Smartsheet
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SmartSheet User Review
What do you like best about the product?
I love sending out notes to team members straight from the sheets. Several different methods of communication take the users directly to the sheet and area that I need them to be in. I like the reports that can be generated and the ease of reporting.
What do you dislike about the product?
I miss some of the formulas that are available in Excel. Due to the limited formulas, I often send my data to Excel, run it, and then import it back to SmartSheet. The one that I need the most is the "Proper" formula. I would love to see some of these integrated into SmartSheet.
What problems is the product solving and how is that benefiting you?
SmartSheet has put all our work in one area. This makes it easier to work on data without having multiple platforms available. This also improves our ability to run reports on the data.
An easy way to create data-driven surveys for project management!
What do you like best about the product?
I like that Smartsheet allows users to track the data for their surveys in an easy-to-use data sheet built into the module. It allowed me to export the data and customize our findings in excel much easier than other survey platforms.
The actual survey creation and the ability to see each unique user's response to surveys is incredibly helpful
The actual survey creation and the ability to see each unique user's response to surveys is incredibly helpful
What do you dislike about the product?
Unless I just haven't found it, I thought that there could be some valuable tutorials embedded in Smartsheet's survey creation tool. When I initially began using the platform, I often had to play around with the different tools in survey creation as I didn't find it the most intuitive system.
What problems is the product solving and how is that benefiting you?
Smartsheet allowed my team and I to create a survey to track engagement and field responses for our project. The easy-to-use data table that tracks survey responses and when surveys were completed was the best way for us to manage and track field engagement with our project.
Great product but with certain limitations
What do you like best about the product?
Overall UI and UX with ease of learning and use, capablity and performance as compared to excel and google sheets. Ability to trigger notifications via emails and collaborate with other teams. Also, ability to import MPP files is a great feature.
What do you dislike about the product?
It has a very limited capability to work with functions and formulas. I cannot apply most common functions and formulas within smartsheets as compared to what googe sheet or excel provide which become a handicap sometimes when I need to deduce some metrics based on data in my smartsheets.
What problems is the product solving and how is that benefiting you?
I faced major roadblocks when working with Google Sheets as far as performance is concerned as google sheets became unresponsive when my data hit several thousand rows. Smartsheet helped me overcome that challenge but not smartsheet also seems to have reached its limit and making a small change in my smartsheet taked a few seconds to a monute or two to get saved and refreshed which is very very frustrating and this is the reason I'm looking to move away from smartsheets now.
Great Product Management Tool!
What do you like best about the product?
I use Smartsheet daily for the management of a large grant. Our clients have their own dashboards and can see their progress toward the grant goals. The program helps my team stay organized and be in the know about what is going on.
What do you dislike about the product?
The downside of Smartsheet is that I cannot use it fully. I am in the process of doing some of the training included in my subscriptions because I want to learn more about the template features and how to make one sheet talk to the other. The other hard part is that some document creation features are pretty cumbersome.
What problems is the product solving and how is that benefiting you?
The problems Smartsheet is solving is around the use of the dashboards and making the reporting process better. I have used some of the new features but am interested in learning more.
Smartsheet is great but has some functionality I don't like
What do you like best about the product?
Smartsheet is great because you can attach documents to each line, and it has nesting capabilities in multiple sections of a single spreadsheet. It also allows you to create forms that will auto-populate into the Smartsheet spreadsheet, which makes data-gathering so much easier.
What do you dislike about the product?
I love being able to undo...undo...undo...multiple times in excel. If you're working in a Smartsheet with someone else simultaneously, you cannot undo an action if the other person has made a change after you. You also cannot have version control like you can in the Excel online version. Let's say you saved the latest edits and realize you made a mistake. Since you cannot "undo" a change once saved, that becomes the true version. You cannot go back to the previous copy or version.
What problems is the product solving and how is that benefiting you?
Smartsheet makes collecting data much easier by dropping it into a spreadsheet. You can also store necessary documents on each data line, which is convenient, like a data warehouse.
Very Versatile Product
What do you like best about the product?
The best thing about Smarsheet is the ability to share sheets and workspaces with people outside of your organization without having to provide them with an AD account. The second best feature is that users who just need to update something in one of sheets or look at a report / dashboard, do not need a license.
What do you dislike about the product?
The main downside of Smartsheet is that functionality that should be standard (such as the Smartsheet pivot app) is only available as an additional cost add ons.
