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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Wojciech J.

Power of simplicity

  • February 16, 2023
  • Review provided by G2

What do you like best about the product?
Simple tool with good interface - suitable for basic- to medium-diffuculty project planning. It is easy to integrate projects within a program, create dashboards and reports.

Smartsheet has good visuals. Along with task filtering functions, you can use it to present general timelines without much effort.
What do you dislike about the product?
If you're in for advanced planning. Smartsheet is not for you. It simply lacks features such as custom calendars, resource management etc. If you'd like to integrate shcedules created in MS Project, features are limited. You cannot have an online integration, only one-time import function is available.

While Smartheet looks nice and can be included in corporate presentations, you can only do so by taking screenshots. There is no timeline export function.
What problems is the product solving and how is that benefiting you?
Smarthseet hepls me to integrate project shcedules. I have detailed schedules in separate sheets and a general overview of key milestones in my program view. The tool is also great for making dashboards.


    Daniela O.

Easy platform to work with and great for managing information flow within a large group of people

  • February 16, 2023
  • Review provided by G2

What do you like best about the product?
It is an easy platform to use, it is great all the options you have to make it custom made. I also like that a license is not required for most of the users. Besides being good for managing projects, it is also great for managing programs.
What do you dislike about the product?
A lot of functions are still missing. There are features that could be developed so more things can be automated. The connections towards other platforms such as BIM360, Power Bi is not the easiest.
What problems is the product solving and how is that benefiting you?
By using Smartsheet in my last project, we were able to diminish our use of Outlook and instead we would capture everything in Smartheet trackers. This way, we made sure everyone would have information available at all times and avoid the risk of duplicating stuff or loosing information between e-mails.


    Sujeev K.

A Versatile Tool that will work well if you thought out your use cases.

  • February 16, 2023
  • Review provided by G2

What do you like best about the product?
The range of tasks one can do. We use it for:
1. Project planning and tracking.
2. Surveys and polls (with complex branching with if conditions).
3. Importing a spreadsheet file and using it seamlessly!
4. Send notifications to MS teams! (my favorite)
5. Some of the familiar Excel formulas are also usable in SmartSheet!
6. Detailed documentation
7. Community activity to reach out to people and find a solution to your business case.
8. API access
9. Access control for viewing and editing is excellent. By defining a user's role, we could exercise good control means we could avoid accidental deletion or modification of data
10. the reports feature can filter the data specific to the user.
11. Custom Filters!
What do you dislike about the product?
1. Creating dashboards sometimes feels like we are doing a workaround.
2. Date keeps changing if users across different timezones collaborate in a sheet. There is no option to set a one-time zone like PDT or UTC. SO Date triggers sometimes are not working as expected when.
3. More control options could be provided for attachments and comments with alerts.
4. Mobile is mainly read-only. Similar products like GSheets and Excel are very mobile-friendly.
5. we only have high-level Triggers in alerts. We only have the 'OR' condition and not 'AND' condition. if we want to use a combination of criteria. Excel VBA does a better job. (I'm not a coder, so I don't know how to use the APIs, but they are worth exploring)
6. Cross-platform integration with MS Power Automate could provide us with more options. Currently, the triggers are minimal. It's very challenging for non-coders to apply conditions to it.
What problems is the product solving and how is that benefiting you?
1. My most common task is to plan my team member's tasks for the day, and they should receive alerts to their emails and MS teams when the job is assigned.
I can accomplish this by adding a person column and using the Power automate to trigger when a new row is added. I read rows, get the person's emails, and send alerts to their MS team groups.

Also, I was able to create a dashboard overview of the number of tasks done by each member for a range of time by using the start time and end time columns in my project

Using this sheet, I made a report where each individual could see their assigned tasks and update them. This avoids accidental modification/deletion.

2. When we want employees to submit information/files, we can use the forms feature, which can also accept the Files like images/documents. Then we apply triggers, so we do not have to check it regularly. also we can bulk download the attachments in one go.

3. the 'Cell History' feature proved helpful when determining who and when the status is modified.


    Michael C.

Very easy, fast and efficient to use

  • February 15, 2023
  • Review provided by G2

What do you like best about the product?
The automation of the process and export to an excel is very good
What do you dislike about the product?
none at this stage, my smartsheet is working fine
What problems is the product solving and how is that benefiting you?
Smartsheet send automatic reply or notifications once one process has been actioned


    Tim S.

Smartsheet can make difficult tasks more easy

  • February 15, 2023
  • Review provided by G2

What do you like best about the product?
I love Smartsheet because it helps me keep track of projects and tasks in one centralized place. I can easily assign tasks to people, keep track of deadlines, and even collaborate on documents. Smartsheet also gives me the ability to customize my dashboard to fit my needs, giving me the ability to easily see what's going on with the project. Smartsheet's intuitive user interface makes it incredibly easy to use, allowing me to quickly make changes and stay on track with my projects. Overall, I think Smartsheet is an amazing tool for managing projects and tasks.
What do you dislike about the product?
One of the main downsides of Smareshheet is the limited customization options. While the platform does offer basic customization features, such as setting up templates and customizing views, it does not offer the same level of customization as some other project management tools. Additionally, the platform may not support some of the more complex projects, as the customization options are so limited.

