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Fenix works to help your business and offers a decent amount of features
What do you like best about the product?
Responsive to customers needs and they try to consider special requests. ETA for products and shipping costs based on item volume has been nice to have. Integration seems fairly easy and, once you understand the site layout, it's easy to use.
What do you dislike about the product?
Shipping costs often fail to be accurate when large # of small items are on the order. Have to email a CSV file update for dimensions instead of being able to upload them or update individual products through the site.
What problems is the product solving and how is that benefiting you?
Close to accurate Shipping Costs and accurate ETA dates has helped customers feel confident about purchasing with us.
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Fenix delivery date system is GREAT!
What do you like best about the product?
Fenix is easy to work with.
Akhilesh Srivastava helped us integrate their system with our systems. Easy to use with ChannelAdvisor.com and BigCommerce.com . Very ganular on a per SKU basis. What we needed.
Akhilesh Srivastava helped us integrate their system with our systems. Easy to use with ChannelAdvisor.com and BigCommerce.com . Very ganular on a per SKU basis. What we needed.
What do you dislike about the product?
No downside. Very good programers. Easy to implement.
What problems is the product solving and how is that benefiting you?
We show the date you will receive the product, on the SKU (product) webpage, just like Amazon.
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