Smartsheet
SmartsheetExternal reviews
10,017 reviews
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Secure and User-Friendly Document Management
What do you like best about the product?
I have been using Smartsheet for three years and it has become a great standard tool within my company. I really appreciate its ease of use; despite the initial complexity when setting up, it only took me two hours to get comfortable with it. Smartsheet's versatility in creating different types of sheets and combining them is incredibly useful for organizing templates, lists, and reviewing the status of processes in my organization. I particularly value how secure Smartsheet is when sharing documents or sheets with others, which gives me peace of mind when collaborating. Overall, I like Smartsheet so much that I wouldn't change anything about it and would rate my likelihood to recommend it as a nine out of ten.
What do you dislike about the product?
Smartsheet was initially a bit complicated to set up, typical of most new tools. However, it became manageable after two hours of learning.
What problems is the product solving and how is that benefiting you?
I use Smartsheet to create templates, organize lists, and track process statuses, enhancing organization and efficiency within my company. It combines sheets effectively and ensures easy, secure document sharing.
Great for Project Tracking, But Filters Need Improvement
What do you like best about the product?
Smart sheets are good and really help track the project and ownership.
What do you dislike about the product?
I believe it really depends on how you use it. When you have two different logs in a single file, the sheets can become too long and difficult to manage. Also, applying filters is not as straightforward as it is in Excel.
What problems is the product solving and how is that benefiting you?
Its helpful to have clearer tracking of who approved each item, along with a more robust trace system.
Intuitive browser application with an Excel feel
What do you like best about the product?
The application is fully usable in the browser and thus accessible from anywhere. Multiple people can work on it simultaneously. The operation is simple and understandable, and the program's functionality is reminiscent of Excel.
What do you dislike about the product?
Some display filters can only be set with an appropriate license.
What problems is the product solving and how is that benefiting you?
With this solution, I can centrally manage tasks, assign them specifically to employees, receive reminders, and effectively track progress. This facilitates organization and ensures that nothing is overlooked.
Easy Project Management and Collaboration, But Beware of Occasional Glitches
What do you like best about the product?
It is an easy tool for all Project Management needs and I personally find it easier to navigate than Microsoft Excel. The 'Share' function makes it very simple to share sheets with peers for live collaboration.
What do you dislike about the product?
Sometimes when multiple people are working within the sheet and saving, work can glitch ad move about the sheet without realising causing errors. It's very rare but has happened to a few of us in the team. Also I am not keen on how easy it is to move lines in a sheet under a hierarchy tab, then without realising it can lose all of the lines underneath.
What problems is the product solving and how is that benefiting you?
The ability to collaborate on governance documents and project plans.
High level dashboards
Personal and shared workspaces
Automated messaging and responses, alerts
High level dashboards
Personal and shared workspaces
Automated messaging and responses, alerts
Streamlined Scheduling, Instantly Effective
What do you like best about the product?
I love how Smartsheet allows us to bring scheduling in-house, enabling immediate updates and revisions without the need to wait weeks as we did with our previous outside scheduler using P6. The transition from P6 was not overly difficult, and the ability to make on-the-fly changes significantly enhances our workflow efficiency. I appreciate that it enables real-time updates, allowing field personnel to update daily and helping us address procurement needs accurately. This capacity to view and update project statuses in real-time drastically improves our ability to track project schedules, manage lead times effectively, and overall satisfy our project management requirements. Additionally, I find its simplicity and affordable pricing to be a major factor in its appeal and utility, contributing to why I would choose it again. The help feature in Smartsheet is also vital in facilitating ease of use, further enhancing the overall experience.
What do you dislike about the product?
none
What problems is the product solving and how is that benefiting you?
I use Smartsheet to update schedules in real-time, allowing field personnel to update daily and manage procurement needs, replacing reliance on a third party. It helps in tracking the project schedule and makes necessary revisions instantly.
Flexibility and Visibility Boost with Smartsheet
What do you like best about the product?
