Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Architecture & Planning

Review Smartsheet with Users

  • June 27, 2025
  • Review provided by G2

What do you like best about the product?
- Track working progress.
- History function
What do you dislike about the product?
Multiple people cannot use the sheet at the same time like Excel or else it will mess up. I don't know who is in which box and if they hit save, I may loss my data
What problems is the product solving and how is that benefiting you?
we can keep track of work by the report and also, use the sheets for minutes and archiving.


    John S.

Smartsheet is convenient for business that have remote associates and travellers

  • June 27, 2025
  • Review provided by G2

What do you like best about the product?
I think the best thing about Smartsheet is it's internet based so available on many devices and OS variants.
What do you dislike about the product?
I haven't found downsides at this point, at least for our purposes.
What problems is the product solving and how is that benefiting you?
We are using Smartsheet to keep our spread out Project team on track and on time using a variety of sheets and reports. Our customers have gotten used to calling us first for historical data rather than using their own records because we can get them data and update the status of projects quickly and accurately.


    Chelsea S.

Using Smartsheet In Unexpected Ways

  • June 27, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet workflows and automations have been a gamechanger. I have been using worksheets to manage inventory, projects, and records. It's a convenient way to store information and relay this information on a dashboard for easier readability to my team. Being able to see updates when changes are made gives a reassurance that I can track along with information as it changes, right from my email. We use this daily.
What do you dislike about the product?
While there aren't too many disadvantages, one thing that would be great is clipart on dashboards. This would make simple dashboards more appealing when there isn't a lot of information to present. It would be good to fill in empty spots.
What problems is the product solving and how is that benefiting you?
Smartsheet is solving my organization problems. Being able to see all the tasks that need done and then being able to delegate it with the use of workflows has made my job so much simpler.


    Medical Devices

Ease of use married with awesome flexibility

  • June 27, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet provides an amazing array of features for planning and managing complex projects and programs. As a veteran user of many other Project Management solutions, I have found Smartsheets to be the best bang for the buck and provides me what I need as an Executive Sponsor as well as what my Project Managers need to do their work.
What do you dislike about the product?
Understanding how to use the spreadsheet-like interface to get done what you need done takes some learning and patience up front. This does not work the same as traditional Project Management tools - it requires a combination of spreadsheet-type skills as well as Project Management skills.
What problems is the product solving and how is that benefiting you?
Keeping an eye on what is running on schedule and what is not. It allows me to focus on the critical path items, as long as it is set up properly up front.


    Logistics and Supply Chain

Satisfactory

  • June 27, 2025
  • Review provided by G2

What do you like best about the product?
Automations connected to outlook and mails that can be sent based on delays are very handy.
What do you dislike about the product?
I use it due to it's similarity to excel - I really miss some key features such as merging cells.
Smart sheet is handy in day to day activities but not so much in linking one sheet's activities to another.
What problems is the product solving and how is that benefiting you?
It solves the daily tracking problem. I am able to highlight all project tasks and their SPOC with deadlines. Reminders are automated for each task - which is helpful.


    Higher Education

Simple to Use for many purposes

  • June 26, 2025
  • Review provided by G2

What do you like best about the product?
I love the filters, both in a team and individual, they really help me to par down what I really need to be looking at.
What do you dislike about the product?
I wish smartsheet had tabs like an excel file would. That would help combine similar projects that have the same sheet layout, but different inputs.
What problems is the product solving and how is that benefiting you?
It's helping with large projects that require multiple people to contribute, as well as projecting time requirements and comparing those to actual time. We also use it for tracking individual tasks that are smaller and take less time, but we get many of. Using the form input feature, users can submit requests and we have one sheet where we track and work on the tasks.


    Ferry S.

Powerhouse Speadsheet

  • June 26, 2025
  • Review provided by G2

What do you like best about the product?
It really makes a difference in versatility and customizability, making it an incredibly powerful tool for project management and work collaboration.
What do you dislike about the product?
It sometimes comes with a steep learning curve but that's just a matter of time to get used to it.
What problems is the product solving and how is that benefiting you?
The overall Project overview with all its subtasks, dependencies that are related, including the KPIs we want to track.


    Electrical/Electronic Manufacturing

So far everything goes smoothly

  • June 26, 2025
  • Review provided by G2

What do you like best about the product?
I like the spreadsheet type of organisation.
What do you dislike about the product?
I don't really like the Mac OS app. I would like to use a native app on my laptop.
What problems is the product solving and how is that benefiting you?
I like assigning tasks and overviewing progress based on deadlines and comments/feedback from other users. Helps to keep everything nicely organised and on track.


    Pharmaceuticals

Smartsheet application review

  • June 26, 2025
  • Review provided by G2

What do you like best about the product?
That the are multiple way to display information and ways to draw data from multiple sheets into one area. It's easy to provide people with access to areas I want them to have access and yet restrict what they can change and where.
What do you dislike about the product?
Formulas can be difficult to set up, definitely not as easy as with Excel. I also with I could change the colours inside the box.
What problems is the product solving and how is that benefiting you?
Allows me to connect people in one area in a living document - rather then sending documents across to each other via email. People can add and edit at their own time on tasks and it's visible to everyone to see the progress.


    Research

Easy to use but sometimes a bit clunky

  • June 26, 2025
  • Review provided by G2

What do you like best about the product?
I've found Smartsheet to be a very user-friendly platform that's great for managing projects and workflows. One of the features I appreciate most is how easy it is to get started—even without a technical background. The interface is intuitive and feels familiar, especially if you're used to spreadsheets.

What really stands out for me is the ability to create forms. They're simple to set up and make it easy to collect information from team members or external users. The responses feed directly into your sheets, which helps streamline processes and keeps everything organized in one place. Overall, Smartsheet has been a great tool for increasing efficiency and collaboration.
What do you dislike about the product?
While I really appreciate how easy Smartsheet is to use and the helpful form feature, there are a few areas that could be improved. One issue I’ve noticed is that creating connections between sheets can sometimes be slow or a bit clunky. It also takes a little while for data to update across linked sheets, which can be frustrating when working in real time.

Another drawback is that some files or sheets can take a while to load, especially when they contain a lot of data or attachments. It’s not a constant issue, but the occasional lag does interrupt the workflow.
What problems is the product solving and how is that benefiting you?
I'm not requesting any solutions as of yet.