Another downside of Smareshheet is the difficulty of navigating the interface. The platform can be difficult to use for new users, as it is not as intuitive as some other project management tools. This can lead to frustration and confusion as users try to figure out how to use the platform.

In addition, Smareshheet can be quite expensive. While the basic plan is relatively inexpensive, the more advanced plans can be quite costly. Additionally, the platform only offers a limited number of integrations with other popular tools, so you may need to purchase additional services in order to use the full range
What problems is the product solving and how is that benefiting you?
It helps teams and businesses to easily manage projects, processes, and everyday work. It helps to eliminate manual processes and streamline workflows, making it easier to get work done faster and more efficiently


    Kathryn M.

Professional templates and great functionality!

  • February 14, 2023
  • Review provided by G2

What do you like best about the product?
We love Smartsheets templates for construction management, but they have everything you need for all kinds of project management! We ended up transferring almost all of our excel workbooks to Smartsheets to keep everything in one place. I LOVE the card function; being able to click and drag things around that way is so intuitive... I wish I could set everything up to work that way!
What do you dislike about the product?
It's not as user-friendly as we'd like it to be... you can't just change cell/row/column colors and have it applied to every sheet in the project. We have 25 projects going on that we have organized into the same sheet; I'd like to be able to assign a color to each project and have it show up in the calendar sheet that way! There are several functions that would require the push of a button in Excel but need to have an equation behind them for Smartsheets.
What problems is the product solving and how is that benefiting you?
For larger commercial projects, Smartsheet is the cleanest, easiest way to create and adjust a schedule for any changes in scope or client requests. It keeps me from having to do twice the amount of work and looks twice as nice!


    Kyle M.

Smartsheet is a phenomenal project management software!

  • February 14, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheets is an amplified and higher-powered form of Microsoft Excel with many built-in features (task assignment, in-line links to files, progress tracking) that make project management a breeze.
What do you dislike about the product?
I do not think there are many downsides to Smartsheets. Compared to other project management tools, I think it holds up on most fronts and excels on others. We use it all the time!
What problems is the product solving and how is that benefiting you?
Before using Smartsheets in our organization, we had disparate means of tracking project progress and ensuring that tasks were completed. After building out our Smartsheet portfolio (which was not difficult at all), we can now easily assign tasks to specific team members and track their progress. This feeds into an overall project management portfolio and allows us to stay on top of everything as a team and highlight areas where more assistance is needed.


    Mayank P.

Straightforward and Intuitive system with just a few potential fixes needed

  • February 14, 2023
  • Review provided by G2

What do you like best about the product?
The ability to add tasks and for following tasks to be automatically update if the added task is a predecessor is a great feature. No need to go back and change the predecessor numbers manually. The customizability of the task items is a great feature
What do you dislike about the product?
Only a few items that I do not like; firstly, the gantt view is non-adjustable, meaning I cannot zoom into the timeline or zoom out to view more of the timeline. Secondly, If I am trying to scroll to the left on my trackpad, the system thinks that I am going to the previous webpage and automatically boots back to the dashboard. Lastly, I wish there was an easy way to provide summary reports without too much effort.
What problems is the product solving and how is that benefiting you?
Smartsheets allows to easily view dependencies, which as a project manager, one is very aware of them, but being able to see them and watching the effect of their timelines changing is a great feature.


    jacobo g.

Smartsheet, a great collaborative, easy to use platform

  • February 10, 2023
  • Review provided by G2

What do you like best about the product?
It is veri intuitive, easy to use, you don't have to be a software developer or an IT guy in order to set up great workflows, dashboards, reminders. It integrates with other apps too, and the email reminders it sends, and the forms, are great.
What do you dislike about the product?
For an IT/developer, the platform has many limitations when trying to perform actions using big amounts of Data. There are also many restrictions on Column manipulation, and specially, when creating links to other sheets. This is normally a very manual process that wastes a lot of time.
What problems is the product solving and how is that benefiting you?
Integrative collaboration, easy to use. It is benefiting me because we are a startup company, with not so many developers working on it, so we use Smartsheet as a framwork for other simpler developments.


    Benjamin W.

Great solution for tracking and automation

  • February 09, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet is an outstanding tool for anyone looking to streamline their work processes and increase efficiency. The ability to track and automate workflows is one of its standout features. With Smartsheet, I can easily create a custom workflow for my projects, assign tasks to team members, set deadlines, send out e-mail notifications, and track progress in real-time. The platform also allows me to automate routine tasks, freeing up time for more important work. The intuitive interface makes it easy to use, even for those who are new to project management tools. The ability to collaborate with team members in real-time, using comments, alerts, and notifications, has significantly improved communication and coordination among my team. Overall, Smartsheet has been a game-changer for my business, and I highly recommend it to anyone looking to improve their work processes and be more productive.
What do you dislike about the product?
Sometiems the interface isn't the easiest to navigae, or to view what I need to at once without scrolling horizontally, so it can be time consuming and arduous. But some of the issues may be attributed to the way we implemented it.
What problems is the product solving and how is that benefiting you?
We use it to enforce a workflow for tracking tasks that require multiple inputs and approvals, and it has made a huge difference in terms of efficiency and accuracy. The platform's email notifications and alerts also ensure that everyone is on the same page and working towards the same goals. It allows us to manage input and approvals efficiently and effectively.