Smartsheet
SmartsheetExternal reviews
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Great low-code/no-code process and workflow solution!! Love Smartsheet and all its functionality!
What do you like best about the product?
Smartsheet is incredibly easy to use. For the basic user, it is as easy as creating and editing a spreadsheet. It is also easy to build in workflows and processes without having advanced coding experience. Smartsheet listens to its users and continues to improve their platform. After reviewing several platforms, we found that Smartsheet covered the majority of our needs all within a single platform. Our team members have found Smartsheet very easy to use and implement across their groups.
What do you dislike about the product?
One thing that is incredibly disappointing to me is how segmented it is. The functionality is broken up into different "apps," and each app is an additional cost. So yes, Smartsheet has a ton of functionality with the purchase of all the add-ons. I would prefer an all-inclusive solution!
What problems is the product solving and how is that benefiting you?
We use Smartsheet for our project schedules, proposal development, PTO scheduling and approvals, and other request management.
Recommendations to others considering the product:
I would advise you to give Smartsheet a try. Sign up one of your smaller teams for a 30-day trial and use it for a specific workflow or process. Also, it is essential to remember that Smartsheet is NOT Excel!! Use the workflows and automation to manage the process. Create reports to pull the data you need and place those reports on a dashboard. The reports are live! Adding items and marking items complete should be completed from within the dashboard, and the sheet itself is essentially the database.
Great tool for timeline management
What do you like best about the product?
It is a great tool that you can use for timeline management and making sure you hit your deadlines on time. It is easy to share, download, and add others to the sheet -- making timelines is so smooth and easy with Smartsheet!
What do you dislike about the product?
I really dislike how in the calendar view, you can't view the entire task name. It just truncates it and doesn't let you wrap the text so you can read the whole title! If this feature was fixed, I would be able to use the calendar feature with my colleagues. Without it, I can't use this feature.
What problems is the product solving and how is that benefiting you?
I am using Smartsheet for timeline management and creation. The platform is extremely beneficial for project management responsibilities. I can create, edits, and access the timeline with ease, which makes me productive when using the product.
Recommendations to others considering the product:
I would recommend this tool to others if the task name in the calendar view didn't truncate.
User Friendly and Intuitive Platform
What do you like best about the product?
Smartsheet is super easy to navigate, so everyone on our team, no matter their tech skills, can use it without any hassle. The variety of templates is a huge time-saver for setting up new projects and workflows quickly. We love the real-time collaboration features, like comments and attachments, which have really boosted our team communication. The automation tools are great for cutting down on manual tasks and making sure we don’t miss anything important. Plus, it integrates smoothly with other tools we use, like Google Workspace, making our overall workflow even better.
What do you dislike about the product?
While generally smooth, we’ve occasionally experienced lag with larger sheets, which can slow down our work. Optimizing performance for large data sets would be a great improvement.
What problems is the product solving and how is that benefiting you?
As a sales support manager, I pull data from multiple platforms and elegantly display the results. With Dashboards on SmartSheet, I'm able to do this with relative ease and provide our executive team with the data that they need in a clean and simple dashboard.
Great Features and Easy to Use
What do you like best about the product?
The UI is very clean and straight to the point for Project Management and Task Management functions and features.
The product team is licensing to customer feedback and I have seen a lot of new features and enhancements deployed.
The integrations with Okta and other applications is a plus.
The product team is licensing to customer feedback and I have seen a lot of new features and enhancements deployed.
The integrations with Okta and other applications is a plus.
What do you dislike about the product?
The product settings can be more granular to support different types of usages.
What problems is the product solving and how is that benefiting you?
Project Management
Daily tasks tracking
Team incidents/issues tracking
Records Management
Daily tasks tracking
Team incidents/issues tracking
Records Management
Great for collaboration
What do you like best about the product?
Organized information access information
What do you dislike about the product?
Project management. Search function can't search partial words
What problems is the product solving and how is that benefiting you?
Organization. Easily sharing important information
Recommendations to others considering the product:
Highly recommend for internal project management
Reeman Constructions - Thoughts on Smartsheet
What do you like best about the product?
1. Smartsheet simplified MS project environment. Smartsheet has provided our site supervisors who had no real experience in project management software with a tool that is a familiar looking environment that has reduced stress when it comes to reporting.