I have been using Smartsheet for approximately twelve months, primarily for product, project, and portfolio management. What stands out most about Smartsheet is its flexibility and ease of use, which was a pivotal factor in its selection over other vendors. The product allows me to quickly and easily build reports and dashboards from data, which is incredibly useful. Furthermore, the ability to connect through automations and blueprinting to establish a system without needing any coding knowledge is invaluable. I also find the engagement from the Smartsheet team, including the sales team and customer success team, particularly commendable. Scott Enver, who worked with us to develop our solution, provided excellent support. Their involvement in the consultancy process was brilliant, and the end product that we created together is fantastic. The solutions developed in Smartsheet have allowed us to systemize our project and portfolio management, providing us with full visibility on where our portfolio programs are at—a significant improvement from our previous capabilities. This systemization brought a step change in our capability, garnering positive feedback from our leadership team, particularly regarding the dashboard experience and its future potential.
What do you dislike about the product?
I find the use of the control center in Smartsheet to be somewhat rigid. It lacks flexibility, especially when it comes to making global changes across templates in our projects. Although some capability exists, I feel that it could be enhanced significantly to allow for easier and more widespread modifications. This would improve the overall experience, as Smartsheet offers a lot of flexibility on an individual basis, but not as much when attempting to apply changes globally throughout a designed solution.
What problems is the product solving and how is that benefiting you?
Smartsheet has provided our team with systemized project and portfolio management, enhancing our capability with full visibility on portfolio progress. This has led to positive feedback from leadership and improved dashboard experiences.
SmartSheet Usage
What do you like best about the product?
Coworking with vendors and external people easily
What do you dislike about the product?
Not easy to implement with other systems
What problems is the product solving and how is that benefiting you?
It is helping us for the projection management and al the related works with the organization and also different vendors
Intuitive and Flexible—Smartsheet Makes Team Workflow Effortless
What do you like best about the product?
I myself am not a full user of Smartsheet, I am the IT Technician and only do user management (permissions, licenses, etc..). But from all feedback I've heard from my colleagues, it's a great tool that let's you easily keep track of tasks, pending orders.. you name the use you want to give this tool.
Also from what I hear, it's quite easy to use and also intuitive. It gives a few liberties that similar tools don't offer ;). Our team uses it everyday for their workflow with minimal assistance from me (IT GURU) because it just works.
Also from what I hear, it's quite easy to use and also intuitive. It gives a few liberties that similar tools don't offer ;). Our team uses it everyday for their workflow with minimal assistance from me (IT GURU) because it just works.
What do you dislike about the product?
So far I don't have anything bad to say about the tool. Like I said in the in the 'like' section, it just works.
What problems is the product solving and how is that benefiting you?
It's giving our users an easy way to keep track of purchasing orders, material tracking, non conformity requests management, among other things.
Review - Micropep - Head Of IT
What do you like best about the product?
The seamless integration of dashboards and reports makes it easy to visualize data across teams. Its simplicity and intuitive interface reduce the learning curve for users, and administrative controls are clear and efficient for managing permissions and automation.
What do you dislike about the product?
Limited integration with Microsoft 365 tools like Outlook and Teams makes it harder to fully align with our existing collaboration ecosystem. Enhanced native connectors or tighter synchronization with these tools would greatly improve workflow efficiency.
What problems is the product solving and how is that benefiting you?
Smartsheet helps centralize project tracking, automate routine workflows, and improve visibility across departments. As an IT admin, it reduces time spent managing manual updates and provides better oversight of user access, data governance, and reporting. This leads to more consistent collaboration and faster decision-making across teams.
Great for Collaboration and Support, But Not Always Intuitive
What do you like best about the product?
It is great to be able to work with a lot of people, and customer support is great when we need help. I use smartsheet every day and we have huge documents that are easy to understand.
What do you dislike about the product?
I think it is not always intuitive, sometimes I have to search how to do things in a document.
What problems is the product solving and how is that benefiting you?
Remembering a lot of details and sorting information in team.
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