Smartsheet
SmartsheetExternal reviews
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Well designed but unless every user is engaged, it won't work.
What do you like best about the product?
I like the ability to outline a project and assign due dates, process owners and tasks. This makes project management easy to use and, if all participants are required to use it, it is easy to implement and frequently used.
What do you dislike about the product?
Smartsheet can become overcomplicated quite quickly. Obtaining an 'at a glance' or 'high level' view is difficult for very large projects. Additionally, deadline extensions are made without requiring justification which is a requirement for project managers to ensure the project remains on the expected completion target date.
What problems is the product solving and how is that benefiting you?
Project management is my primary use of Smartsheet and it benefits me by outlining projects, assigning due dates and responsible personnel, and overall managing projects to ensure they are completed on time.
A great tool for my job role
What do you like best about the product?
Very easy to use, never have issues with crashing
What do you dislike about the product?
Nothing yet, all seems to work great for me
What problems is the product solving and how is that benefiting you?
Provides me with a space to record NCRs
synced data collection and distrabution to the team keeping everyone up to date and on board.
What do you like best about the product?
The live updating and collaboration features
What do you dislike about the product?
UI can be a bit cumbersome at times when trying complex maths or time tabling
What problems is the product solving and how is that benefiting you?
We have many external clients from all over the world. Smart sheets assist in keeping but us and our clients informed on where each task in a project is and who is responsible for it.
Smartsheet for smart people
What do you like best about the product?
A handy smartsheet, you can update your project tracker anywhere, anytime.
Easily accessible, user friendly, and very promising tool especially for those working on a project on-site.
Easily accessible, user friendly, and very promising tool especially for those working on a project on-site.
What do you dislike about the product?
the date format should follow the countries' format.
Like for example, in Australia, DD-MM-YR.
Like for example, in Australia, DD-MM-YR.
What problems is the product solving and how is that benefiting you?
getting everyone on the same page and one's everybody is align, you will achieve the goal of the company
Simple and Straight forward
What do you like best about the product?
Simplicity, ease of use, the generated reports are quality, nice visuals
What do you dislike about the product?
you get out of it what you put into it. The "undo" feature is hard to find/use
What problems is the product solving and how is that benefiting you?
accessibility, ease of change, clear and concise
Medical Device Inventory Log
What do you like best about the product?
1. Easy to set up automation and communication between multiple sheets.
2. The homepage makes organizing and accessing sheets straightforward.
3. Sharing sheets with multiple users is easy; an added bonus is if multiple users are using the same sheet simultaneously updates are processed in a manner that doesn't interrupt the work of other users.
2. The homepage makes organizing and accessing sheets straightforward.
3. Sharing sheets with multiple users is easy; an added bonus is if multiple users are using the same sheet simultaneously updates are processed in a manner that doesn't interrupt the work of other users.
What do you dislike about the product?
1. If I am using an automation to move a line of data from one sheet to another, I cannot customize where that data is entered on the new sheet. I have to manually organize my data after the fact.
2. When using a form, I frequently run into an issue where I cannot submit the form. A forced refresh of the page, which requires entering all the data again, is required to submit. I originally thought this was happened if I left the page open too long without any user input, but I have had this happen several times without that being the case.
3. I have had a rare issue when using automation to move data from one sheet to another where the data will be removed from sheet 1, but never show up on sheet 2. I have not been able to reproduce this issue with consistency.
2. When using a form, I frequently run into an issue where I cannot submit the form. A forced refresh of the page, which requires entering all the data again, is required to submit. I originally thought this was happened if I left the page open too long without any user input, but I have had this happen several times without that being the case.
3. I have had a rare issue when using automation to move data from one sheet to another where the data will be removed from sheet 1, but never show up on sheet 2. I have not been able to reproduce this issue with consistency.
What problems is the product solving and how is that benefiting you?