2. Being able to use Excel formulas in sheets.
3. Collaboration tagging consultants and subcontractors with the comments; the simplicity of this function has given us faster turnaround on questions and responses that are required.
4. Automation has allowed us to plugin collaborative web parts into SharePoint; this has saved us lots of time and is much simplier than using complicated SharePoint calendering functions
2. Being able to use Excel formulas in sheets.
3. Collaboration tagging consultants and subcontractors with the comments; the simplicity of this function has given us faster turnaround on questions and responses that are required.
4. Automation has allowed us to plugin collaborative web parts into SharePoint; this has saved us lots of time and is much simplier than using complicated SharePoint calendering functions
What do you dislike about the product?
The filtering of columns lacks functionality; it would be helpful if the filter string were constructed and then just unchecked rather than deleting them all the time. If the functionality was like excel here it would work better.
Printing of large Gantt charts, having some way of specifying a page break and previewing it before printed would be a life changer for me. ;)
Having to pay more money for the activity feature ;)
The automation workflows don't allow us to use the Assigned column, there are times where copying from another column where a specific condition into this field would be handy, allowing for the final part of that workflow to send someone a task or add an activity.
Printing of large Gantt charts, having some way of specifying a page break and previewing it before printed would be a life changer for me. ;)
Having to pay more money for the activity feature ;)
The automation workflows don't allow us to use the Assigned column, there are times where copying from another column where a specific condition into this field would be handy, allowing for the final part of that workflow to send someone a task or add an activity.
What problems is the product solving and how is that benefiting you?
We can provide real-time data to consultants and clients, controlling views and encouraging collaboration has improved scheduling and improved processes that cause lag and delays to milestones.
Simplified conditional formating provides easy-to-read dashboards and exportable reports.
It is reduced the learning ramp for new supervisors and project managers & technology gaps, which has resulted in a fast turnaround of project snapshots.
Scheduling calendars that start in Smartsheet and have some automation added, the integration with SharePoint has been considerable time and visibility improvement.
Simplified conditional formating provides easy-to-read dashboards and exportable reports.
It is reduced the learning ramp for new supervisors and project managers & technology gaps, which has resulted in a fast turnaround of project snapshots.
Scheduling calendars that start in Smartsheet and have some automation added, the integration with SharePoint has been considerable time and visibility improvement.
Small business that needed a solution for growing workforce
What do you like best about the product?
Allows our team to be ontop of ordering stock and well as workshop jobs. No need to ask the correct staff memeber. Check the sheet and have the answeres needed.
What do you dislike about the product?
The ability to email a line through once changed.
What problems is the product solving and how is that benefiting you?
We are using smart sheet as an order so that anyone in the business can add an item to be ordered. A benefit is the ability to send that line via email to let the person know it needs to be ordered urgently.
Recommendations to others considering the product:
We have never experienced a down day with smart sheet. Very reliable business soloution
Smartsheet Review
What do you like best about the product?
The interface is very easy to setup and manage for our business requirements, also offering a good user experience for staff. In-built functionality covers the majority of our requirements, with simple workarounds for anything else.
What do you dislike about the product?
Limited functionality when compared to MS Project. In most cases, a way forward can be found by altering business processes, but it would be preferable to have that flexibility in the software.
What problems is the product solving and how is that benefiting you?
Simplified project management with the ability to share project reports with external customers, and team/client transparency and collaboration with regards to tools for managing internal tools such as timesheets, operational logs, change management logs etc
Recommendations to others considering the product:
Great tool if you don't need a full-featured application such as MS Project
Very practical tool for project managers
What do you like best about the product?
The possibilty to collaborate on project timelines with other team mebers.
What do you dislike about the product?
The "save" is not practical if several team members are updating the same smartsheet simultaneously.
What problems is the product solving and how is that benefiting you?
Project timelines. Conditional formatting is very useful to find project tasks that are on track or lagging.
Efficient Project Management Tool
What do you like best about the product?
I like that it has all the functionality of Excel and the simplicity of a collaboration tool.
What do you dislike about the product?
The mobile app could be a bit more responsive when filling out sheets. It works well just wish the UI was more efficient so we don't have to carry laptops around to use it.
What problems is the product solving and how is that benefiting you?
It's a great collaboration tool and allows my team to update each other on current projects. The mobile app allows us to update the sheets in real-time without using our laptops. It also let's us manage workflow items so that we make sure processes are working as efficiently as possible, and that they are being completed accurately.
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