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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Utilities

Overall is pretty user friendly, and has good notifications

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
It does a good job with notifications...
What do you dislike about the product?
Sometimes its difficult to send out notifications, especially when using the app.
What problems is the product solving and how is that benefiting you?
Keeping track of time off requests and other important issues.


    Construction

Convenience of Smartsheets

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
The automation feature of Smartsheets is very useful for reminding assigned personnel to respond to the issue/comment at hand. Typically you would have to send email to remind them, but the automation feature allows it to be seamless and at a set reminder duration. It is also a "live" file that can be easily shared across new users by adding them to the document.
What do you dislike about the product?
Nothing yet. It does seem overwhelming and complicated at first, but there are a lot of guides that walk through the functions.
What problems is the product solving and how is that benefiting you?
We use Smartsheet to track comments and action items that stem from meetings to be integrated into the project. You can easily set up an automation pathway that sends reminders to responsible personnel without having to email/call them. The construction industry is slow to adopt technology so productivity can be slow with the manual work involved. Smartsheet helps automate that process and makes documentation easier.


    Manufacturing

Very Usefull if you know how to use it

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
Easy to learn. Great for team collaborations.
What do you dislike about the product?
I would like to have more of the excel features incorporated in the software.
What problems is the product solving and how is that benefiting you?
Its helping me manage preventive maintenance tasks, and allowing my team to view progress


    Leisure, Travel & Tourism

Useful tool fgr managing projects and collaborating on initiatives

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
It is simple to use and doesnt require in depth training to get moving. This allows us to share sheets across multiple users easily and get the desired outcomes with having to reinforcement.
What do you dislike about the product?
I think it could improve it ability to produce roadmaps. Being able to export an nice visual and slot it in to a presentation would be super useful
What problems is the product solving and how is that benefiting you?
being about to share project information across mulitple microsoft tenancies


    namrata s.

One of the best tool

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
It has simplified difficult tasks. The ease to use and an option for multiple reminders as done wonders.
What do you dislike about the product?
Nothing which is major, few minor issues like CTRL D option missing.
What problems is the product solving and how is that benefiting you?
The option for multiple reminders to different group at one go.


    Kyla K.

My expericence has been challanging and rewarding all at once

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet helps keep me on top of my workload, making it easier not to forget what upcoming jobs need to be completed and ensuring I don't miss the time frames for our clients. It has also made it a lot easier to manage our vehicle fleet, ensuring our vehicles' maintenance stays up to date. I use Smartsheet daily and am always learning new things.
What do you dislike about the product?
The only real thing I have struggled with is customising the automation and formulas to make them do what I need them to.
What problems is the product solving and how is that benefiting you?
Having a wide range of options and reports to help avoid missing deadlines for out clients helps us avoid any issues with future work.


    Amanda W.

Opinions on Smartsheet

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
I find Smartsheet really helpful because it’s easy to use like a spreadsheet, but it also lets me manage projects and tasks better. I like that I can set up automatic reminders, track progress, and keep all updates, files, and comments in one place. It’s great for working with a team because everyone can see what’s going on.
What do you dislike about the product?
I don't like that free users are unable to use the filter option. I also wish there were some Excel features that I wish Smartsheet had.
What problems is the product solving and how is that benefiting you?
It's an easy way for everyone to see the status of a project.


    Ryan M.

My Review of Smartsheet

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
The ability to share & collaborate with colleauges
What do you dislike about the product?
The limitations of Excel-like capabilities
What problems is the product solving and how is that benefiting you?
Smartsheet creates one central platform for everyone to collaborate and the ID & timestamping is critical for accountability


    Dana T.

Very helpful for completing group tasks

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to communicate with others through comments, assigning tasks, and notifying via email.
What do you dislike about the product?
It requires a further subscription to add smart equations in cells, such as "if a=x, then b=y"
What problems is the product solving and how is that benefiting you?
It allows everyone on my team to communicate and have a clear tracking of that communication, task completion, and future tasks.


    Consulting

Smartsheet has been a great tool

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
The most helpful part of smartsheet for us has been the integration of an intake form to populate with events across our entire company. From there, we've been able to set up dashboards with different levels of visibility, saving us from having to pull reports as requested and share with leadership. I do not miss having to manually input event info from emails/another intake form outside of smartsheet. We also really like having this feed directly into our Kanban board, so we can see time commitments across the team. So much of the work we were doing previously is now automated, which is helpful considering we have lost some team members in the past year and are needing to work really lean.
What do you dislike about the product?
The biggest downside for me has been needing a developer to help us with some of our more complicated integrations. It would have been nice to have been able to handle some of that directly, without having to involve another colleague. That being said, a lot of these integrations were complicated, so it does make some sense that it would be beyond a regular users abilities.
What problems is the product solving and how is that benefiting you?
Time. There is never enough time for all the things, but by freeing up some administrative time on our team with Smartsheet, we're able to spend our time doing more brain-intensive tasks.