Jellyfish
JellyfishExternal reviews
415 reviews
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Easy to use, accurate metrics and outstanding support!
What do you like best about the product?
Jellyfish provides a great dashboarding solution with excellent ease of use. Our Engineering team relies on Jellyfish to tune in their sprints and better manage the performance of their team members with actionable insights.
What do you dislike about the product?
I really don't have any complaints. looking forward to seeing what features are next.
What problems is the product solving and how is that benefiting you?
integrated insights on our sprint performance and code velocity/quality
Powerful Insights, Easy to use
What do you like best about the product?
Jellyfish has been a trusted tool for providing insight into where our development teams are spending their time. We've used Jellyfish to identify bottlenecks in our development organization. We've also been able to use Jellyfish to observe trends in our software development, as well as tracking performance through Epics, and org-wide Initiatives.
Customer Support have been amazing – very easy to reach out to, and The Bloom – a community of users has been a tremendous resource.
Setup and configuration was straight forward, and more admin functionality is being added on a regular basis to allow internal Administrators to control how Jellyfish is used.
We use Jellyfish on a regular basis across all levels of the company from 1:1s, Team Sprint Reviews, weekly check-ins for KPIs / OKRs, to Quarterly and Annual Reviews with the CTO and CPO leadership
Customer Support have been amazing – very easy to reach out to, and The Bloom – a community of users has been a tremendous resource.
Setup and configuration was straight forward, and more admin functionality is being added on a regular basis to allow internal Administrators to control how Jellyfish is used.
We use Jellyfish on a regular basis across all levels of the company from 1:1s, Team Sprint Reviews, weekly check-ins for KPIs / OKRs, to Quarterly and Annual Reviews with the CTO and CPO leadership
What do you dislike about the product?
Some screen behaviours are a little inconsistent – sometimes data isn't presented on one view where it is on another view – and it would be useful on both. There's a couple of small tweaks to the UX that the Jellyfish team are continually polishing to improve.
What problems is the product solving and how is that benefiting you?
Being able to see where development teams are spending their time, against the time allocated from a planning perspective has been useful in decision making for future allocations.
It's been useful to review the cost of development teams, against the attributed ARR uplift. This has opened the door to conversations between Development teams with Product, Sales, Marketing to drive Bang for Buck conversations.
We're also able to track how well we're completing long lived initiatives. We have cross-cutting initiatives that involve large percentages of our development teams, and providing reporting in a single place is a useful place to start conversations, to understand where blockers exist.
It's been useful to review the cost of development teams, against the attributed ARR uplift. This has opened the door to conversations between Development teams with Product, Sales, Marketing to drive Bang for Buck conversations.
We're also able to track how well we're completing long lived initiatives. We have cross-cutting initiatives that involve large percentages of our development teams, and providing reporting in a single place is a useful place to start conversations, to understand where blockers exist.
Detailed, reliable metrics
What do you like best about the product?
Am I doing better or worse than my team mates? Am I doing more or less work than them? My entire career I have been pondering these questions, trying to guess the answers. Now, Jellyfish gives me the answer. Not just that, I can see how each person evolves over time, I can help struggling colleagues and worry less. I feel more focused and motivated.
What do you dislike about the product?
I can't compare myself against average people in my position, outside the organization. How do I compare to the world?
What problems is the product solving and how is that benefiting you?
Jellyfish lets me compare my own performance with other people's. I can now compare my performance output with people in my organization. I just wish I could compare myself against world / local average metrics for my position.
Real Time Ops and Post Incident Review Game Changer
What do you like best about the product?
Really easy to use with a plethora of useful features. It was easy to integrate Jellyfish with our existing processes and then expand on them.
What do you dislike about the product?
As soon as I find something I'm unhappy with I'll realy out and let support know. So far its been smooth sailing.
What problems is the product solving and how is that benefiting you?
Capturing the impact of production issues and performance trends over time.
Best in Class!
What do you like best about the product?
