Smartsheet
SmartsheetExternal reviews
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Improve colaboration, save time, and streamline processes!
What do you like best about the product?
We use Smartsheet to seek approvals across the business via a stage gate process, this enables all departments visibility into the project via the attachments to the sheet and also provides visibility to all participants in the project as to where the project is up.
Also, love the automation and alerts we can build for approvals and notifications across different projects/tasks.
Also, love the automation and alerts we can build for approvals and notifications across different projects/tasks.
What do you dislike about the product?
Managing access to a significant volume of sheets was tricky adding and removing users and managing various access types. The group management function has improved this significantly, however, we would need to go back through each sheet one by one to update.
What problems is the product solving and how is that benefiting you?
Managing stage gate approvals and ensuring all participants of the project have visibility into the project at all times. In addition, we have real-time dashboards showing project status.
Super Helpful Resource!
What do you like best about the product?
I primarily use Smartsheets to build new processes and timelines for cross-functional collaboration. I am not an official project manager, but I lead the development of projects that require detailed steps and responsibilities that Smartsheet technology helps guide. Rather than starting from scratch with each campaign I activate, I can easily repurpose timeline templates for all projects with complicated overlapping responsibilities contingent on steps throughout the process.
What do you dislike about the product?
I have not had the time to learn ALL of this platform's capabilities, but I have heard they are also helpful! I know they offer training to learn more, but I have not had the time.
What problems is the product solving and how is that benefiting you?
Collaboration, timelines, contingent process steps, cross-functional responsibilities, and overall project management. I no longer waste time creating a process or timeline for each project but can alter and adapt the current one for future needs.
Smartsheet helps me keep my data and tasks organized
What do you like best about the product?
I love that you can click on cells and review its history. With so many people involved and moving pieces it's helpful to be able to do your own detective work and always have a paper trail of what's going on.
What do you dislike about the product?
There's no option to sort data only for yourself. Sharepoint/Excel has an option where if you make a change to the sheet, like sorting, filtering, etc. it will ask you if you want everyone to see these changes or only for yourself. I come back to sheets that are out of wack all the time. Although Smartsheet is used at my company, not many people understand little technical things like this, which mess up my formats and sheet overall. This would not be a problem if you could "revert" back to previous versions, but I have not figured that out yet.
What problems is the product solving and how is that benefiting you?
Smartsheet provides our group with the ability to group mass amounts of data and also to build reports with specific data. We've transferred a lot of things in Excel over to Smartsheet; it is much more organized and better streamlines the process. We've avoided duplicating tasks and data, can better manage permissions, and are minimizing the amount of sheets or reports to keep track of.
Solid Software, multifuctional
What do you like best about the product?
Easy to work with multiple people, can perform multiple different functions. and help function is great.
What do you dislike about the product?
Starting out it can be intimidating, and templates are too vague
What problems is the product solving and how is that benefiting you?
We use it for scheduling, equipment management, request, and project management. It is the tool we use most in Lab operations.
Positive
What do you like best about the product?
I like that multiple users can be in the sheet making updates at once. I like the automation and integration available with Outlook.
What do you dislike about the product?
Sorting is not very intuitive. I also wish that I could click into a cell and see the history. The activity log feature is not very helpful when I'm looking for the history of one particular cell.
What problems is the product solving and how is that benefiting you?
We can have multiple people working in the sheet at once. In excel, the workbook often becomes corrupted when too many people are in it at once. We don't have this problem with Smartsheet. The integration with outlook prevents someone from having to update a spreadsheet and then send an email to someone when it's done, Smartsheet sends the email on their behalf to the designated recipient which is really helpful.
Smarsheet is a great tool for Project Management
What do you like best about the product?
My favorite feature in Smartsheet is the ability to turn a grid task list into a Ghant Chart that helps show estimated completion dates in an easy to read chart. Combine that with the ability to set baselines and it is the perfect project tool. Being able to add comments to each row is also very appealing for communication purposes.
What do you dislike about the product?
I wish Smartsheet acted more like Excel when for certain things. There are certain formatting that I can do in Excel that I cannot do in Smartsheet such as merging cells or applying borders to information. It would also be great if I could Hide and Unhide cells.
What problems is the product solving and how is that benefiting you?
Smartsheets allows me to layout project plans in a straightforward and easy to use format. It helps as a repository for documents and collaboration amoung the various teams involved in my projects.
Great for Project Planning and measuring
What do you like best about the product?
I like that we have the ability to setup streamlined Project Plans that force all stakeholders to manage the sheet correctly. I like the easy data collection when the to archive results is necessary.
