the capacity of all team members based on their assignments.


    Norah B.

Makes Boring Things Way Easier and More Fun!

  • February 28, 2023
  • Review provided by G2

What do you like best about the product?
The training that comes with Smartsheet is really helpful. Also, it is super easy to arrange and display information in a way that is understandable to most people.
What do you dislike about the product?
I think the most complicated thing about Smartsheet is explaining what it does to people who are not familiar with it. Saying "oh, I made a Smartsheet of that" and then trying to explain why it was in that format rather than in something like Excel or Word makes people roll their eyes.
What problems is the product solving and how is that benefiting you?
We have a lot of Quality Assurance events whose outcomes and investigations are doled out to various people. It is really easy to track all the events and who is responsible for them in real time without having multiple copies of documents floating around.


    Bruno S.

Easy to use with multiple functionalities

  • February 28, 2023
  • Review provided by G2

What do you like best about the product?
I love that it brings a lot of the functionalities of an excel or project to the web and in a very collaborative way.
In our company, we use it for project management (gantt chart + executive dashboard) as well as for project estimates, product development pipeline management, etc.
It really changed the way we are able to work together.
I also love that it's easy to integrate with other reporting tools, like power BI.
What do you dislike about the product?
I wish it was a bit easier to build spreadsheet-like documents. Being a fully web based product, it has some limitations when compared to excel, but overall, we can't complain.
What problems is the product solving and how is that benefiting you?
Collaborative project management - the project manager sets up the gantt chart with tasks, assigns them to people who then can update their tasks collaboratively. The project manager can always have the most up to date view of the project.

The weekly reviews with the customer are also greatly simplified, as we use the dashboard (based on the gantt chart) as a basis for discussion with the customers.


    Adam F.

Trying to Make Excel Work? Consider Smartsheets Instead.

  • February 27, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet has all the essential functionalities of Microsoft Excel: add values from separate cells or sheets together, calculate dates, add and subtract rows/columns, hide values you need to work "in the background" add conditional formatting, etc. What Smartsheet doesn't have is all of the confusing little features that make excel an excellent tool for accounting and generating reports. What makes it more than an easier-to-use version of Microsoft Excel is that it's online. Dozens of people can collaborate on a single file without you having to save it on the server and ensure that no one else has it open. Are you building a schedule that requires all sorts of people to coordinate the efforts to meet a deadline? Are you making a checklist of tasks that need to be addressed before a project can go to print? That's exactly what Smartsheet is for.
What do you dislike about the product?
Like similar tools, there is a bit of a learning curve to Smartsheet. Thankfully, many of the formulas in the similar tools you are leaving behind when picking Smartsheet have equivalents built in. You'll find that many of the formulas you'd use in Microsoft Excel carry over, for example.
What problems is the product solving and how is that benefiting you?
Previously, my team and I tracked which files we received from our vendors via an Excel sheet shared among our team. Excel is terrific for calculating prices, but sometimes, it's just not user-friendly - especially if you only touch the program occasionally. Certain things about Excel make it clear it's meant more for accounting than creating schedules and checklists. The sheet I developed already had a built-in spot to attach snapshots, a place to save and have conversations about each row. Cells were easily converted to drop-down menus and checkboxes (of various styles) to track where each aspect of the project was. Best of all, it's online. No more having to open a file and wait until whoever had it opened last is done with it. We can have several people working on it simultaneously - a huge time saver. That's just the beginning. Building schedules is the real benefit of Smartsheet. If rows of dates sound intimidating, you can change your view to a more digestible calendar view - among others - making it user-friendly even for those who don't know the program's inner workings. It really is a game-changer.


    Ryan O.

Overall Positive Experience Using Smartsheet

  • February 27, 2023
  • Review provided by G2

What do you like best about the product?
I really enjoy the seamless connectivity between Sheets and their corresponding Forms. In my role, I'm trying to streamline more of our manual tasks, and Forms allows me to gather the needed information easily. I can then seamlessly review the data and organize it within the Sheet.
The Smartsheet Community and Learning Center are excellent resources for all user types, from beginner to advance!
What do you dislike about the product?
Smartsheet being so heavily row-based is still somewhat challenging, so I have not entirely switched everything from Excel to Smartsheet for my needs.
I was not a big fan of using Smartsheet initially, but as I became more familiar with its functionalities/workflows, I started using it for more tasks than I initially anticipated.
What problems is the product solving and how is that benefiting you?
Smartsheet creates a more streamlined environment for my team and me to collaborate and track our projects without having to have regular status update meetings. The different workflows within our Sheets, and connection to Forms, has been a game changer for tracking tasks and gathering information all in one place!


    Kien N.

A quick, intuitive way to organize data and collaborate

  • February 27, 2023
  • Review provided by G2

What do you like best about the product?
I prefer Smartsheet over Excel due to the excellent user interface and the ability to share the sheet with multiple collaborators. It is very easy to organize sheets and incorporate functions that would have involved multiple programs into one web-based, easy-to-access program.

I frequently use Smartsheet to conduct inventory control, and this has been extremely helpful with simple calculations required, as well as linking multiple sheets.
What do you dislike about the product?
Though easy to use and very intuitive, Smartsheet lacks some fundamental function of Excel. For example, the lookup function is almost non-existence, or the analysis dashboard is not the best to use compared to the function of Pivot table.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping to solve the issue with collaboration in a single, simple to use program instead of having to email excel sheet back and forth between collaborating parties. Smartsheet also has the function of creating forms which has been extremely helpful for "survey" types of collaboration.