Smartsheet
SmartsheetExternal reviews
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Useful and practical
What do you like best about the product?
The fact that it is so easy to use and attach files that are related to a project, make it very user friendly.
What do you dislike about the product?
I have no complaints so far, however, as I continue to use it and diversify the applications of my reasons for using it, I may come up with issues or suggestions of what I would like to see.
What problems is the product solving and how is that benefiting you?
We are using Smartsheet to keep ourselves organized with new product launches and all that is entailed in order to complete the launches.
Definite learning curve from Excel, but worth the effort in the end
What do you like best about the product?
Smartsheet is a great way to collaborate across teams. As a global company, Smartsheet makes it easy to update teams on progress, consolidate conversations, and share documents. I mainly use Smartsheet as a tool to track progress with creative assets and there are many functions embedded that make it easy to update all teams, including easy-to-create dropdowns, easy commenting capabilities, and simple ways to switch views to best accommodate your style of work.
What do you dislike about the product?
As an avid Microsoft Excel user, there is a definite learning curve transitioning to Smartsheet. It takes awhile to switch the frame of mind from "I have to input everything exactly" to having the product be more user-friendly.
There are a few features that I wish were more user-friendly on the web-based version of Smartsheet including a more functional zoom feature and easier filtering capabilities. The inability to zoom besides using a CTRL + or - on your browser is a frustrating feature. Additionally, it would be a lot more user-friendly if filtering functioned more like MS Excel.
There are a few features that I wish were more user-friendly on the web-based version of Smartsheet including a more functional zoom feature and easier filtering capabilities. The inability to zoom besides using a CTRL + or - on your browser is a frustrating feature. Additionally, it would be a lot more user-friendly if filtering functioned more like MS Excel.
What problems is the product solving and how is that benefiting you?
Smartsheet is making it easy to collaborate and send updates on progress for projects. It makes it clear to those who are working on the project what the status is of the different areas and what is expected of them.
Useful but not user friendly
What do you like best about the product?
I like the filter features and data report features. The sharing capabilities are very helpful for a large team to work together at once.
What do you dislike about the product?
Navigation is difficult for first-time users and it does not mirror Microsoft Excel so anyone transitioning over may find it difficult. There is also not a copy/paste option to take lines from one Smart Sheet to another which would make mirroring data more convenient than the existing use of the vLookup.
What problems is the product solving and how is that benefiting you?
The Smart Sheets have eliminated multiple excel spreadsheets taking up data storage. The Smart Sheets have also created a central location for all files, instead of having multiple file folders in multiple drives. This makes it very easy to share and grant user access.
Smartsheet is an excellent tool for sharing spreadsheets and other information.
What do you like best about the product?
Smartsheet allows multiple users to access and edit information simultaneously.
What do you dislike about the product?
Smartsheet requires a lot of training, even for experienced Excel users. I'm not sure why the columns can't be lettered like Excel. It makes creating formulas more confusing than it needs to be.
What problems is the product solving and how is that benefiting you?
The Dynamic View function allows me to choose specific information for each local manager to see. For payroll purposes, it keeps regional salary numbers private.
Great tool, but with room for improvement
What do you like best about the product?
Smartsheet is a versatile project and work management platform that combines the ease of a spreadsheet with the power of modern collaboration tools. What really sets it apart is its flexibility—whether you’re managing a simple to-do list or coordinating a complex project portfolio, Smartsheet can be tailored to fit your team’s needs.
Its spreadsheet-like grid makes it especially easy for Excel users to get up and running quickly, while features like Gantt charts, card views, and calendar views offer different ways to visualize and manage your work.
Collaboration is another area where Smartsheet shines. You can tag teammates, set reminders, and control who can see or edit your sheets, creating a shared space that keeps everyone on the same page. Plus, it integrates smoothly with tools like Google Workspace, Microsoft Teams, and Slack, so you don’t have to change the way you already work to stay productive.
The platform’s automation features are also a big plus. You can build workflows that trigger actions—like sending alerts or updating task statuses—without writing a single line of code. These automations help reduce manual work and keep your processes running smoothly.
Its spreadsheet-like grid makes it especially easy for Excel users to get up and running quickly, while features like Gantt charts, card views, and calendar views offer different ways to visualize and manage your work.
Collaboration is another area where Smartsheet shines. You can tag teammates, set reminders, and control who can see or edit your sheets, creating a shared space that keeps everyone on the same page. Plus, it integrates smoothly with tools like Google Workspace, Microsoft Teams, and Slack, so you don’t have to change the way you already work to stay productive.
The platform’s automation features are also a big plus. You can build workflows that trigger actions—like sending alerts or updating task statuses—without writing a single line of code. These automations help reduce manual work and keep your processes running smoothly.
What do you dislike about the product?
Testing & Debugging: There’s no sandbox or testing environment for automations. Structural changes to sheets can unintentionally break workflows, and there’s currently no way to preview or simulate those impacts.
No backup available: Smartsheet does not provide a recovery point for sheets, even in the paid plan.
No IA integration: I believe we could have some IA companion to help us with data analysis and formula creation.
No backup available: Smartsheet does not provide a recovery point for sheets, even in the paid plan.
No IA integration: I believe we could have some IA companion to help us with data analysis and formula creation.
What problems is the product solving and how is that benefiting you?
Smartsheet helps us to track our tasks and to share the hand-off emails to our suppliers by just changing the status on a cell. Smartsheet automations are brilliant and help me to save lots of time each day.
SO User Friendly
What do you like best about the product?
I love how user-friendly Smartsheet is. It's so easy to manipulate and customize for specific and unique needs.
What do you dislike about the product?
Sometimes can be wonky / not update when I'm trying to update things
What problems is the product solving and how is that benefiting you?
Smartsheet is helpful in solving periods of high volume, so i am able to put together timelines / assign to team members and see what their workload is looking like.
Smartsheet for CWM
What do you like best about the product?
It can handle a wide variety of use cases with ease ranging from simple to complex ones.
And similarly across all the teams as well.
And similarly across all the teams as well.
What do you dislike about the product?
The number of add-ons might at time get a bit overwhelming.
What problems is the product solving and how is that benefiting you?
It helps in removing the silos between different teams and serves as a central platform for the task/projects.
Good Experience, so far!
What do you like best about the product?
The possibility to do updates as a team live.
What do you dislike about the product?
Just that sometimes things get missed from my home view, like favourites.
What problems is the product solving and how is that benefiting you?
Has been really helpful on update projects we are working as a team.
is very effective and and perfect for the planning of multiple jobs
What do you like best about the product?
its clear and simple format and display of timelines that can easily be shared with other team members
What do you dislike about the product?
That you are not able to use different colours for different projects or parts of the timelne
What problems is the product solving and how is that benefiting you?
For our industry - The fit-out and interior design of office spaces - it is helping everyone within our team collaborate and understand what work/projects are going on or tasks needing to be completed - it has massively improved our organisastion skills and ability to plan for the future
Smartsheet
What do you like best about the product?
Brilliant job scheduling software, helpful for all my staff, access anywhere and on the go!
What do you dislike about the product?
Not much really, does everything I require for my business.
What problems is the product solving and how is that benefiting you?
Job scheduling for all staff while on site and away from the office
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