Smartsheet
SmartsheetExternal reviews
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Simplified Collaboration and Intuitive Project Tracking
What do you like best about the product?
Ease of use of the different tables to track ongoing projects and especially to be able to work collaboratively on shared files.
What do you dislike about the product?
Getting used to Excel can sometimes pose some difficulties in finding your footing and retrieving the necessary formulas.
What problems is the product solving and how is that benefiting you?
Very useful tool for project management, employee collaboration, and tracking and progress of projects
Essential Tool for Coordinating Complex Projects
What do you like best about the product?
Smartsheet is one of several tools we rely on to support our project management efforts. It is particularly effective when we need a single source of truth—a master schedule—to coordinate complex projects that involve numerous dependencies. This approach allows us to offer multiple filtered views tailored to different stakeholders, helping us stay on top of progress throughout the project. It is very useful when you have a high number of participants as everybody can be assigned at least 'viewer' status. It is also easy to integrate with some of the other tools in our stack such as MS-Teams, Jira and Confluence. It is extremely flexible and playbooks can be developed for different project types e.g. M&A, onboarding, transformations.
What do you dislike about the product?
While it is highly flexible and far more powerful than many people realize, it does demand a considerable amount of configuration to be used effectively. Nevertheless, once properly set up, it stands alongside the top dedicated project management tools, surpassing most of them in terms of work management capabilities. Some potential users don't appreciate this and see it as a kind of Excel with Gantt charts!
What problems is the product solving and how is that benefiting you?
Managing complex projects with many moving inter-dependant parts. Transformations and large tech migrations
Easy to Use and Flexible—A Winning Combination
What do you like best about the product?
Its quite flexible and makes collaboration on project easy thanks to the notifications and possibility to assign tasks, upload docs etc
I found the cards very useful for our project
I found the cards very useful for our project
What do you dislike about the product?
Can be not so easy to learn at the beginning
What problems is the product solving and how is that benefiting you?
Digital tool to log new batches produced and assign the tasks to the differen team members - the notification system has drastically reduced the number of emails circulating and provided clarity
also represent the go-to place to have full info on all batches produced
also represent the go-to place to have full info on all batches produced
Ergonomic and Easy, Need for Improvement of History
What do you like best about the product?
I particularly appreciate the ergonomics offered by Smartsheet. The simplicity of reading, with sheets classified by campaign and type of ad, allows me to easily find the elements I need. Moreover, the initial setup of Smartsheet was easy, which greatly facilitated the adoption of the tool. These features enhance the practicality and efficiency of Smartsheet in my work, making the sharing of creative assets and URLs naturally smooth.
What do you dislike about the product?
I think there should be a better history in Smartsheet to understand what has been modified, with a log detailing the changes by log and by time.
What problems is the product solving and how is that benefiting you?
I use Smartsheet as a single platform to share creative assets between clients and agencies, simplifying communication. Thanks to its user-friendliness and organization by campaign and ad type, I can easily find the necessary elements.
Visual and Easy to Use, But Needs Better Organization
What do you like best about the product?
I enjoy using Smartsheet to generate data tables that I then transform into charts and share through Dashboards. I value this tool because it is easy to use and share, and the dashboards allow me to share information in a very visual and easy-to-understand way. I also like that it is very visual, which facilitates collaborative work on projects by creating workspaces where several colleagues can interact. I find that the initial setup of Smartsheet is simple, which makes it easy to integrate into our workflow. These combined features make it very likely that I would recommend Smartsheet to friends or colleagues, as demonstrated by my rating of 9 out of 10 in terms of likelihood of recommendation.
What do you dislike about the product?
Since the configuration has been changed and the option to have documents classified in folders has been removed, I find it very difficult to organize the different tasks.
What problems is the product solving and how is that benefiting you?
I use Smartsheet to generate tables and data charts, optimizing the visualization and sharing of information. It facilitates collaboration on projects by creating interactive workspaces, which improves project management efficiently.
Collaborative Editing Made Easy and Efficient
What do you like best about the product?
The online ability to edit a sheet with other colleagues without affecting each others time/use.
What do you dislike about the product?
