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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Sowmya S.

Streamlined Project Management with Room for Improvement

  • November 12, 2025
  • Review provided by G2

What do you like best about the product?
I find Smartsheet instrumental for tracking project tasks because it consolidates all our tasks with their respective dates, allowing us to monitor critical deadlines effectively. The dashboard provided by Smartsheet is particularly beneficial as it highlights overdue tasks and provides a visual status of the project, indicating whether it is on track with green, red, or yellow indicators. This feature helps me in tracking the deadlines of crucial deliverables and ensuring that the project deadlines are met. Additionally, the initial setup of Smartsheet was straightforward and easy, which made the transition smooth and efficient. Coming from using traditional Excel, Smartsheet offers a more intuitive and organized platform, making project management significantly more manageable.
What do you dislike about the product?
I find that Smartsheet could benefit from more automation. Additionally, there should be better support for multiple users to work on the same sheet simultaneously without data overlap.
What problems is the product solving and how is that benefiting you?
I use Smartsheet to centralize project tasks, track deadlines, and monitor critical deliverables, which helps prevent overdue tasks and ensures timely project completion.


    Karan V.

Simple UI Makes Tracking Hours Easy, Some Improvements Needed

  • November 12, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate Smartsheet for its ease of use and simple user interface, which makes it straightforward to log my billable hours for client projects and internal tasks. It helps me calculate exact billable hours efficiently, ensuring accurate billing to clients. Additionally, I value the multi-level approval process feature within Smartsheet, which adds a layer of flexibility and customization to my workflow.
What do you dislike about the product?
I find that Smartsheet should improve on distinguishing between billable and non-billable hours. Currently, all activities are not clearly separated, which could streamline my billing processes if they appeared distinctly. Additionally, the initial setup of Smartsheet presented a bit of a learning curve, which made it slightly challenging to get started smoothly.
What problems is the product solving and how is that benefiting you?
I use Smartsheet to calculate exact billable hours for clients, benefiting from its ease of use and simple UI. However, I wish it could display billable and non-billable hours separately.


    Vinay N.

Great for Gantt Charts, Not the Most Intuitive

  • November 12, 2025
  • Review provided by G2

What do you like best about the product?
I find Smartsheet's ease of creating Gantt charts particularly beneficial. This feature greatly facilitates my ability to manage and visualize project timelines, which is crucial when I am presenting information to internal teams. The capability to easily mark dependencies and create these links within Gantt charts is invaluable to me, especially for managing small, disparate projects. Additionally, the initial setup of Smartsheet was a breeze, with no setup required, allowing us to get started without any hassle.
What do you dislike about the product?
I find Smartsheet to be not the most intuitive software which makes it harder to get everyone on my team to use it. Specifically, creating dependencies, using shortcuts for indents, and mapping baseline dates to indicate original plans are not easy tasks within the software.
What problems is the product solving and how is that benefiting you?
I use Smartsheet for project management; it simplifies creating Gantt charts and tracking dependencies, keeping my team informed and aligned.


    Logistics and Supply Chain

Built-In Automation and Attachments Make Work Effortless

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
the ability to have attachments built in and automate actions instead of relying on macro's in Excel which not everyone knows how to do
What do you dislike about the product?
loading time takes a while since it's all webbased. be nicer with a desktop application
What problems is the product solving and how is that benefiting you?
Tracking actions on a project for an entire team. Smart sheet provides better integration and updates for the team


    ger c.

Efficient Workflow Management for Multi-Team Projects

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
how efficient it makes the workflow when factoring many different contractors and teams, creating a more streamlined and ease of use app that adds value to our competitiveness
What do you dislike about the product?
having to sign into your account all the time
What problems is the product solving and how is that benefiting you?
makes the workflow more efficient and frees up my time to focus on other aspects of my job creating a better overall work experience


    Consumer Services

Effortless to Use and Understand

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
This software is straightforward to use and simple to understand, making it accessible even for those who are new to it.
What do you dislike about the product?
The website has a rather outdated design; it would be much better if it featured a more modern look.
What problems is the product solving and how is that benefiting you?
I use it primarily for scheduling and posting on social media, as well as for translations. Another feature I appreciate is the well-maintained log, which provides a clear record of who accessed the sheet, when they did so, and how it was used.


    Consulting

Excellent Value with Powerful Features

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
Great functions for the price - comparing to alternatives
What do you dislike about the product?
Doesn't sync live (like excel online for example)
What problems is the product solving and how is that benefiting you?
Smartsheets was working on a new "version" for viewing tasks and I liked it, but had heavy stability problems. Mainly the Board view (cards)


    Computer Software

Effortless Project Management and Team Collaboration

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
It’s simply more effective for managing multiple projects in one place, allowing you to automate workflows and generate reports directly from the same sheet. This makes it easy to quickly update data and produce reports efficiently. Additionally, it can be shared with the entire team, enabling several people to collaborate on a single project at the same time.
What do you dislike about the product?
For a particular Smartsheet, it's frustrating that we can't have multiple sheets within it. Every time we need a new sheet, we have to create an entirely new Smartsheet, which can be quite annoying at times.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me keep everything organized and on track. It’s great for managing projects, tracking progress, and making sure everyone’s aligned without endless emails or meetings. It saves a lot of time, reduces confusion, and makes collaboration smoother since everything’s updated in real time.


    Media Production

Effortlessly Organizes All Your Information in One Place

  • November 05, 2025
  • Review provided by G2

What do you like best about the product?
I find smart sheet to be helpful with collating a large amount of information into one large space so it's easy to find.
What do you dislike about the product?
I don't dislike anything about smart sheets I think it holds a specific purpose and does it well.
What problems is the product solving and how is that benefiting you?
Organising everyone with which assets have been made and where they need to be sent to and keeping track of all this in one space.


    Higher Education

Sharing Capabilities Make Collaboration Easy

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
the sharing capabilities and centralised place to hold information
What do you dislike about the product?
the navigation across multiple sheets and teams can be quite cumbersome
What problems is the product solving and how is that benefiting you?
project and portfolio management across multiple strands of work and teams