Smartsheet
SmartsheetExternal reviews
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A great collaborative tool that is very intuitive if you are familiar with Microsoft Excel
What do you like best about the product?
I like how easy is to create formulas and import excel spreadsheets. I also like their dashboards. It is very easy to collaborate. I also like how it connects to document management systems like box. In addition, I think the generate documents feature is very helpful to create permanent records from a database, easy and quick.
What do you dislike about the product?
Some of their capabilities need to be improved: More cells (rows, columns) per sheet. The possibility of assigning dropdown options to several dropdown column in a several sheets is a major limitation in efficiency.
What problems is the product solving and how is that benefiting you?
I'm improving reporting in all of our sites, including reporting from external stakeholders. Also we have information that is collected properly and is complete. Also, we have much better decision-making since we have data converted easily to indicators in a timely manner.
An alternative to Excel
What do you like best about the product?
Ability to control permission for each collaborator. The feature ensures privacy as well as limit the risk of unauthorized changes made to the sheets
What do you dislike about the product?
Smartsheet inconveniently requires log-in to MS Teams every time on a secured connection
What problems is the product solving and how is that benefiting you?
Smarsheet helps with planning and communicating with others about those plans in real time.
Smartsheet Makes Collaboration and Reminders Easy
What do you like best about the product?
I love how easy the conditional formatting and reminders are that can easily be generated to manage the project effectively. It is very similar to Excel, which is an easy transition for Excel users.
What do you dislike about the product?
Some of the formulas are a little clunky compared to the flexibility you have in Excel. It limits what you can do in some situations if you are a an avid Excel user and expect those spreadsheet capabilities. Once you realize that this isn't Excel and instead use it as a Project Management tool, it will meet expectations.
What problems is the product solving and how is that benefiting you?
I run all projects that I manage through Smartsheet. It's an easy way to collaborate and share progress with leaders in the organization.
Recommendations to others considering the product:
Watch the training videos that Smartsheet has available. They are great quick bites that will help you learn what is possible.
Using Smartsheet for Continuous Operation Monitoring & Project Management
What do you like best about the product?
1. Really easy to get started, but also vast amount of resources to support you becoming more and more efficient with various Smartsheet functions.
2. The automated workflow helps track project progress and reduce repetitive tasks.
3. You can easily cross-reference multiple sheets and pull data forward.
4. The form function also greatly reduces efforts in seeking and organizing responses from a large number of people.
2. The automated workflow helps track project progress and reduce repetitive tasks.
3. You can easily cross-reference multiple sheets and pull data forward.
4. The form function also greatly reduces efforts in seeking and organizing responses from a large number of people.
What do you dislike about the product?
The only thing that is a bit annoying is that you have to clear all filters before you can sort a sheet.
What problems is the product solving and how is that benefiting you?
Project management.
1. It is much easier to track the project progress with automated workflow
2. The internal and external facing dashboard helps keep all stakeholders posted.
1. It is much easier to track the project progress with automated workflow
2. The internal and external facing dashboard helps keep all stakeholders posted.
Recommendations to others considering the product:
The ease of use and the cross-organization collaboration functionality makes it a unique and valuable product!
Smartsheet: a great tool for collaboration and automating processes and workflows
What do you like best about the product?
1) Creating workflows, assigning team members to tasks, and tagging people in comments
2) Customer support is pretty good
2) Customer support is pretty good
What do you dislike about the product?
1) Many formulae are different from Excel and I often have to google the equivalent formula in Smartsheet.
2) Hard to collaborate in real time because saves are required to update sheets. Would be great if smartsheet could autosave in real time like Excel on sharepoint.
3) Sometimes the answer to questions when I reach out to customer support is that I need to pay extra for a different type of license or a custom-made tool.
2) Hard to collaborate in real time because saves are required to update sheets. Would be great if smartsheet could autosave in real time like Excel on sharepoint.
3) Sometimes the answer to questions when I reach out to customer support is that I need to pay extra for a different type of license or a custom-made tool.
What problems is the product solving and how is that benefiting you?
We mainly use Smartsheet for tracking tasks, organizing data, and workplanning. It has increased efficiency and improved turnaround time for task completion. Gantt charts are helpful for reporting to superiors on team planning.
Aligning your projects with Smartsheet
What do you like best about the product?
1. Ability to create sheets with their workflows and automation
2. The dashboards help your employees get the links to the different forms easily.
3. The ability to attach documents and proofs on the different rows
4. The ability to publish the links generated through forms
5. The ability to create process flows
6. Ability to visualize the tasks in the Gantt view and understand when the timelines are likely to be met
7. Ability to assign several employees on one project/task and be able to check the progress of the tasks
8. Generation of reports
9. Ability to import and export the data
10. Helps you understand the productivity levels of the different employees using resource views
11. Ability to share to create and share workspaces across different departments
2. The dashboards help your employees get the links to the different forms easily.
3. The ability to attach documents and proofs on the different rows
4. The ability to publish the links generated through forms
5. The ability to create process flows
6. Ability to visualize the tasks in the Gantt view and understand when the timelines are likely to be met
7. Ability to assign several employees on one project/task and be able to check the progress of the tasks
8. Generation of reports
9. Ability to import and export the data
10. Helps you understand the productivity levels of the different employees using resource views
11. Ability to share to create and share workspaces across different departments
What do you dislike about the product?
