Smartsheet
SmartsheetExternal reviews
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Organization & Documentation Rescue
What do you like best about the product?
I like being able to have a running conversation in the comments especially with the attachments readily available. You can also add a link in the comments for a supplemental reference from another sheet.
What do you dislike about the product?
Reporting can be a bit more difficult if you're not as familiar with how to set your grid up correctly.
What problems is the product solving and how is that benefiting you?
We have a one stop shop for our entire team to have access to status, references, approvals, photos, etc.
Very useful for a large network of users to collaborate
What do you like best about the product?
Simple to use. Powerful enough for its purposes.
What do you dislike about the product?
I wish it had more features allowing macros and more formulas.
What problems is the product solving and how is that benefiting you?
The ability to have multiple, near a hundred, people edit a living document.
A User-Friendly Tool for Project Tracking, But With Room to Grow
What do you like best about the product?
I really value how easy it is to organize and monitor project milestones using customizable views like timelines and kanban boards. Smartsheet makes collaboration smooth with features like real-time updates, task assignments, and in-platform commenting, which keeps teams aligned and workflows clear. The ability to create visual dashboards also helps track progress without much manual setup.
What do you dislike about the product?
At times, Smartsheet can be slow to load when managing larger or more complex projects. Integrations with other tools require additional setup and aren’t always as seamless as expected.
What problems is the product solving and how is that benefiting you?
Smartsheet helps solve the challenge of managing multiple projects, tasks, and deadlines in a clear and organized way. It reduces time spent tracking project progress manually by centralizing updates, timelines, and task assignments in one place. For me, it improves team coordination, keeps key milestones visible, and makes it easier to spot delays or bottlenecks before they become issues—ultimately saving time and improving project delivery.
Smart Sheets
What do you like best about the product?
Smart Sheets creates charts and graphs that link to other sheets which makes things more organized because everything is in one place.
What do you dislike about the product?
I cannot have more than one tab for each sheet
What problems is the product solving and how is that benefiting you?
It is keeping all the information in one place
Powerful product!
What do you like best about the product?
Smartsheet allows my team to streamline processes while automating steps leading to better communication and more efficient execution.
What do you dislike about the product?
Building analytical tools in a dashboard for visual purposes is difficult.
What problems is the product solving and how is that benefiting you?
Large amounts of data input from various sources, automation in completion of steps by stakeholders, transparent communications across our teams
A Flexible Alternative to Excel for Project & Milestone Management
What do you like best about the product?
I appreciate how Smartsheet streamlines project tracking through customizable templates, easy-to-use task dependencies, and real-time collaboration features. Unlike Excel, it allows for intuitive Gantt charts, automatic reminders, and seamless updates across team members without managing complex formulas. It’s also helpful that data visualization and reporting are built in, saving time on manual dashboard creation.
What do you dislike about the product?
Smartsheet occasionally struggles with larger datasets, where filtering or loading multiple views becomes sluggish. Some customization options—such as conditional formatting or advanced calculations—aren’t as robust as Excel, requiring workarounds. Additionally, integrations with other work tools can be limited or require additional fees.
What problems is the product solving and how is that benefiting you?
Helping me manage project milestones, contact lists, and tracking of key deliverables.
Business collaboration tool
What do you like best about the product?
Smartsheet has long been a tool of choice for collaboration projects and gathering information from different sources. It allows for the creation of forms to gather information and then reporting dashboards to present the information as you would like. It is easy to develop a short term solution and implement it quickly
What do you dislike about the product?
Smartsheet was ahead of it's time but is now starting to show it's age. With Microsoft finally catching up with integrated tools, it is making it harder to justify the use of SmartSheet. A good example these days is the form builder - it is very rigid and does not allow for flexibility based on branding or input. A form is a form, but with better solutions out there, how we gather and use that information is important
What problems is the product solving and how is that benefiting you?
I have a number of projects that are all running simulatenously. Being able to automate even small parts of each project allows me to focus on other aspects that demand my attention. Smartsheet is a tool that can at least complete simple, automated communication (for example emailing out on specific dates) that ensures my projects are on track and progressing as expected. It also allows for collaboration with colleagues and ensures all my important information is in one spot.
Great Experience
What do you like best about the product?
All the organization and automation tools.
What do you dislike about the product?
Sometimes it's hard to understand or use other useful tools without having to look up tutorials or LinkedIn Learning classes.
What problems is the product solving and how is that benefiting you?
It is helping us gather important information about Ensign College students' intenrships.
Excel functionality but better
What do you like best about the product?
It is aesthetically pleasing and user friendly. It makes identifying and using excel formulas and formatting so much easier.
What do you dislike about the product?
I wish there were side by side tabs to easily click back and forth between.
What problems is the product solving and how is that benefiting you?
Automation to reduce the need for a person to update/notify others via email in a way the reduces the potential for human error.
Excellent software for project management and organization
What do you like best about the product?
Smartsheet has an extensive amount of templates to generate just about any style of sheet you wish to use. It is very helpful for organizing timeline expectations for a team or project.
What do you dislike about the product?
Pricing is probably the biggest shortfall for Smartsheet, especially with their new pricing model.
What problems is the product solving and how is that benefiting you?
Smartsheet allows us to use one tool to manage large projects. It also allows you to separate items into smaller sheets with a primary sheet that is linked.
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