Smartsheet
SmartsheetExternal reviews
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The "Smart Sheet"
What do you like best about the product?
It is very easy to collaborate with other users in real time using this. Notifications can be sent to everyone on the "shared" list when changes have been made. It's pretty easy to use although I'm sure there a lot more things it can do that I don't know about.
What do you dislike about the product?
There are times I wish a sheet could include more than one, like excel you can have more than one tab in the workbook. I haven't figured out how to do that, if it is possible.
What problems is the product solving and how is that benefiting you?
It allows multiple people access to each sheet at the same time and notifies those it is shared with when changes are made.
Great for data syncing
What do you like best about the product?
I use smartsheets in collaboration with skypad. it's helpful to not have to send files back and forth and the data is automatically sent to skypad for upload when we update the smartsheets
What do you dislike about the product?
sometimes there are delays with the auto processing and updates arent reflected as quickly as we need them
What problems is the product solving and how is that benefiting you?
Resolves issues with human delays answering emails and files needing to be manually uploaded. instead, smartsheet is used to automatically send updates. this cuts out time with waiting for email responses and manual upload.
cooperative tool, multisite company
What do you like best about the product?
the possibility to address update requests to multiple users, each for her/his own data
+ the handy reporting features starting from the base dataset
+ the handy reporting features starting from the base dataset
What do you dislike about the product?
the "folder" browsing experience could be improved, finding the dash or report you're looking isn't always immediate
What problems is the product solving and how is that benefiting you?
update the status of complex project keeping tracks of a large quantity of tasks from different users, allowing them to directly update their logs. these eases the advancement monitoring
Solid and intuitive
What do you like best about the product?
It has the options you would expect and doesn't make things more complicated than it has to be. Clearly some thought has been put into collaborative design for remote workers and reviewing work together. Easy to share sheets between colleagues and keep track on previous tasks
What do you dislike about the product?
Nothing too significant. Maybe the auto save function could be enabled quicker? Once or twice I've clicked out of a page and it didn't save things, but that's also my fault for not checking that I had saved.
What problems is the product solving and how is that benefiting you?
Keeping all tasks in one place with updates of how it's going, keeping a log of previous projects and keeping teammates updated on where those projects are at
working with smartsheet has simplified the way to track progress on projects cross-region
What do you like best about the product?
I like the fact that I can directly reach out to co-workers via smartsheet, can invite people to use it and gather needed information instead of communicating everything via e-mail
What do you dislike about the product?
I don't like that it is easy to accidentally overwrite data - it is hard to track and recognize when it happens - this should be improved
What problems is the product solving and how is that benefiting you?
it enables to cross-collaborate globally to keep track on projects
Smartsheet – flexible and powerful project tool
What do you like best about the product?
I’ve been using Smartsheet for over a year now, and honestly, it’s one of the most flexible project management tools out there. I really like how it combines the feel of a spreadsheet with powerful features for task tracking, timelines, and team collaboration.
It’s super helpful for teamwork – with Gantt charts, Kanban boards, and calendar views, everyone on the team can pick the setup that works best for them. The automations (like reminders, approvals, and notifications) save a ton of time and help things run smoothly.
Another big plus is how well it integrates with other tools like Teams, Slack, Google Drive, and Jira. It makes cross-team communication much easier.
It’s super helpful for teamwork – with Gantt charts, Kanban boards, and calendar views, everyone on the team can pick the setup that works best for them. The automations (like reminders, approvals, and notifications) save a ton of time and help things run smoothly.
Another big plus is how well it integrates with other tools like Teams, Slack, Google Drive, and Jira. It makes cross-team communication much easier.
What do you dislike about the product?
It might feel a bit overwhelming at first, but after a few days, it really starts to click.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me keep projects organized, track progress easily, and collaborate with my team in real time. Thanks to automations and integrations, I save time on manual tasks and communication is much smoother across teams.
Simple and efficient products that keeps us on track!
What do you like best about the product?
The spreadsheet format that makes it easy to view all tasks.
What do you dislike about the product?
We have multiple sheets with the same tasks on them all, it would be nice if there was a centralized location where you could make one edit/update to the task that is then reflected on all sheets that contain that task.
What problems is the product solving and how is that benefiting you?
Multiple users from several departments are able to collaborate together and keep our projects on track.
Good experience as owner of sheets
What do you like best about the product?
It has been good with useful updates as of late. I like the flexibility and easy automation features
What do you dislike about the product?
There are still features that would be helpful to have but it seems to take long time to get them through and implemented. For example ability to sort in board view mode
What problems is the product solving and how is that benefiting you?
Provides visibility to all stakeholders in an easy to understand manner
An essential collaboration and management tool
What do you like best about the product?
It is user friendly, with an easy to navigate interface.
Integrates with multiple programs effortlessly such as emails and storing documents.
Allows great reporting and tracking options for many different uses.
We use it every day over a number of areas in the business from Customer Support to Management, to help deliver on critical projects and record customer information.
Any member of the team can use it is easy to implement in various departments.
It saves time through automated emails and reminders.
Easy and comprehensive Help menu to help use the product.
A must have!
Integrates with multiple programs effortlessly such as emails and storing documents.
Allows great reporting and tracking options for many different uses.
We use it every day over a number of areas in the business from Customer Support to Management, to help deliver on critical projects and record customer information.
Any member of the team can use it is easy to implement in various departments.
It saves time through automated emails and reminders.
Easy and comprehensive Help menu to help use the product.
A must have!
What do you dislike about the product?
The conversation function could be a little better with notifications to ensure nothing is missed as this is a useful feature.
What problems is the product solving and how is that benefiting you?
Helps in processing queries and managing projects and helps for collating information, managing projects and who is responsible at each stage etc
Very useful tool to manage my projects
What do you like best about the product?
Very user friendly, it is easy to use it.
What do you dislike about the product?
Sometimes I lose my updates because I forget to click the save button. I had a power outage last month, which meant that I lost all the work I had done in Smartsheet because the system didn't automatically save the latest updates.
What problems is the product solving and how is that benefiting you?
It's great that Smartsheet automatically sends reports to our partners. This is very useful as it means we don't need to create and send those reports manually every week. It saves us a lot of time!
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