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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Marcus D.

We use Smartsheet to track projects and installs of our systems

  • June 30, 2025
  • Review provided by G2

What do you like best about the product?
The ability to have dashboards for all projects, displaying general numbers and colors, helps us ensure projects are on task.
What do you dislike about the product?
Nothing that comes to mind. Smartsheet has what we need to perform our tasks.
What problems is the product solving and how is that benefiting you?
It helps us organize the different projects we are working on and the ability to provide back information to the teams letting them know what we are working on or what we have worked on.


    Packaging and Containers

Reliable and highly customizable.

  • June 30, 2025
  • Review provided by G2

What do you like best about the product?
The API feature allowing us to make a custom order portal which feeds into smartsheets.
What do you dislike about the product?
Multiple people working in a sheet can be hard, updates are not live like they can be on a google sheet or excel, where you can see other people's cursors.
What problems is the product solving and how is that benefiting you?
A custom order health monitoring system which uses the API to pull information about how many orders are currently pending by which sales person.


    Rachel K.

Basic Smartsheet User

  • June 30, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet has been an invaluable tool for the projects I’ve been working on. I appreciate the ability to set up automated reminders, attach documents directly to rows, and communicate with team members within the sheet itself. The automation features are especially helpful—once a rule is created, it runs on its own. For example, I’ve set up a rule to automatically highlight vacant spots on my sheet, making them easy to spot at a glance.

I also really like the parent/child row structure, which allows me to organize information hierarchically and collapse sections I don’t need to see. This keeps my sheets clean and focused without losing important details.

Smartsheet offers a wide range of features, and I’m excited to continue exploring everything it can do.
What do you dislike about the product?
One feature I wish Smartsheet had is the ability to use tabs like in Excel. Tabs are incredibly convenient when working on related components of a project that don’t necessarily need to live in the main sheet. Having the option to separate information while keeping it within the same document would make managing complex projects even easier.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping me solve the challenge of tracking multiple ongoing projects in an organized and efficient way. Being able to share sheets with collaborators, attach relevant documents directly to rows, create automated rules, and set reminders all in one place has streamlined my workflow. It reduces the need to chase down information across emails or other platforms and helps ensure that nothing falls through the cracks. These features make project management more transparent, collaborative, and manageable.


    Mark T.

Smartsheet is a Smart Choice

  • June 30, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet has honestly become one of my go-to tools for staying organized and keeping my marketing projects on track. What I love most is how flexible it is. I use it as a spreadsheet, a project tracker, and a collaboration tool all in one. I can easily assign tasks, set deadlines, and see the whole picture without bouncing between a dozen different tools. Plus, the automation features save me a ton of time on repetitive updates and follow-ups. SmartSheet is also utilized by our New Product Development, so it's super helpful to track cross-functional milestones throughout the company.
What do you dislike about the product?
I would love to see SmartSheet continue to advance in their visual asset management tools. Adding more collaboration for review of mock-ups would be super helpful. It's also a little tough to understand all the tools offered, especially for some of the non-technical members of the team. Finally, I would love for there to be true integration with HubSpot - that would truly be the meeting of our minds!
What problems is the product solving and how is that benefiting you?
Smartsheet helps us tackle a few major challenges that used to slow us down. First, it centralizes project management, which means we’re no longer juggling a mix of spreadsheets, emails, and scattered task lists. Everyone can see project timelines, owners, and progress in one place. Second, it streamlines workflow management. We’ve set up automations and approval flows that cut down on manual follow-ups and repetitive tasks, so our team can focus more on the work that actually moves the needle. Third, Smartsheet keeps our marketing calendars clear and coordinated, although this is something we need to learn more about to do a better job of it. We still have misalignment on campaign dates, content deadlines, and launch windows, but with Smartsheet, we know that this tool is built to help us. The fact that everything lives in a shared, real-time view that’s easy to update and track is the largest benefit. Finally, the product is solving our project collaboration needs. Smartsheet is a space where my designers, copywriters, leadership, and project leads can all comment, tag each other, and share files directly in the sheets, which has helped reduce back-and-forth and speed up project turnaround. Overall, Smartsheet gives us a more organized, transparent, and scalable way to manage complex work across teams.


