Smartsheet
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Smartsheet is smart, but takes smarts
What do you like best about the product?
I really like the interactive aspect with that of my colleagues & being able to add them to different sheets. The ability to use premade templates, along with having the quick user guides, helps to save a bit of time when creating a new project. Having dashboard is helpful as well for combining multiple sheets together and highlighting important information in a visual way. The work apps are also a nice component to have when sharing multiple deliverables with team members and/or clients.
What do you dislike about the product?
One thing that has taken the most time for me when using this software is learning all the capabilities provided. Thankfully, there is Smartsheet university to answer many questions; however, I'd like to have recommended courses or references pop up when I open a new feature in the software. Another dislike I need to mention is not having an interactive visual aspect to the calendar view- when planning content out, I'd love to be able to move things around in this view and not have to work around strictly the grid guidelines.
What problems is the product solving and how is that benefiting you?
The best benefit of Smartsheet to my team is that we can all collaborate on the same project without having many distractions or complexities. The automation tool is helpful for reminders, alerts, or update requests. The different levels of access when sharing also helps to control others' ability to edit different aspects of a particular project. From project management to workflow management & ease of communication, this tool has been valuable to have on-hand!
Smartsheet: Easy collaborative tool for project management
What do you like best about the product?
Smartsheet has a lot of features that make it easy to organize information for project management in a collaborative way. I appreciate that it can hold detailed data to create overviews with dashboards. The Smartsheet app is a nice new feature that makes it much easier to access multiple tabs.
What do you dislike about the product?
I wish Smartsheet had the ability to have multiple tabs for one Smartsheet, similar to Google Sheets. I would also like to see more templates. This would save time on creating automations. A downside is the amount of time I have had to research how to create reports, use conditional formatting, connect with Outlook, etc.
What problems is the product solving and how is that benefiting you?
The Smartsheet app has helped make it possible to view multiple tabs without having to go back and forth. It is helpful that it can connect to other apps, including Outlook.
Smartsheet is a great project management tool.
What do you like best about the product?
Smartsheet helps me keep track of all my projects, timelines, and activities. It is also user-friendly and has a short learning curve. The spreadsheet-based system is familiar to those who use excel but is easier to use.
What do you dislike about the product?
There isn't much that I would call a downside to smartsheet. It would be great if there were a function catalog in the help area. There are things that I figure out through trial and error. If there were a function catalog, I would find solutions more quickly.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me keep track of our annual timeline of business activities. We've kept our business on track and realized increased efficiency in our operations. The dashboards that we're able to build are a high-value feature that our Board of Directors uses to make informed business decisions.
Streamline Your Workflows with SmartSheets: A Comprehensive Project Management Tool
What do you like best about the product?
SmartSheets is a powerful and user-friendly project management tool that helps organizations streamline their workflows and increase productivity. It offers a comprehensive set of features, including collaboration tools, customizable templates, real-time data visualization, and robust reporting capabilities. The platform is highly customizable, allowing teams to create workflows that fit their unique needs and processes. Additionally, the integration with other popular tools such as Google Drive, Slack, and Microsoft Teams makes it easy for teams to work together seamlessly. Overall, SmartSheets is an excellent choice for teams looking to improve their project management and increase efficiency.
What do you dislike about the product?
While SmartSheets is highly regarded for its features and ease of use, there's a few disadvantages:
Price: the pricing of the software to be steep, especially for larger organizations with many team members.
Limited customization : certain customization options, such as changing the layout of the user interface, are limited.
Learning curve: a bit of a learning curve when it comes to using all of the features and functions of SmartSheets, and that it may take some time to become fully proficient with the platform.
Limited integrations: platform's integrations with other tools and systems could be more comprehensive.
Price: the pricing of the software to be steep, especially for larger organizations with many team members.
Limited customization : certain customization options, such as changing the layout of the user interface, are limited.
Learning curve: a bit of a learning curve when it comes to using all of the features and functions of SmartSheets, and that it may take some time to become fully proficient with the platform.
Limited integrations: platform's integrations with other tools and systems could be more comprehensive.
What problems is the product solving and how is that benefiting you?
SmartSheet helps to provide a comprehensive project management tool that streamlines workflows, improves collaboration, enhances visibility and insight, and increases productivity.
