Smartsheet
SmartsheetExternal reviews
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I use Smartsheet mostly for pipelines and keeping track of my work.
What do you like best about the product?
Smartsheet is very easy to use, lots of different tools that can help track your work easily. I like the easy on the eye layout nothing is too complicated.
What do you dislike about the product?
There isn't much i dislike at the moment, i haven't really had an issues that i have had to raise with customer service.
What problems is the product solving and how is that benefiting you?
Keeping track of my work in one nice easy to use sheet.
Keep track of everything
What do you like best about the product?
What I like best is that the formatting is so easy to use and that reports can be created from the tasks. As a project manager, tasks can be prepared and discussed so well with the various stakeholders. I use Smartsheet on a daily basis and am very happy of the easy usage.
What do you dislike about the product?
Collaborative work is still somewhat limited. If two people are working on the tool at the same time, data may not be saved correctly.
What problems is the product solving and how is that benefiting you?
Keep the track. Especially for comples projects it is very helpful. I use several templates for one project: I have a RAID log and thus use Smartsheet as well to save decisions that were made.
Good experience - Easy-going interface
What do you like best about the product?
A lot of info - concentrated in one single place.
What do you dislike about the product?
Sometimes it is slow.
APP could be better.
APP could be better.
What problems is the product solving and how is that benefiting you?
single point for following-up.
Good tool
What do you like best about the product?
Good tool to follow up projects, information, track KPIs, share important information of the company
What do you dislike about the product?
That I would like to learn more about the tool in order to use it wisely, because I am not taking advantage of its full potential and it is something that bothers me.
What problems is the product solving and how is that benefiting you?
Currently I do not have a problem with Smartsheet
Easy to use, rewarding to master
What do you like best about the product?
At its basic level Smartsheet can increase your workflow and management to an efficiency that isn't achievable through other spreadsheet applications. At its advanced level we have implemented it to have automation, project tracking and intuitive data dashboards
What do you dislike about the product?
it would be great to link cell values, eg tag a person or a value, then have that value have its own data, like in airtable
What problems is the product solving and how is that benefiting you?
being able to have a calendar of items that also record specific data that we want to track on each item
Efficient and flexible tool for managing projects and teams
What do you like best about the product?
Smartsheet makes it incredibly easy to manage complex projects with multiple stakeholders. Its spreadsheet-like interface is familiar and intuitive, which helps with onboarding new users quickly. I especially appreciate the automation features—being able to set alerts, reminders, and approval workflows saves a lot of time. The dashboard and reporting tools also help provide real-time visibility into project progress and team performance.
What do you dislike about the product?
While Smartsheet is powerful, it can become expensive as your team grows and you need more advanced features. Some of the more complex automation and integration options require a steep learning curve or additional support. Also, formatting limitations in sheets and dashboards can make it difficult to fully customize the user interface to your needs.
What problems is the product solving and how is that benefiting you?
Smartsheet helps us solve the challenge of managing multiple projects across different departments with varying timelines and resource needs. Before using it, we struggled with version control, communication gaps, and siloed updates. Now, we have a centralized platform where teams can collaborate in real time, track progress with Gantt charts and dashboards, and automate repetitive tasks. This has significantly improved our productivity, reduced manual errors, and provided leadership with clearer visibility into project health and team workloads.
Efficient, Easy to Use Tool for Project Management
What do you like best about the product?
Smartsheet is a really easy to use project management tool. The interface is easy to navigate and it has been a seamless experience transitioning from other systems. It easily makes plans and the benefits of being able to share with stakeholders and work collaboratively on a live document has been useful.
Smartsheet also offers an array of templates as starter kits, which has proven useful when integrating all project management processes onto one system.
Smartsheet also offers an array of templates as starter kits, which has proven useful when integrating all project management processes onto one system.
What do you dislike about the product?
I'm not keen on the WorkSheet set up - I think it's slightly 'clunky'.
I would prefer if the dashboard has files/document view instead of recently opened documents.
Sometimes it is hard to navigate commands such as 'rename' when working in workspaces. I found it difficult to find these commands at first use.
I would prefer if the dashboard has files/document view instead of recently opened documents.
Sometimes it is hard to navigate commands such as 'rename' when working in workspaces. I found it difficult to find these commands at first use.
What problems is the product solving and how is that benefiting you?
Easy to collaborate with external users/collaborators. This is convenient as it is efficient, saves time on having to transfer documents across email and allows for real time view and edits.
Great project management tooll
What do you like best about the product?
I like how dynamic and user friendly it is. It is great to be able to create a Smartsheet in a simple grid view but then change it depending on the project or tasks. I like using the Card view for tasks and projects.
What do you dislike about the product?
Automations are limited, specifically when it comes to moving and/or copying data across different sheets. It would be ideal if the sheet just had an identifying key (column) instead of needing to have all the same types and number of columns.
What problems is the product solving and how is that benefiting you?
Smartsheet benefits me by having flexibility in the different views. I am able to manage my projects and display an overview of where everything is at. This helps me whenever someone asks about a particular project.
Easy to use
What do you like best about the product?
Pre-loaded templates are of great help and how the workspaces can be structured and shared. The IA is very usefull with formula creation.
What do you dislike about the product?
1. When there a child activity without a programmed date, the parent activity calculation does not take into account this. I would prefer if the parent activity also appears lacking a due date.
2. When asking for an update, specially to people that do not have a SS licence you need to send each activity individually. I would love if we could group in an single email update several activities and ask for an update.
3. When looking at a gantt shart in a report, the predecessors do not show
2. When asking for an update, specially to people that do not have a SS licence you need to send each activity individually. I would love if we could group in an single email update several activities and ask for an update.
3. When looking at a gantt shart in a report, the predecessors do not show
What problems is the product solving and how is that benefiting you?
I do not know which problemas SS is solving now
Great
What do you like best about the product?
It is helpful to share information with my team on a shared document. Love the collaboration with forms.
What do you dislike about the product?
I do not like that I can not add photos into a Smartsheet form. It can also be difficult to log into at times and find files.
What problems is the product solving and how is that benefiting you?
gathering request from other departments in my company and putting them all in one place.
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