The fact the I need to manually save otherwise the information might be loose.
What problems is the product solving and how is that benefiting you?
Communication between different teams
Improved Project Management with Intuitive Timeline
What do you like best about the product?
we can manage our projects with timeline there easily.
What do you dislike about the product?
1- when we create a project, it takes some while until the project link is available.
2- when we put one project as "Favorite", only the project number appears and not the project name.
3- when we create a report, it looks good on the report, but when we extract the report in excel all the grouping disappear and we should make everything again.
2- when we put one project as "Favorite", only the project number appears and not the project name.
3- when we create a report, it looks good on the report, but when we extract the report in excel all the grouping disappear and we should make everything again.
What problems is the product solving and how is that benefiting you?
all information are in Smartsheet and we do not need to search for them among all drives. we can easily see who did what and when. the communication is facilitated by Smartsheet in our company as well.
Intuitive and User-Friendly Platform That Simplifies Planning
What do you like best about the product?
Easy to use, not full of colours and big boxes like other products, you can see your plan on one page. It's intuitive easy for people to understand after just 5 minutes of coaching. Collaborative working works well in the most part with live updates when two people are on the same sheet.
What do you dislike about the product?
I do not like the new licencing model, it has created another level of administration and fear of breaching member accounts. What was almost a USP over other products that everyone didn't need to be licenced and a clear direction of where Smartsheet is heading. The whole new licencing model is also not very straight forward.
I think some big improvements are needed on backups, it is not easy to restore and would prefer a more snapshot of time and easier to undo changes that people have made. Importing from excel could be better executed with field pickers for things like dates and multiple worksheet excel documents.
Adding a new user is clunky and doesn't always work, have had to add people twice as the first time didn't work then the endless refreshing of pages to get the change/addition to happen.
Dashboards need to be more powerful and are a bit basic.
I think some big improvements are needed on backups, it is not easy to restore and would prefer a more snapshot of time and easier to undo changes that people have made. Importing from excel could be better executed with field pickers for things like dates and multiple worksheet excel documents.
Adding a new user is clunky and doesn't always work, have had to add people twice as the first time didn't work then the endless refreshing of pages to get the change/addition to happen.
Dashboards need to be more powerful and are a bit basic.
What problems is the product solving and how is that benefiting you?
I run PMO through it and all project delivery, workpackages etc.... it brings project teams together.
Great for Task Prioritization, but have a lot areas of improvement
What do you like best about the product?
I used it everyday for prioritizing my tasks and create my requests.
It allowed me to keep a live conversation with my collaborators.
Currently, I use it to share database chart info as translations, multiple information lists, then based on that create the SQL tables that I need.
I also keep track of projects status.
It allowed me to keep a live conversation with my collaborators.
Currently, I use it to share database chart info as translations, multiple information lists, then based on that create the SQL tables that I need.
I also keep track of projects status.
What do you dislike about the product?
When i copied a row it didn't drag the files that were in the original, so i had to attached again.
I wasn't able to include images on my comments, I was only able to attach PDF files.
I was not able to link it to outlook, and create my requests from there.
I did not receive notification unless my collaborator tags me.
I wasn't able to include images on my comments, I was only able to attach PDF files.
I was not able to link it to outlook, and create my requests from there.
I did not receive notification unless my collaborator tags me.
What problems is the product solving and how is that benefiting you?
We needed a place where I can see all my tasks and request from my different brands, so we could prioritize work.
Currently, we are able to share multiple Database information, and keep a track of the different versions.
Create vacation forms and keep a log/history of all requests.
Currently, we are able to share multiple Database information, and keep a track of the different versions.
Create vacation forms and keep a log/history of all requests.
A Simple and Flexible Tool for Project Tracking
What do you like best about the product?
Smartsheet is easy to use and very intuitive, especially for teams familiar with spreadsheets. It makes it simple to organize tasks, track progress, and collaborate in real time.
What do you dislike about the product?
Smartsheet becomes limited for complex workflows, especially when teams need deeper automation or structured task tracking.
What problems is the product solving and how is that benefiting you?
Smartsheet helps centralize information and keeps all tasks organized in one place, which improves team coordination.
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