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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Construction

Good Product for Organizing Data

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet is a powerful tool for managing projects and data, especially when it comes to reporting. I like it for its ability to create complex, customizable reports that pull information from multiple sheets and present it in a clear, actionable way. It makes tracking progress, consolidating data, and sharing updates with stakeholders much easier and more efficient.
What do you dislike about the product?
The primary disadvantage of Smartsheet is that building formulas can be challenging and feels less intuitive compared to other platforms.
What problems is the product solving and how is that benefiting you?
I appreciate the ability to create detailed checklists, as well as the option to build an entire portal. This combination makes the experience both flexible and powerful for organizing my work.


    Pharmaceuticals

I enjoy using smartsheet

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
I love the simplicity of it compared to MS project - smartsheet is far easier to use and understand as a part time project manager.
What do you dislike about the product?
I don't like that my password and login is not saved, and that the system kicks me out all the time if I am not using it. The login process is too long on my system - I have to enter my email (and the field doesn't save so I have to type it in each time), wait for an email to be sent to me with a code, and then enter the code.

I also don't like that when I import excel sheets containing formulas, the formulas don't come across despite me asking the system to import the formulas. I also don't like that in the same exercise I then have to go in and re-designate a date column as a date column from a text column - why can't smartsheet see that this is a date column.
What problems is the product solving and how is that benefiting you?
It is helping us track timelines between us and our vendors


    Hospital & Health Care

It has many great features and I am glad to have those. However, they are not always intuitive.

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
It makes information feel organized and accessible.
What do you dislike about the product?
It gets overwhelming to keep track of the sheets, workspaces, dashboards and so on. Then on top of it, to have to share access to people for each of these, it just feels too complicated at times.
What problems is the product solving and how is that benefiting you?
It allows information about a particular topic or project to be consolidated into one space. This makes it easier to find the related items.


    Manuel S.

Orginize

  • September 24, 2025
  • Review provided by G2

What do you like best about the product?
You can link sheets together and save data efficiently. Once you have set up the system, it becomes intuitive and easy to navigate. I appreciate that it allows you to chart out every aspect of a job and create a timeline for it.
What do you dislike about the product?
I dislike that when you link sheets it takes a minute to update.
What problems is the product solving and how is that benefiting you?
I appreciate the communication and data storage features. I like that you can leave notes without having to send emails, and that all the project information can be stored in one place.


    Will G.

Smartsheet has been helpful in collaborating with others in one spreadsheet

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
I like the ability to be able to attach files and have conversations with other people in the sheet
What do you dislike about the product?
I don't like that there are no key shortcuts and the ribbon is very confusing. Takes a long time to format the sheet.
What problems is the product solving and how is that benefiting you?
It allows me to track diligence requests with a client and the client is able to respond and upload files to fulfill the different requests


    J D.

Good project tracker that is highly customisable

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
It links together with externa; documents well.
What do you dislike about the product?
It's slightly clunky and i prefer a more intuitive/basic UI, with buttons and icons rather than spreadsheets.
What problems is the product solving and how is that benefiting you?
Having all the information to hand. It allows me to know what tasks are outstanding.


    Biotechnology

really good and effcient tool

  • September 22, 2025
  • Review provided by G2

What do you like best about the product?
timeline view and grid view for differnet stakeholders depending on the project review
What do you dislike about the product?
not app based, only browser based. can be frinedlier in terms of filters
What problems is the product solving and how is that benefiting you?
project tracking


    Miguel G.

Sharesheet for Academic Research

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet offers an adaptable platform that supports the complex organizational needs of academic research. Its spreadsheet-like interface makes it easy to learn while offering advanced project management features such as Gantt charts, automated workflows, and task dependencies. For research teams, Smartsheet provides a centralized space to track milestones, manage data collection timelines, coordinate manuscript preparation, and monitor grant deadlines. Collaboration is a particular strength—multiple users can edit in real time, add comments, and attach files, ensuring that data, notes, and updates are accessible to the entire team. Integrations with tools like Google Workspace, Microsoft Office, and cloud storage services also streamline communication and document sharing. For academic researchers juggling multiple projects, collaborators, and deadlines, Smartsheet helps transform unstructured work into clear, trackable progress. It reduces reliance on scattered spreadsheets and email threads, ultimately improving accountability and efficiency.
What do you dislike about the product?
While Smartsheet is a powerful tool for organizing research projects, there are some drawbacks for academic use. The cost of a subscription can be a barrier compared to free alternatives, and setting up advanced features comes with a learning curve that may feel excessive for smaller teams. Smartsheet is also not designed for data-heavy tasks like statistical analysis or reproducible workflows, meaning other tools are still required for core research activities. Its reliance on internet access can be limiting, and collaboration with external partners may be inconvenient if they need accounts or licenses. Finally, version control is less robust than platforms like GitHub or Overleaf, which can be frustrating when managing manuscripts or code.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me organize complex research projects in one place, making it easier to track deadlines, coordinate with collaborators, and keep everything moving forward efficiently.


    Jason L.

It's a powerful tool with a lot of possibility, but it can be challenging to learn it all.

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet is incredibly versatile with many different ways to create schedules, visualize tasks, and build very specific calendars.
What do you dislike about the product?
The UI is not entirely intuitive sometimes and the overwhelming amount of options can create friction for users starting out.
What problems is the product solving and how is that benefiting you?
Smartsheet assists heavily with scheduling and assigning tasks for people on specific days. It also allows us to track when training or certifications are due and visualizes it neatly for anyone to identify gaps.


    Construction

I like the idea of smart sheet and believe it can do many things that people are unaware of.

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
The ability to create your own workflows.
What do you dislike about the product?
How the main cell cannot be edited. How you cannot merge rows and columns together.
What problems is the product solving and how is that benefiting you?
Collaborative approach to projects.