Smartsheet
SmartsheetExternal reviews
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All you need to manage projects and report them to top management
What do you like best about the product?
Great tool with the flexibility to configure it the way you want. I love the collaboration and workflow functions which save huge time. A very user-friendly tool as well. Also, reports and dashboards can be created to report on the project status. This saves a lot of time for the PM allowing him/her to focus on higher-priority tasks. we used it for our PMO for more than 4 years now and we keep discovering new features and ways to improve the tool for our PMs.
What do you dislike about the product?
Sometimes it lacks some functionalities which Excel can do, also during the configurations, certain limitations are there imposing some restrictions on the final product. However, this is minor compared to the huge benefits you get from the tool.
What problems is the product solving and how is that benefiting you?
Collaboration, task identifications using reports and filters, saves time, etc.
SmartSheet User Review
What do you like best about the product?
I love sending out notes to team members straight from the sheets. Several different methods of communication take the users directly to the sheet and area that I need them to be in. I like the reports that can be generated and the ease of reporting.
What do you dislike about the product?
I miss some of the formulas that are available in Excel. Due to the limited formulas, I often send my data to Excel, run it, and then import it back to SmartSheet. The one that I need the most is the "Proper" formula. I would love to see some of these integrated into SmartSheet.
What problems is the product solving and how is that benefiting you?
SmartSheet has put all our work in one area. This makes it easier to work on data without having multiple platforms available. This also improves our ability to run reports on the data.
An easy way to create data-driven surveys for project management!
What do you like best about the product?
I like that Smartsheet allows users to track the data for their surveys in an easy-to-use data sheet built into the module. It allowed me to export the data and customize our findings in excel much easier than other survey platforms.
The actual survey creation and the ability to see each unique user's response to surveys is incredibly helpful
The actual survey creation and the ability to see each unique user's response to surveys is incredibly helpful
What do you dislike about the product?
Unless I just haven't found it, I thought that there could be some valuable tutorials embedded in Smartsheet's survey creation tool. When I initially began using the platform, I often had to play around with the different tools in survey creation as I didn't find it the most intuitive system.
What problems is the product solving and how is that benefiting you?
Smartsheet allowed my team and I to create a survey to track engagement and field responses for our project. The easy-to-use data table that tracks survey responses and when surveys were completed was the best way for us to manage and track field engagement with our project.
Great product but with certain limitations
What do you like best about the product?
Overall UI and UX with ease of learning and use, capablity and performance as compared to excel and google sheets. Ability to trigger notifications via emails and collaborate with other teams. Also, ability to import MPP files is a great feature.
What do you dislike about the product?
It has a very limited capability to work with functions and formulas. I cannot apply most common functions and formulas within smartsheets as compared to what googe sheet or excel provide which become a handicap sometimes when I need to deduce some metrics based on data in my smartsheets.
What problems is the product solving and how is that benefiting you?
I faced major roadblocks when working with Google Sheets as far as performance is concerned as google sheets became unresponsive when my data hit several thousand rows. Smartsheet helped me overcome that challenge but not smartsheet also seems to have reached its limit and making a small change in my smartsheet taked a few seconds to a monute or two to get saved and refreshed which is very very frustrating and this is the reason I'm looking to move away from smartsheets now.
Great Product Management Tool!
What do you like best about the product?
I use Smartsheet daily for the management of a large grant. Our clients have their own dashboards and can see their progress toward the grant goals. The program helps my team stay organized and be in the know about what is going on.
What do you dislike about the product?
The downside of Smartsheet is that I cannot use it fully. I am in the process of doing some of the training included in my subscriptions because I want to learn more about the template features and how to make one sheet talk to the other. The other hard part is that some document creation features are pretty cumbersome.
What problems is the product solving and how is that benefiting you?
The problems Smartsheet is solving is around the use of the dashboards and making the reporting process better. I have used some of the new features but am interested in learning more.
Smartsheet is great but has some functionality I don't like
What do you like best about the product?
Smartsheet is great because you can attach documents to each line, and it has nesting capabilities in multiple sections of a single spreadsheet. It also allows you to create forms that will auto-populate into the Smartsheet spreadsheet, which makes data-gathering so much easier.
What do you dislike about the product?
