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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Information Technology and Services

easy to learn

  • September 16, 2024
  • Review provided by G2

What do you like best about the product?
simplicity for automation helps in form creation and tracking the fields
What do you dislike about the product?
need more features like Power Automate that give more flexibility in data collection.
What problems is the product solving and how is that benefiting you?
Automation sheets for project managers to fill whenver they have a requirement for resource.


    Phillippa H.

Good detail, can be complicated to make simple.

  • September 16, 2024
  • Review provided by G2

What do you like best about the product?
That it is adaptable, and has dynamic timelines
What do you dislike about the product?
It's hard to make it easy for all members of the company to use it.
What problems is the product solving and how is that benefiting you?
Milestones, content calander displays...


    Education Management

Use Smartsheet to keep track of Employee's CE Requests.

  • September 14, 2024
  • Review provided by G2

What do you like best about the product?
Most of the automations have been helpful. We are able to have employees request get sent directly to their leadership team for approval. The filters are also helpful to isolate the information I need. I do like the "Insights" graphs, however, with large data, I wish we could download the graph, print them or make them bigger.
What do you dislike about the product?
In order to make reports that fit my needs, I need to create different sheets and bring the data together. I can't create a pie or bar graph by selecting certain columns, it has to be the whole sheet. Unfortunately I would have to create many different sheets to get the graphs I would need.
What problems is the product solving and how is that benefiting you?
We have a company that is 85+ hospitals big. We use Smartsheet as our request, approval, and tracking system. Our employees fill out a form with the details of their request, which sends it to their leader. Their approval or denial will trigger an email or another automation. Using Smartsheet has made it easier for us to keep track of these requests in an organized manner.


    Individual & Family Services

Satisfied Costumer

  • September 13, 2024
  • Review provided by G2

What do you like best about the product?
The way smartsheet helps us stay organized with all of our projects. It keeps us on task and allows us to collaborate with each other for a successful business.
What do you dislike about the product?
Bringing everyone up to speed on how to use, when to use, and how often to update.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping us to collaborate better as team, get on one accord and move in the direction of checking off tasks. We feel good about where we are with it though we need some additional room to grow and develop using the additional features.


    Oil & Energy

User friendly and intuitive tool

  • September 13, 2024
  • Review provided by G2

What do you like best about the product?
Smartsheet is a very intuitive tool - it's simple to navigate and generally user friendly.
There are hundreds of templates available and their training tools, online videos and help guides are easy to understand and helpful for self-service.
What do you dislike about the product?
If you don't set-up your project workspace correctly from the start, it can be difficult to link worksheets, reports, and dashboards in the future.

One nit-picky issue I have is Smartsheet doesn't auto-save changes. I'll sometimes forget to save changes and will exit the browser, accidentally losing my changes because I'm so preconditioned to auto-saving.
What problems is the product solving and how is that benefiting you?
We primarily use Smartsheet for Project Planning and Gannt/Project Plans. It's easy to use and update.


    Consumer Goods

Smartsheets is the best for robust timeline needs!

  • September 13, 2024
  • Review provided by G2

What do you like best about the product?
Smartsheets has been extremeley helpful in creating timeline templates for recurring projects (ie. New Product Launches). The Predecessor function is what was missing from other project management software, so I think that has been the game changer that my team was looking for. We are quickly able to see the impact of shifting due dates with the critical path feature, so it helps in quick discussions and cross team collaboration.
What do you dislike about the product?
I do wish Smartsheets was more user friendly. It definitely has a learning curve, and requires dedication to figure out how to build out projects how you want it. The dashboard feature is great, but I have really struggled with how to set it up in a way that would be most helpful. I don't like that when you want to update a template, you have to basically use the template to create a sheet, make the updates and then resave the template (aka you cant edit templates directly).

To people who are not project managers, the system can be very overwhelming to look at and cause teams to not want to use it (slower integration + adoption).
What problems is the product solving and how is that benefiting you?
Smartsheet is solving the need of managing complex timelines with many stakeholders.


    Environmental Services

Smartsheet is a useful tool to manage a project .

  • September 13, 2024
  • Review provided by G2

What do you like best about the product?
It is helpful in managing, tracking and planning the project actvities .
What do you dislike about the product?
In some cases Smartsheet didn't work like to track the activities for multiple users at a time .
What problems is the product solving and how is that benefiting you?
Smartsheet help us in managing the project related activities . Project collaboration with multiple users and to manage the work.


    Chiara D.

Smartsheet is a good tool for managing projects

  • September 13, 2024
  • Review provided by G2

What do you like best about the product?
it´s interface is easy to use and the graphics are very modern
What do you dislike about the product?
formulas are not the same as excel and cannot be dragged as easily as in excel
What problems is the product solving and how is that benefiting you?
It makes it easier for managers to keep track of their employee hours


    Facilities Services

Smartsheet is neato

  • September 12, 2024
  • Review provided by G2

What do you like best about the product?
It is user friendly and there is a great support community
What do you dislike about the product?
It would be nice to be able to customize the mobile look
What problems is the product solving and how is that benefiting you?
We use Smartsheet as a service request database where any employee can file a request. Automations really help with notifying employees of progress and completion of their request


    Brenda W.

Helps streamline projects and strong focus on team collaboration

  • September 12, 2024
  • Review provided by G2

What do you like best about the product?
What I have found as the most useful tool in Smartsheet is that the project management tools are extremely user-friendly. Also, the flexibility -whether managing small tasks or complex projects, Smartsheet's customizable workflows, real-time collaboration, and seamless integrations make it easy to tailor to any team's needs. The advanced reporting and dashboard capabilities provide valuable insights, and the platform scales effortlessly as projects grow. Overall, Smartsheet has been great! It boosts efficiency and enhances team communication, making it an indispensable tool for managing projects and driving productivity.
What do you dislike about the product?
One drawback is that it can become overshelming as complexity increases. For larger projects or teams with numerous sheets, the platform can feel cluttered, and managing dependencies across multiple sheets can require a lot of manual effort. However, I think this can be fixed on a project management level and managing the team, morese than the platform itself.
What problems is the product solving and how is that benefiting you?
It has helped me with disjointed project management and communication by providing a centralized platform where tasks, timelines, and collaboration are all seamlessly integrated. It eliminates the need for juggling multiple tools by offering customizable workflows, and real-time updates, which help me track progress and manage accountability. This benefits me by saving time, reducing manual work, and keeping my team aligned, ultimately improving efficiency and making it easier to manage complex projects with greater visibility and control.