1. One needs a stable internet connection. Slow connections can't open smart sheet
2. One needs to have the ability to read and write
3. One needs to be having computer literacy skills even though it can be operated on a mobile function
4. When using the mobile phone, it's hard to add or change the column description
5. Not cost-friendly for startups especially if you want everyone to have the ability to create sheets
2. One needs to have the ability to read and write
3. One needs to be having computer literacy skills even though it can be operated on a mobile function
4. When using the mobile phone, it's hard to add or change the column description
5. Not cost-friendly for startups especially if you want everyone to have the ability to create sheets
What problems is the product solving and how is that benefiting you?
1. Faster and effective process flows
2. Faster approval of different requests
3. Reduction in the lead time taken to write about a task that can just be ticked on smartsheet as completed.
4. Management of the different projects simultaneously
5. Division of labour depending on who's booked more under different tasks
2. Faster approval of different requests
3. Reduction in the lead time taken to write about a task that can just be ticked on smartsheet as completed.
4. Management of the different projects simultaneously
5. Division of labour depending on who's booked more under different tasks
Great project management tool. Easy-to-use and significant functionality.
What do you like best about the product?
Sharing and collaborating tools are unparalled.
What do you dislike about the product?
Lack of basic excel-like functions and shortcuts and inability to use keyboard shortcuts is a big limiting factor.
What problems is the product solving and how is that benefiting you?
Project management with multiple variables and timelines. We have realized benefits related to sharing and collaboration. Easy-to-construct dashboards have also been very helpful for communication with management on project status.
Good Alternative for Excel
What do you like best about the product?
Smartsheet is very useful for our organization because it has online capabilities. We had previously been using microsoft office Excel and it was hard to constantly be saving and resaving the document, to me the best thing about smartsheet is that it is live. It has a much simpler interface than anything on microsoft and is much easier to use.
What do you dislike about the product?
Every report must have the exact same information as the master sheet. So if you have different reports that would be better suited to have different information, you need to have separate columns where you document it and then only include the necessary columns. Also, each smartsheet line does not have it's own "number" so if you are referring to a line number and then it gets sorted or rearranged, that line number is irrelevant. If you want to give each line a number, you may do so yourself.
You also cannot have a form edit or reference an existing smartsheet line. I get why you wouldn't have that, so people don't fill out your forms and screw up your data, but I often have to manually reconcile duplicative or redundant data that was supposed to go in another line.
You also cannot have a form edit or reference an existing smartsheet line. I get why you wouldn't have that, so people don't fill out your forms and screw up your data, but I often have to manually reconcile duplicative or redundant data that was supposed to go in another line.
What problems is the product solving and how is that benefiting you?
We used to have to manually input data from forms and it could be very tedious. The fact that something can be populated on the master sheet is very helpful.
I have been a Smartsheet User for at 8+ years and it has been a very valuable tool for my business!
What do you like best about the product?
The main thing that drew me to Smartsheet and it best feature in my opinion is how I can customize and control the multi-user expereince with my team. It has really helped my team and I steamline our communication and work flow.
What do you dislike about the product?
I really don't have any dislikes about the features or system istelf. They have continued to grow and improve the features and I have not taken the time to learn many of the new features so I feel like I am way underutilizing the software but I am still paying the full subscription fee.
What problems is the product solving and how is that benefiting you?
I run a real estate team and I was looking for a online solution to manage our team leads and for a place for the team to be able to work on their leads and give me real time updates without having to mirco manage the team. I found and built that out in Smartsheet many years ago and it continues to fill the need to this day!
Well organized and useful
What do you like best about the product?
The triggers that I can set in place for different tasks. It is excellent to set customized reminders that can notify multiple people at once or as needed. It is a great tool. I like how simple it is to export and import data. It really has grown and become compatible with other softwares and programs making it a better tool
What do you dislike about the product?
It would be great if the automation selection had a custom option to enter the trigger rather than selecting from the ones provided only. While they work great in rare cases, it would be helpful to create your own along with the date ranges offered. As you learn the software, there are ways to work with it to get the desired results.
I will say it has come along way, it has become adaptable and relevant with current trends and business needs including the AI features and crossfuntioning; very versitile!
I will say it has come along way, it has become adaptable and relevant with current trends and business needs including the AI features and crossfuntioning; very versitile!
What problems is the product solving and how is that benefiting you?
It has been beneficial to stay on top of expiring documents by setting reminders the day of creating; it is easy to fill in the expiration date to get reminders and work on specific details in advance to avoid any gaps or delays. Using the filter to generate reports for particular items is excellent. It is a multifunctional software and it is being implemented across all departments to track, create dashboards, live reports, etc; you name it.
Recommendations to others considering the product:
N/A
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