SmartSheet starts where you need it to and scales to where you need to go.
What do you like best about the product?
Smartsheet is easy for non-project managers to pick-up because the interface is very familiar with common office programs. That ability for contributors to pick up quickly and begin contributing makes a big difference in gaining traction in dynamic settings. Once contributors are actively entering information, administrators can leverage the intuitive reporting, calendaring and connectivity functions to get multiple levels of stakeholders what they need.
What do you dislike about the product?
The only thing I would recommend as a user implementing in a dynamic, non-project-manager-stakeholder environment is the ability to easily view others' access permissions in a visual way. Being able to "switch" to another user category easily and test what those users can/cannot do would be helpful. Otherwise, I constantly find more usefulness instead of barriers, which is fantastic.
What problems is the product solving and how is that benefiting you?
SmartSheet solves the "common source of truth" problem within our department. We layer on accountability, project tracking and calendaring and the uses are expanding, daily, from there. I'm getting new requests for connectivity and functionality on a weekly basis.
Happy with Smartsheet
What do you like best about the product?
Smartsheet is a better Excel. The automation capability is a great feature.
I use the automation to email updates when changes are made to my sheets and forms.
I use the automation to email updates when changes are made to my sheets and forms.
What do you dislike about the product?
Sorting is not very capable in Smartsheet. Sorting affects all users of the sheet. I also dislike the sheet selection dialogue where I have to click through folder names to get to the sheet I want.
What problems is the product solving and how is that benefiting you?
One of the things we do with Smartsheet is to track changes to different systems. All users can add entries to the sheet and are notified of changes. The pick lists and cell formatting gives us uniform data from many users. Our change management form became so much more useful when Smartsheet gave us the ability to use pick lists.
A tool that reduces time from manual work, as well as a variety of views that help track due dates.
What do you like best about the product?
The most useful tool in the arsenal is the automations that reduce mundane work, saves time, sends automated reminders and helps track time management, as well as other valuable KPIs.
What do you dislike about the product?
I dislike that multiple contact values are highly unsupported both in the app and Control Center. It would be really usefull if multiple values could be displayed via formula in a contact field. Another proposition would be to allow automations to pull data from specific cells that contain those values and assign (and Share) certain items.
What problems is the product solving and how is that benefiting you?
Smartsheet reduced the average time of task management and time keeping (due to all the automations). It's also very scaleable because of Control Center and very flexible when certain features are in place.
Works great for most things
What do you like best about the product?
Smartsheet tries to combine the best parts of Excel and Google Sheets to make it user-friendly. I like that if I have a question, there are several places to go to find a solution. The customer support is always improving. I use Smartsheet nearly every work day.
What do you dislike about the product?
There have been a number of things I can't do with a Smart Sheet, like making a form that enters info under a parent row, merging cells, editing graphs in reports, and then adjusting where data from forms gets entered (columns vs. rows). It can be frustrating at times when I just need to do a simple task that is possible in Excel and Google Sheets but is not possible at this time in Smartsheets.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me stay organized with projects and deadlines. I can track the flow of funds for grants easily and collect data from community surveys and forms.
Mostly good
What do you like best about the product?
Continuity is good and the ability to link multiple sheets to dashboards with charts etc is useful for visibility
What do you dislike about the product?
The online nature of it can be a downfall as can the limited number of cells per sheet. The referencing of cells on lookups and be a bit clumsy compared to excel
What problems is the product solving and how is that benefiting you?
Allows users to seamlessly access content internationally.
You get out what you put in
What do you like best about the product?
Smartsheet has a lot of solutions for project management and reporting. We've been able to build out a project management workflow and helpful dashboards for our direct marketing projects. The trainings offered by Smartsheet were really helpful.
What do you dislike about the product?
You have to learn how to use smartsheet to make it worthwhile. Taking an intro class online gave me the tools I needed to understand what smartsheet was capable of. I know some folks in my office struggle because you really can do anything with it, so they don't know how to get started. Working with a consultant or someone who knows smartsheet well is a good investment.
What problems is the product solving and how is that benefiting you?
Smartsheet allows my whole team to know what projects are happening, what needs done, and if we are on time. It also allows us to report to the rest of our office our progress.
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