Smartsheet
SmartsheetExternal reviews
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Project manage like a pro!
What do you like best about the product?
I love the ability to keep updated with projects and the team members involved. I can see real-time updates and contributions from the team members. I love that I can quickly send an email reminder without needing to exit Smartsh and identify who I need to speak to based on the cell audit log. I enjoy pulling my data into a visual representation for my meetings that quickly and easily summarizes the data for quick updates.
What do you dislike about the product?
I would like to see some expansion with import ability. Primarily around the size, I can not use Smartsheets for all my projects based on the size capacity. I find the filter function time-consuming and would like to see that simplified.
What problems is the product solving and how is that benefiting you?
It helps to have a central place to collect data and collaborate with team members globally. The ability to quickly ask for an update and view the information in one spot frees a lot of time and allows me to use my time more productively elsewhere!
Collaboration at its BEST
What do you like best about the product?
Smartsheet makes it easy to collaborate with multiple departments and team members within your organization. While spearheading a new startup school, I created a sheet that enabled me to assign tasks with start and end dates, status updates, etc. This sheet became vital to our meetings throughout the year-long startup process and kept us on track. It was an effective and efficient tool to have access to for such an in-depth project.
What do you dislike about the product?
A colleague recently requested a duplicate copy of one of the Smartsheets I created. Though I figured it out, it was not set up as simply as I had hoped to go in and make a quick copy. I eventually realized I had to create a template for the sheet for her to make the necessary edits.
What problems is the product solving and how is that benefiting you?
Smartsheet keeps me on track with time management, project management, and effective collaboration. These are all areas where I have struggled in the past, so having this all-in-one tool makes it easier to keep track of everything in one place. I know exactly where I am and where my team members are in each project area.
Newer user, but pleased and excited to expand knowledge
What do you like best about the product?
Ease of use - works very similar to an excel spreadsheet, but with additional features and automation. Although, I am still fairly new to using Smartsheet, I find it is to use and look forward to increasing the capabilities and my knowledge
What do you dislike about the product?
Perhaps I don't yet have the training and knowledge to understand the full capabilities, but currently, it seems like a fancy excel sheet and in the Grid View I have had difficulties tracking more complex projects (with many sub-tasks)
What problems is the product solving and how is that benefiting you?
Smartsheet works to enable our entire team to work cross-functionally to track projects, tasks and owners. We have pre-set filters to remove completed projects and are able to track projects at a high-level, but I am interested in learning more about how to better structure our tracker to enable more clear sub-tasks.
A bit of a learning curve, but powerful
What do you like best about the product?
I really like how smartsheet allows you to create a custom solution for managing many crossfunctional workflows across multiple roles, departments, or organizations. I've been able to create multiple solutions for the teams I work with to help them manage their work and processes more efficiently and work together more collaboratively.
What do you dislike about the product?
The only thing I dislike about smartsheet is the learning curve of the software. It's easy once you understand it and get some practice, but it can be difficult to introduce new users to a solution I've created to manage their work so that they are able to maintain and manage it after I'm done on a project.
What problems is the product solving and how is that benefiting you?
We have many teams with many individuals working from different places, so it can be difficult for everyone to be on the same page regarding work progress, to-dos, or other key action items. Smartsheet has helped us coordinate efforts and increase collaboration across our teams.
Great for teamwork and company collaborations.
What do you like best about the product?
I like that you can create various types of sheets to help your direct team or even forms that can be sent to other departments of the company thah will evidently help the entire organization with all the collaborations.
What do you dislike about the product?
Smartsheet is very user friendly and has a great user interface for all people to use whether your experienced or not with tech, but I would like to see some of the basic and more often used features to be easier to access or seen on the main selections.
What problems is the product solving and how is that benefiting you?
It is solving problems in many aspects for individual tasks to entire project management and is doing so all in real time. There is no need to go back and forth and wait because multiple people can adjust anything live and get the work flow going smoothly.
Smartsheet in Teacher Preparation
What do you like best about the product?
We use Smartsheet to onboard and track all our teacher education students. Smartsheet helps us manage both data and documents; the attachment feature is tops! We've gone from 3-4" thick files for each candidate filling 7-8 file drawers to a single file drawer with files holding only critical information.
We use multiple forms to gather data from candidates, supervisors, and school partners.
Smartsheet was just the tool we needed to go paperless. It has made us much more efficient!
We use multiple forms to gather data from candidates, supervisors, and school partners.