1. Keeping track of time sensitive tasks by sending out automated alerts about upcoming deadlines.
2. Forms has allowed us to easily process user submissions regarding inventory requests. This has improved our ability to fulfill requests on time but also keep a history of all requests/fulfillment.
3. The ability to easily track a projects progression as it passes through multiple departments. Smartsheet allows us to not only track who is currently working on a project by assigning a user to a specific line, but also move that data to related sheets as tasks are completed.
2. Forms has allowed us to easily process user submissions regarding inventory requests. This has improved our ability to fulfill requests on time but also keep a history of all requests/fulfillment.
3. The ability to easily track a projects progression as it passes through multiple departments. Smartsheet allows us to not only track who is currently working on a project by assigning a user to a specific line, but also move that data to related sheets as tasks are completed.
Short review of Smartsheet
What do you like best about the product?
I work with a lot of PMs and technical teams. Lately, I've been building sheets and automations for our Legal teams as well. Smartsheet is very useful as a supplementary tool for us. We're really enjoying the Smartsheet Jira connector as some of our teams primarily use Jira to track details on the technical work. Smartsheet provides a layer that is easy for the non technical team to digest from a high level. The straightforward automations also makes it easy for them to supplement their current process without introducing a steep learning curve. For our more technical teams, they are certainly enjoying their custom integrations.
What do you dislike about the product?
The requirement of licenses to edit Smartsheet has incurred a heavy cost and so we've had to revisit how we'd have to use the tool going forward.
What problems is the product solving and how is that benefiting you?
A lot of the leadership here are used to seeing things in a graph/sheet view so Smartsheet provides a familiar sense where they can quickly digest a lot of info at a glance.
Smartsheet is a flexible, user-friendly platform that we tailored for intake and project management.
What do you like best about the product?
Smartsheet is a flexible and adaptable solution that can be tailored to a wide range of use cases. We successfully built out intake and project management templates to help standardize project workflows and reporting within Commercial Services. It’s user-friendly, easy to learn, and has made it easier for our team to collaborate and stay aligned on priorities.
What do you dislike about the product?
I dislike the frequent changes to enterprise functionality and permissions, which have disrupted our workflows—especially recent limitations on non-licensed user access that have undermined Smartsheet's value as a collaborative tool.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping us streamline project intake and project management.
A powerful documentation library and user interface experience
What do you like best about the product?
Smartsheet is easy to use and the features are intuitive. I have repeatedly built dashboards, data repositories, and self-service tools to help teams of professionals better organize their data. We were able to link the information with other tools so it fit harmoniously in our environment, and it was easily searchable/sortable to find the relevant information quickly.
What do you dislike about the product?
I'd like to see Smartsheet continue to build on the functionality in creating dashboards, more diagram types, more options to intuitively connect information from other workbooks to the user interface. The formulas and calculated fields can also be burdensome, perhaps if you were prompted about data points that you might be interested in tracking based on how information was entered in a smartsheet. For example if I'm creating a CRM in smartsheet, how frequently do I convert sales, how many interactions does it take at each phase, etc, those can be created manually, but perhaps like the templates SmartSheet shares there can be metrics that organizations use to track performance that can be shared too.
What problems is the product solving and how is that benefiting you?
So we work supporting the federal government, when the government decides to purchase a product or a service they will issue a request for proposals. We use smartsheet to store the requests for proposals, which is helpful because we can detail important information about the file like which agency has the need, how did they classify the need, what type of contract do the want, and we can store all the files in one row. So over time we can make comparisons around buyer behavior, how they frame requirements, etc. to build a deeper understanding of what they're asking for vs what they actually want.
I have been using smartsheet for the past 3 years in my business and really like it
What do you like best about the product?
That it is an online sheet where everyhting instantly always updates so that all my team members are always up to date
What do you dislike about the product?
You cant modify formulas on the app on phones or tablets
What problems is the product solving and how is that benefiting you?
My team is always up to date on the latest projects and how far each product is
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