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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Chris M.

Great tool for project management

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet has a lot of functionality that is extremely helpful in tracking progress for milestones for a project. Those who are familiar with other scheduling software will find many similarities. The web-based platform is great for sharing with coworkers and supervisors, and there are plugins that increase the functionality even more for staying on track of due dates. There is a lot more functionality than what I'm currently using, and I'm looking forward to learning more about how we can better integrate this into our workflows.
What do you dislike about the product?
I wish it were easier to link or integrate different sheets into a single workspace. Our team has multiple projects at various stages. It would be great if we could more easily track them in separate sheets, but then pull that data into a central sheet for reporting. I imagine this is an existing feature, but we're not experienced enough with the program to figure it out.
What problems is the product solving and how is that benefiting you?
Smartsheet has become a critical tool for tracking the progress of our development pipeline. It helps us ensure that milestones are met and on time.


    Sean E.

Useful but clunky

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
I like the ease of project plan making, ticket board and Kanban board making. I like the ease of formula finding and help.
What do you dislike about the product?
Support contacts back at odd hours. Would prefer live chat option for support
What problems is the product solving and how is that benefiting you?
project planning, ticketing, change management. Ease of project tracking and work management through Smartsheet's.


    Hugo L.

Very useful Project Management tool on the cloud

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
We have been using Smartsheet as a project management tool on the cloud, but also to keep track of expiring contracts, inventory management, and QC applications.

It is really easy to use and create web-based executive reports.
What do you dislike about the product?
Unlike other spreadsheet tools like MS Excel, it lacks some functionalities and flexibility.
What problems is the product solving and how is that benefiting you?
Project and Task Management process have been more efficient since we started to use Smartsheet


    Non-Profit Organization Management

Feedback

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
I like the business rules and easy adding of data.
What do you dislike about the product?
I think that sometimes it is a bit clunky.
What problems is the product solving and how is that benefiting you?
It makes it easy to intake new information.


    Billy P.

Smartsheet has helped with inventory and project management

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
The endless possibilities are great. Smartsheet is capable of much more than we are able to currently utilize. I also like the smartsheet university which offers a wide range of self paced training courses.
What do you dislike about the product?
The pricing structure is probably the only thing I would like to see different.
What problems is the product solving and how is that benefiting you?
Currently using it to keep track of inventory across multiple sites in different states. We have been able to save significant money by moving inventory from one site to another instead of ordering new right away.


    MD A.

Excellent Product For Project Management!

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
You can visualize your work in different ways: spreadsheet, Gantt charts for timelines, Kanban boards for agile workflows, and Calendar views for scheduling. This flexibility lets you manage and track projects from various perspectives
What do you dislike about the product?
Performance Issues: Sometime I experience sluggish performance and slow loading times.
What problems is the product solving and how is that benefiting you?
Smartsheet consolidates communication, documents, and tasks into a single platform. Increases accountability by clearly showing who is responsible for each task and tracking progress in real time.


    Information Technology and Services

Good collaborative tool for project management

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
The core SmartSheets feature is a good collaborative tool we can use with our customers. It is easy to use and clear. Customers rarely have issue understanding and onboarding onto the tool.
What do you dislike about the product?
The Resource Management aspect of SmartSheet is very poor. The time entry is super basic, the resource allocations is basic and the whole system is very rigid, you are not able to make customisations as easily as you should be able to.
What problems is the product solving and how is that benefiting you?
Collaboration on projects, allowing clients to submit changes and feedback without going through email. Audit of all changes and history


    Publishing

It might be better

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
I really like the fact that you can share spreadsheets and reports and link data. The interface is very clear.
What do you dislike about the product?
I think removing folders from the main Smartsheet page is a mistake. I have created a lot of sheets that I don't share in Wordspaces, they are only mine, and I can't organize them thematically. It's a huge loss.

I often use reports and I miss the ability to format data and change the colors of baselines in the gantt view.

A fantastic addition would be to add Polish language.

When removing a user from the user list, the administrator should be informed in some way which notifications this person was indicated in, so that they can manually change or update them immediately. The option "remove from all notifications" would also be useful.

When adding a new user, it should be possible to share sheets that another person has access to in bulk. On the principle: grant the same access that user X has.
What problems is the product solving and how is that benefiting you?
Smartsheet allows me to plan work on individual projects and control deadlines. Automatic notifications and conditional formatting are great. The ability to send attachments, which are also sent in emails, makes work much easier.


    Retail

Great at flagging and prioritising tasks

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
For me personally and for the role that I have the most helpful thing about smartsheet can offer is being able to automate sheets and flag dates and whatever you basically need to be prioritise. Automation and flagging really did help me with my product retesting schedule where the automation flags due to expire dates for me in another report. Great stuff, so much help in seeing what I need to test based on a date, clear view. This is being used on a daily basis.
What do you dislike about the product?
The only thing that I dislike about smartsheets is when I sent a specific made report for someone but unfortunately they only have editable view rather than a licence it won't let them filter by themselves. I need to do that beforehand.
What problems is the product solving and how is that benefiting you?
I used to use excel for my product retesting schedule but it took ages to figure out what is due to expire soon and what products are to be sent for testing because there was no way to automate the sheet to flag dates. With smartsheet I was able to do this. I have created an automation which flags dates 3 months before it's due to expire so I have time to test the product before testing cert expires.


    Staffing and Recruiting

Smartsheet honest review

  • May 14, 2025
  • Review provided by G2

What do you like best about the product?
I like that I can have multiple collaborators on this smart sheet, each can make their own comments, add notes and it’s easy to track the progress.
What do you dislike about the product?
It looks very similar to Excel, but there is a lot of functionality that isn’t the same so it takes some time to get used to
What problems is the product solving and how is that benefiting you?
it streamline the communication. We have multiple collaborators on a project and none of us are in the same office. This allows us to update in real time and see the progress of each individual.