What problems is the product solving and how is that benefiting you?
The benefits we have realized from using Smartsheet are providing a simple way to set up standard project artificact templates (project schedule, RAID log, dashboard, financial tracker, etc) that can be copied over to new workspaces for new projects. Using the templates this way, we were able to ensure that all project managers are using the same artifacts which made setting up and maintaing a portfolio dashboard really easy. The other business issue that Smartsheet solved for us was basic change control for our ERP using easy to set up Smartsheet workflows. The only hitch to the workflows is that the requestor in our workflow has to type in their email address as Smartsheet does not have a way to pick up who is filling out the form but this is a minor inconvience.
It is an excellent tool that allows you to automate and monitor the main operational processes
What do you like best about the product?
- Processes that trigger requests and actions for the appropriate users;
- Determining date ranges for occurrences of follow ups and information collection;
- Visualization of information in Grid, Gantt, Card and Calendar views;
- Formulas to reference other sheets and also move information automatically;
- Easy to create dashboards and reports.
- Determining date ranges for occurrences of follow ups and information collection;
- Visualization of information in Grid, Gantt, Card and Calendar views;
- Formulas to reference other sheets and also move information automatically;
- Easy to create dashboards and reports.
What do you dislike about the product?
Unavailability of many useful Excel formulas;
- Impossibility of performing access permission at column level;
- Limitations of formatting and distribution of information in the summary report;
- Add-on packages for integration with other applications with very high prices;
- Possibility to reuse parts of automations created for selecting columns within actions and flows.
- Impossibility of performing access permission at column level;
- Limitations of formatting and distribution of information in the summary report;
- Add-on packages for integration with other applications with very high prices;
- Possibility to reuse parts of automations created for selecting columns within actions and flows.
What problems is the product solving and how is that benefiting you?
- Designation of responsible and substitutes for tasks and processes;
- Automated collection of information and updates for tasks and processes;
- Creation of requisition approval workflow;
- Collaboration with automation of projects and activities.
- Automated collection of information and updates for tasks and processes;
- Creation of requisition approval workflow;
- Collaboration with automation of projects and activities.
Wonderful tool for project management purposes!
What do you like best about the product?
Smartsheet allows you to create multiple pages for tracking and documenting information, and linking it to all pages related to each project. It is easy to share and collaborate with clients, team members, and stakeholders. The dashboard feature is highly appreciated by clients for weekly and monthly updates.
What do you dislike about the product?
Some of the formula abilities are more difficult than other tools, which makes it hard to integrate with the beneficial features of Smartsheet. It would be great to have more flexibility with organizing data with formulas in the columns and rows to better analyze data and directly link to dashboards.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping with tracking projects from a business perspective for high-level overview of how all projects are tracking, where concerns are raised, and which projects could lead to additional work. It also helps with collaboration and tracking project work for large groups and several activities.
Smartsheet is like an excel sheet with super powers!
What do you like best about the product?
I really like automated workflows and how Smartsheet sends notifications externally, to user email addresses. Also, being able to upload or attach documents to rows helps me stay organized and on track.
What do you dislike about the product?
Smartheet has a ton of functionality when it comes to formulas. However, I find the formulas to be difficult to understand and generate. I would like to see more training resources made available around formula generation and how formulas can be used to increase function and efficiency.
What problems is the product solving and how is that benefiting you?
I really appreciated Smartsheet's project management template set. These templates have helped me transform project plans into trackable, actionable line items that I can easily share and assign with team members. The reports I am able to build off of my project's source sheets have helped me to track outstanding tasks and stay within my timelines.
Has helped collaboration while working remote tremendously
What do you like best about the product?
We discovered Smartsheet pre-Covid, but it really helped us a lot to collaborate when we went remote during the pandemic. I love that it allows us to be in a sheet at the same time without any difficulties. I also love the tools and capabilities for forms and data collection, which is another way we use it a lot.
What do you dislike about the product?
This is mostly a preference, but we still try to treat Smartsheet like excel in many ways, and it is frustrating when you cannot complete actions you are used to doing in excel in Smartsheet, especially since the tool mimics excel in many other ways.
What problems is the product solving and how is that benefiting you?
Data collection, collaboration, data analysis. We were using excel and google forms to collect and analyze data previously, and sharing these tools between team members created problems when many people edit and save. Smartsheet eliminated this problem for us. Since the tool is cloud-based, it also allows us access to information no matter where we are.
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