My favorite thing about Jellyfish is the easy in which is provides us visibility into all aspects of our teams performance and deliverables. We can easily have identified and removed bottlenecks, see where we have poor data and drives efforts to clean up. allows our teams to self monitor and drive improvemens within the team, as well as lets us easily see how we are progressing towards deliverables. With all of these amazing features the very best part of Jellyfish is the people! Our CSM, Kelsey, is out of this world. They are a true partner in improving our teams.
What do you dislike about the product?
A year ago I may have listed some features that are not available as dislikes of Jellyfish. However, they are quick to listen and rollout new features!
What problems is the product solving and how is that benefiting you?
Increased visibility and transparency into how our teams are performing, to identify potential bottlenecks and keying in on various signals that allow teams to self-assess and diagnose areas of potential improvement
Give me more Jellyfish!
What do you like best about the product?
The three things I like most about Jellyfish are:
1. The views of investment allocation, and the ease of seeing these by product vertical, by organization, etc.
2. The almost "click a single button" ability to see how any individual is doing. This is super helpful when integrating new team members.
3. The life cycle metrics. Such a pain to get out of Jira, and SO helpful for interpreting some of the other metrics, being able to tell a full story.
Also, their customer support is AMAZING!
1. The views of investment allocation, and the ease of seeing these by product vertical, by organization, etc.
2. The almost "click a single button" ability to see how any individual is doing. This is super helpful when integrating new team members.
3. The life cycle metrics. Such a pain to get out of Jira, and SO helpful for interpreting some of the other metrics, being able to tell a full story.
Also, their customer support is AMAZING!
What do you dislike about the product?
I'm not sure there is anything I dislike about Jellyfish, but there are a couple things I wish they did more/better.
1. DORA metrics. The integrations are not great at the moment.
2. I wish I could have multiple saved dashboard views
1. DORA metrics. The integrations are not great at the moment.
2. I wish I could have multiple saved dashboard views
What problems is the product solving and how is that benefiting you?
Efficiency and alignment.
Great Visibility Tool for Managers
What do you like best about the product?
Jellyfish gives great insight into metrics that are harder to see in Jira - how much work your team is doing that is "interrupt" or "unplanned" vs. the items you contributed to. It gives managers a sense of if they need to push back on things coming into the team. It also can track DORA metrics from the DevOps side.
What do you dislike about the product?
These metrics can certainly be misused. You can track individual contributors' metrics and compare them to the rest of their peers. While this can be helpful to drive conversations and indicate possible best practices, there is the danger that this can become punitive.
What problems is the product solving and how is that benefiting you?
Jellyfish helps me track my team's velocity and gives me early indications of bottlenecks or problems. It also shows me overall patterns of execution, both at an individual and team level.
A Data Analytics Tool that just keeps getting better!
What do you like best about the product?
The people who work for Jellyfish. They are amazing. Our CSM provides us insights into new features, answers every question we have, helps diagnose configuration issues, etc. The engineers will also join calls to provide their insights into how best to utilize the tool and will take suggestions and potentially implement improvements to help out the customer.
The tool itself is pretty fantastic too. It helps to see "the forest through the trees" in a way that wasn't possible otherwise. The data is laid out on the screens in a very user friendly way so anybody is able to easily digest the information and garner a proper understanding.
The tool itself is pretty fantastic too. It helps to see "the forest through the trees" in a way that wasn't possible otherwise. The data is laid out on the screens in a very user friendly way so anybody is able to easily digest the information and garner a proper understanding.
What do you dislike about the product?
The UI is beautiful, but it could be better organized. Sometimes it is difficult to find screens you've visited previously. Also, being able to identify what the page is from the tab would be awesome. Currently, if you have many Jellyfish tabs open, it can be difficult to figure out which contains what you need at that time.
What problems is the product solving and how is that benefiting you?
Jellyfish helps us to be able to see where work stands within the SDLC. It can highlight when something is off track and help us to course correct prior to it becoming a problem.