What do you dislike about the product?
Maybe this is because we've all used Excel so much...but creating a Smartsheet doesn't seem as user-friendly initially. My current comfort level could result from needing more training on how to use Smartsheet, but I know there are plenty of tutorials to access as well.
What problems is the product solving and how is that benefiting you?
We are growing fast in my company, so there are many continuous improvement projects that we are working through while taking care of our customers. Smartsheed allows us to put together solid project plans and involve all stakeholders for further collaboration.
A great way to share information and data
What do you like best about the product?
I love using Smartsheet because I can access my account from anywhere; if I'm working from the main office, the field or even from home, I can access any of my sheets or dashboards... it's a great way to show my boss our numbers, how we are doing and what we need to do better.
What do you dislike about the product?
Reports don't do what I want them to do, so I use a lot of formulas in my sheets, and it's not always easy to use the formulas. Even though they have helpful tools showing you what you'll need for that formula, I need to Google what I'm trying to do to see if there is a forum that was already created about that topic. Usually, I can figure out what is wrong with the formula, but sometimes I need to give up and start over from a different angle.
What problems is the product solving and how is that benefiting you?
The high-ups in the company need to know how our field employees are working, and Smartsheet helps me add that information to a sheet and create an easy Dashboard that they can look at to get the information quickly and easily. It's great to see the progress of our employees and projects.
Also, I entered some inventory into Smartsheet. That data lets us see how much of our inventory is coming in and out. We can see if there's something we need to do about it or if it makes sense to be sending that much inventory to a particular site.
Also, I entered some inventory into Smartsheet. That data lets us see how much of our inventory is coming in and out. We can see if there's something we need to do about it or if it makes sense to be sending that much inventory to a particular site.
Integrated Solution for Content and Project Management
What do you like best about the product?
One of the most useful features of Smartsheet is the ability to create forms and manage responses. As a corporate communicator, it is my job to collect and share stories from around our brand. Smartsheet makes collecting stories, photos, and business information simple to do, but with robust functionality. We love the Gantt chart view for project management, as well.
What do you dislike about the product?
I think the biggest pitfall of the software is knowing and mastering all of the functionality. The program can do so much, but I often miss some things because they are not as elevated in the site, or I am ignorant as to how to use them. We've done the corporate training program but it was so detailed that I've forgotten most of what I learned.
What problems is the product solving and how is that benefiting you?
Smartsheet has allowed us to better track projects and manage workflows, better capture stories and files, and better organize our abundance of information. As a decently-sized franchisor, we have a lot of moving parts to keep track of. Smartsheet keeps us organized by surfacing the information we need, when we need it.
One-stop shop for managing digital marketing operations
What do you like best about the product?
Within my digital marketing team we use Smartsheet for a range of purposes for example documenting our portfolio (products), tracking the lifecycle of new and old properties entering/exiting the system, managing processes with multiple internal and external stakeholders and as a collaboration tool across several regions.
One of the best features is being able to link sheets together, automating the updates of information across sheets as well as creation fof workflows to notify team member when changes are made or actions are required.
I like that Smartsheet has similar functionality and formulas to Excel and is easy to use from day 1. The flexibility of the platform is also a key strength, for example the different views you can have of a project such as grid view or a Gantt chart. Forms are also very easy to create, which allow other departments to provide content to a project without needing to access a sheet directly.
The support from Smartsheet is really good, the resources available for training and troubleshooting are useful and their customer success teams are very willing to help.
One of the best features is being able to link sheets together, automating the updates of information across sheets as well as creation fof workflows to notify team member when changes are made or actions are required.
I like that Smartsheet has similar functionality and formulas to Excel and is easy to use from day 1. The flexibility of the platform is also a key strength, for example the different views you can have of a project such as grid view or a Gantt chart. Forms are also very easy to create, which allow other departments to provide content to a project without needing to access a sheet directly.
The support from Smartsheet is really good, the resources available for training and troubleshooting are useful and their customer success teams are very willing to help.
What do you dislike about the product?
Very few downsides for me on Smartsheet, the main issue I have is that some formulas such as vlookup don't always work right away and require some experimentation but usually can be resolved fairly quickly.
What problems is the product solving and how is that benefiting you?
Keeping track of multiple business locations across multiple countries
Managing projects across teams and locations
Saving time by linking sheets together and avoiding duplication of work
Beginning to reduce reliance on email and inefficient working processes by moving to more dynamic solutions
Managing projects across teams and locations
Saving time by linking sheets together and avoiding duplication of work
Beginning to reduce reliance on email and inefficient working processes by moving to more dynamic solutions
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