I love being able to undo...undo...undo...multiple times in excel. If you're working in a Smartsheet with someone else simultaneously, you cannot undo an action if the other person has made a change after you. You also cannot have version control like you can in the Excel online version. Let's say you saved the latest edits and realize you made a mistake. Since you cannot "undo" a change once saved, that becomes the true version. You cannot go back to the previous copy or version.
What problems is the product solving and how is that benefiting you?
Smartsheet makes collecting data much easier by dropping it into a spreadsheet. You can also store necessary documents on each data line, which is convenient, like a data warehouse.
Very Versatile Product
What do you like best about the product?
The best thing about Smarsheet is the ability to share sheets and workspaces with people outside of your organization without having to provide them with an AD account. The second best feature is that users who just need to update something in one of sheets or look at a report / dashboard, do not need a license.
What do you dislike about the product?
The main downside of Smartsheet is that functionality that should be standard (such as the Smartsheet pivot app) is only available as an additional cost add ons.
What problems is the product solving and how is that benefiting you?
The benefits we have realized from using Smartsheet are providing a simple way to set up standard project artificact templates (project schedule, RAID log, dashboard, financial tracker, etc) that can be copied over to new workspaces for new projects. Using the templates this way, we were able to ensure that all project managers are using the same artifacts which made setting up and maintaing a portfolio dashboard really easy. The other business issue that Smartsheet solved for us was basic change control for our ERP using easy to set up Smartsheet workflows. The only hitch to the workflows is that the requestor in our workflow has to type in their email address as Smartsheet does not have a way to pick up who is filling out the form but this is a minor inconvience.
It is an excellent tool that allows you to automate and monitor the main operational processes
What do you like best about the product?
- Processes that trigger requests and actions for the appropriate users;
- Determining date ranges for occurrences of follow ups and information collection;
- Visualization of information in Grid, Gantt, Card and Calendar views;
- Formulas to reference other sheets and also move information automatically;
- Easy to create dashboards and reports.
- Determining date ranges for occurrences of follow ups and information collection;
- Visualization of information in Grid, Gantt, Card and Calendar views;
- Formulas to reference other sheets and also move information automatically;
- Easy to create dashboards and reports.
What do you dislike about the product?
Unavailability of many useful Excel formulas;
- Impossibility of performing access permission at column level;
- Limitations of formatting and distribution of information in the summary report;
- Add-on packages for integration with other applications with very high prices;
- Possibility to reuse parts of automations created for selecting columns within actions and flows.
- Impossibility of performing access permission at column level;
- Limitations of formatting and distribution of information in the summary report;
- Add-on packages for integration with other applications with very high prices;
- Possibility to reuse parts of automations created for selecting columns within actions and flows.
What problems is the product solving and how is that benefiting you?
- Designation of responsible and substitutes for tasks and processes;
- Automated collection of information and updates for tasks and processes;
- Creation of requisition approval workflow;
- Collaboration with automation of projects and activities.
- Automated collection of information and updates for tasks and processes;
- Creation of requisition approval workflow;
- Collaboration with automation of projects and activities.
Smartsheet review
What do you like best about the product?
The Smartsheet user interface is clean and easy to navigate. It provides a concise, streamlined view of project tasks and timelines. I appreciate the multiple ways to view the project timeline (calendar, Gantt, etc).
What do you dislike about the product?
I would like to see some functionality added that shows deadlines for tasks and whether or not they were met on time, late, etc. It would also be good to have more flexibility for when multiple people or groups are responsible for the same task.
What problems is the product solving and how is that benefiting you?
Our team is rapidly growing and we need to find ways to efficiently collaborate on both small-scale and large-scale projects. Smart sheet helps us organize tasks for each team member and shows us the overall project trajectory as well.
Great software!
What do you like best about the product?
It's great to use for trackers. Our department uses Smartsheet to manage many different trackers and it helps that it's real time and multiple people can update at once. Also the dashboard function is a great feature.
What do you dislike about the product?
It has some limitations when creating dashboards (ie, when linking a document from another sheet, it expires after 30 days). It does take time to get used to using as it may not be the most user friendly at first especially if you use Exel a lot.
What problems is the product solving and how is that benefiting you?
The dashboard function helps when compiling multiple sheets/dashboards together for our vendors to use so it's all in one location. So if they have a problem or question, we tell them to go to that dashboard (one-stop shop).
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