Perfect tool to monitor time to release for features, per team
What do you like best about the product?
We benefit from a highly responsive support team that swiftly addresses bug fixes and configuration requests
Monitoring project deliverables and identifying any scope changes or deviations from the planned schedule is a valuable way to stay aligned with our objectives.
The Life Cycle Explorer tool has proven instrumental in pinpointing and eliminating bottlenecks within our processes.
Utilizing team health metrics such as predictability and efficiency provides strong support for our teams to enhance their speed and workflow.
With customizable views and dashboards, we can stay concentrated on our top priorities.
Monitoring project deliverables and identifying any scope changes or deviations from the planned schedule is a valuable way to stay aligned with our objectives.
The Life Cycle Explorer tool has proven instrumental in pinpointing and eliminating bottlenecks within our processes.
Utilizing team health metrics such as predictability and efficiency provides strong support for our teams to enhance their speed and workflow.
With customizable views and dashboards, we can stay concentrated on our top priorities.
What do you dislike about the product?
I would prefer to have an API available for extracting these metrics, allowing us to integrate them into our internal Business Intelligence (BI) system and combine them with our business and HR metrics
Also it coulb percieved by the teams as a way to be policed... even if it's not the case
Also it coulb percieved by the teams as a way to be policed... even if it's not the case
What problems is the product solving and how is that benefiting you?
It makes things easy when calculating capacity of teams, evaluating the risks and have great approximation of time to market for future releases.
So on an accountant point of vue and from a managerial one, it provides support to evaluate the cost of development.
So on an accountant point of vue and from a managerial one, it provides support to evaluate the cost of development.
Metrics that you can rely on
What do you like best about the product?
I use Jellyfish almost daily, and it’s been an invaluable tool for integrating with Jira. It simplifies pull request tracking, issue cycle monitoring, and effort allocation across the team. The app makes it easy to understand how our team’s time is being spent, which has helped us optimize resource allocation and ensure that work is focused on the highest-priority initiatives—while also preventing team members from being overloaded or underutilized.
The interface is clean and intuitive, which minimizes the learning curve and makes it easy for everyone to access the insights they need without technical hurdles.
I highly recommend Jellyfish to any company looking to streamline their engineering tracking and gain deeper visibility into process bottlenecks.
The interface is clean and intuitive, which minimizes the learning curve and makes it easy for everyone to access the insights they need without technical hurdles.
I highly recommend Jellyfish to any company looking to streamline their engineering tracking and gain deeper visibility into process bottlenecks.
What do you dislike about the product?
There’s very little to critique about Jellyfish. The team is consistently responsive, receptive to feedback, and committed to rolling out meaningful new features. Their customer support has also been excellent—always quick to help and genuinely invested in solving any issues.
What problems is the product solving and how is that benefiting you?
Effort Allocation & Resource Management
Jellyfish makes it easy to track how our team’s time is being spent, giving us clear visibility into where effort is going. This has significantly simplified resource management and helped ensure we’re prioritizing the right work.
PR Tracking & Collaboration
The platform streamlines pull request tracking by providing real-time visibility into PR status, reviewers, and merge times. This makes collaboration smoother and helps reduce delays in the development cycle.
Issue Cycle Time Optimization
Jellyfish quickly surfaces workflow bottlenecks, making it easy to spot inefficiencies and improve team processes. It’s been a key tool in helping us continuously refine how we work.
Jellyfish makes it easy to track how our team’s time is being spent, giving us clear visibility into where effort is going. This has significantly simplified resource management and helped ensure we’re prioritizing the right work.
PR Tracking & Collaboration
The platform streamlines pull request tracking by providing real-time visibility into PR status, reviewers, and merge times. This makes collaboration smoother and helps reduce delays in the development cycle.
Issue Cycle Time Optimization
Jellyfish quickly surfaces workflow bottlenecks, making it easy to spot inefficiencies and improve team processes. It’s been a key tool in helping us continuously refine how we work.
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