    Emily C.

Smartsheet for project management

  • June 30, 2025
  • Review provided by G2

What do you like best about the product?
single source of truth, automated update reminders, form creation, collaboration cabailities
What do you dislike about the product?
dashboard creation isnt great, parent child relationships could be improved
What problems is the product solving and how is that benefiting you?
Providing project updates and a single source of truth


    Lindsey G.

Great tool for managing our month end close

  • June 30, 2025
  • Review provided by G2

What do you like best about the product?
When dates pass the email feature knowing that your date has passed and needs to be updated
What do you dislike about the product?
Shutting off notifications after the months are over
What problems is the product solving and how is that benefiting you?
We manage our month end close with this tool every month


    Irene C.

A useful Tool for Project and Work Management

  • June 28, 2025
  • Review provided by G2

What do you like best about the product?
Unlike traditional spreadsheets like google sheet and excel Smartsheet allows for dynamic collaboration between coworkers, outside partners and stakeholders. It's easy to use in therm of user f
it's easy and user-friendly to create forms and trackers. In the company I work we use Smartsheet to collet information from our partners, track daily and weekly task, as well as change and addition to the website we are designing. Used daily it really helps to track down what it's still need to be done. It's a 360 degree tool super easy to use, I highly recommend it. It's fast to implement new sheets on a daily basis, form catalogue important information to write down your to do list.
What do you dislike about the product?
As a graphic designer I wish I could edit more the visual while creating a form. Smartsheet only allows me to change the background picture and I would love to be able to change font, size and color to make the form as much close as possible to the brand identity of the project .
What problems is the product solving and how is that benefiting you?
Smartsheet solves the need to store different type of information and content, form the social media planning where you can add the images you want to show to collecting the information form different partners. It also helps to track down the workflow and really helps in the collaboration between the company and external workers.


    Daniel M.

Smartsheet is Intuitive and Well rounded

  • June 27, 2025
  • Review provided by G2

What do you like best about the product?
The multitude of different functions and ease.
What do you dislike about the product?
The system can be a bit convoluted and a bit confusing when integrating new feature into projects.
What problems is the product solving and how is that benefiting you?
Smartsheet is great at being a one stop solution for multiple issues facing the management of a project.


    Fund-Raising

SmartSheet Review

  • June 27, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about SmartSheet is the abililty to collaborate in real time with my coworkers. My favorite function is the 'proofing' function where a user can upload a document for approval and we can all provide our feedback in real time. This saves us going back and forth via email and ensures none of our edits get missed. Using this function we have caught many mistakes before the asset went out to our client. It also allows for us to collaborate and make our assets better by asking quesitons and making suggestions.
What do you dislike about the product?
The one thing I dislike about SmartSheet is the formatting/creating templates fucntion is not the most user friendly. I am not able to edit templates that I have already created, if I have an edit to a template, I would need to create a new one which just creates more work.
What problems is the product solving and how is that benefiting you?
SmartSheet allows us to collaborate on our marketing assets in real time with multiple users. This creates more efficient proofing, reduces the amount of revisions that get missed and opens a door for more comminication and enhancements to our projects. We also use this to manage the timeline of projects. SmartSheet ensures that everyone who is assigned to a task is notified, has all of their relevant details and keep on track with our deadlines. Any project or task that is assigned is added to SmartSheet, it is our source of truth to manage our projects.


    Architecture & Planning

Review Smartsheet with Users

  • June 27, 2025
  • Review provided by G2

What do you like best about the product?
- Track working progress.
- History function
What do you dislike about the product?
Multiple people cannot use the sheet at the same time like Excel or else it will mess up. I don't know who is in which box and if they hit save, I may loss my data
What problems is the product solving and how is that benefiting you?
we can keep track of work by the report and also, use the sheets for minutes and archiving.