Smartsheet was just the tool we needed to go paperless. It has made us much more efficient!
What do you dislike about the product?
Smartsheet is such a powerful tool that it's challenging to learn everything it can do. We are sure there are features we could use to extend our efficiency, but a) finding time to learn, and b) finding the tutorials or guides is not that easy. We rely mostly on another power-user on our campus, but that's not a good use of her time.
What problems is the product solving and how is that benefiting you?
We had trouble finding a collaborative way to share placement information across 3 employees who needed access to the information. In addition, we needed a way to gather and store data for state and federal reporting purposes. Smartsheet was a solution that allowed us to meet those needs at a relatively low cost.
Utilizing has helped to increase productivity, define responsibilities, and enforce accountability
What do you like best about the product?
Most helpful part of utilizing smartsheets, is being able to lead a project from a central location for all stakeholders. I like to equate utilizing smartsheets as the same as creating an outline for your rough draft you, you see all your points and sources in the same location, and you are left with an amazing starting point. It makes it easy to see a project all the way through, and beyond implementation.
What do you dislike about the product?
The templates in SmartSheets are meant to be helpful, but often don't incorporate template for the various types of task that can be supported. I am often tasked with creating my own template to follow specific to the healthcare operations industry.
What problems is the product solving and how is that benefiting you?
The problem of collaboration across service lines and remote versus in-office staff is mediated by this centralized location allowing for proper collaboration with minimum inconvenience or confusion to the team members supporting the project.
Smartsheet as a daily PM Tool
What do you like best about the product?
The most helpful of using Smartsheets is the availability of access through a browser, making it easier to share with our customers. Great way to explain all project activities and has a friendly way to represent timelines and milestones achieved and summarize everything in a lovely presentation dashboard that updates live.
What do you dislike about the product?
It was challenging to find the correspondent formula to use during the plan and the constant refresh we needed to do to reflect the changes applied to the project. Not able to choose the correct time perspective, making it difficult to use it as a runbook experience for our customers.
What problems is the product solving and how is that benefiting you?
Use it as a project management portfolio; it is helpful for the project document repository, project plan, runbook, track of issues and risks, and to make sure the customer or the internal teams understand the day and time for the milestones to be achieved. It is the best solution to track daily activities effectively.
Easy to get started, more advanced features are less obvious
What do you like best about the product?
User interface is simple & v similar to Microsoft Excel & other standard spreadsheets. I like the ability to comment, interact with other users and to tag users for actions.
What do you dislike about the product?
For someone unfamiliar, Smartsheet just looks like another spreadsheet application, with a different interface. There are more advanced features that are not intuitive, and only after someone shows me, did I know it was available to use.
What problems is the product solving and how is that benefiting you?
We have a continuous set of documents that must be routed to different reviewers, and we use Smartsheet effectively for that. It's easy to tag the next reviewer, to do analysis on how long the reviewer had the document, etc. Separately, because it's easy to share project timelines and for simultaneous collaboration, I use Smartsheet for simple project schedules with task durations & dependencies.
Because of the collaborative nature of Smartsheet, I don't have to send multiple emails or merging comments together manually.
Because of the collaborative nature of Smartsheet, I don't have to send multiple emails or merging comments together manually.
Smartsheet has been an integral part of all of our new departmental systems
What do you like best about the product?
Smartsheet enables fast, accurate, user-friendly data collection while providing robust data management tools on the backend. The ability to collect data from users in a way that does not enable them to see the backend and "cheat" the system to have things their way has been enormously useful. Parity with Excel is imperfect, but it is close enough that sheets can be easily exported to Excel for more powerful (goal seek, pivot tables, etc.) processing.
What do you dislike about the product?
The biggest flaw with Smartsheet is the way it handles complex formulae. The ability to reference the current row with the @ symbol and create column formulae went a long way to addressing this. However, formulae which must reference cells in rows above or below them will still break any time a row is deleted, moved, or inserted above. Data validation has also improved drastically recently, but more robust tools--such as being able to control the length of an input--would be welcome.
What problems is the product solving and how is that benefiting you?
Smartsheet has enabled us to have a single, all-in-one place for all department business needs. Formerly, a multitude of different (often outdated) PDF and Excel-based forms were sent around via e-mail. By putting all of these in one place, Smartsheet has dramatically reduced the risk of a form being sent to the wrong person, and made requesting changes to forms a breeze.
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