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Jellyfish

Jellyfish | 1

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External reviews

185 reviews
from G2

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    Broadcast Media

Software Capitalization Campion

  • June 05, 2023
  • Review verified by G2

What do you like best about the product?
The platform's ease of use, simplicity and smoothness and the only platform I have used that does software capitalization cost really well.
From an accounting point of view, managing projects in JIRA while trying to assign engineer costs to each project accurately has been a headache. Jellyfish has been a breath of fresh air. It takes away all the formulas and spreadsheet work of tracking time/cost and has helped improve our team's efficiency, allowing us to report accurate monthly costs.
Customer support has been very impressive as well as timely releases of platform improvements and updates!
What do you dislike about the product?
While the platform becomes better, I think a better/automated way to capture employee compensation and add new employees to the system would improve the overall user experience.
What problems is the product solving and how is that benefiting you?
Jellyfish is solving the way we calculate software capitalization cost without the use of timesheets. Having the platform do all the calculations for us frees time and allows management to focus on other importing problems.


    Rahul A.

Insightful & Powerful tool for self and management

  • June 02, 2023
  • Review verified by G2

What do you like best about the product?
Excellent ability to get the details about project allocation/work for self & the team, which is very easy for management to track.
Its integration with JIRA, Bitbucket, Github and other engineering tools provides the ability to get the details about both deep and high-level work.
What do you dislike about the product?
I feel that Metrics are not appropriately used, they can be easily abused.
It would be great if there would be some metrics in future added in jellyfish for Code commits.
What problems is the product solving and how is that benefiting you?
Integration with JIRA and other tools makes the job easier to track down day-to-day tasks and helps in improving the productivity by selecting important task/ work on priority basis.


    Jose F.

Very useful for tracking all work

  • June 02, 2023
  • Review verified by G2

What do you like best about the product?
I find Jellyfish very useful when it comes to tracking all the work, it's amazing all the details it shows about what you have in Jira. In my case I use it a lot to see week by week what we have worked on, category, ticket work cycles, number of revisions, pages created in confluence. In short, it is a very necessary tool that makes it easier to control and manage your work.

Update: After more than one year since my last review I can confirm that Jellyfish continues helping me to track all the tasks managed by my team. The section I consult the most is the Team & Unit Dashboard to measure the efforts per week in detail.
What do you dislike about the product?
So far nothing serious, I don't think I have explored all the potential that Jellyfish have. Almost every time I have had a question or wanted to consult some data, a colleague or the person who manages it has helped me.

Update: I still think the same as I said more than a year ago, I still have a lot to discover about Jellyfish, but I have no complaints about what I use on a daily basis.
What problems is the product solving and how is that benefiting you?
Above all, it helps me to keep track of which business categories we are working on.


    Nicolas M.

Clear information on engineering team spent time for different projects or maintenance

  • June 02, 2023
  • Review provided by G2

What do you like best about the product?
The main goal is accomplished: providing view on the time spent by engineering between the different projects and especially the balance between new features and support/maintenance.
We've been able in a year to categorize almost all of time to a specific project or to support and KTLO (Keep The Lights On) and that's really helpful to see how much time this support to customer or maintenance and technical debt included in KTLO are representing.
What do you dislike about the product?
The setup and the repetitive tasks of taking screenshots could be improved.
Obviously the data needs to be accurate as well and that takes a lot of time but this part is not specific to Jellyfish.
What problems is the product solving and how is that benefiting you?
Finding the balance between time spent on new features and on support and maintenance. It helped us allocating better engineering resources and finding out where there were maybe too much customer issues impacting the engineering to develop new features.


    Computer Networking

Get good insight on productivity to set the pace and predicting time to completion

  • June 01, 2023
  • Review verified by G2

What do you like best about the product?
Good insights on the team productivity. It can help to be informed about the team's performance so we know when we are doing well or struggling completing tasks.
What do you dislike about the product?
Going to the JellyFish interface causes a great distraction from the usual dev cycle. It would be more helpful to have it at my fingertips so I don't have to switch contexts to look at the reports.
What problems is the product solving and how is that benefiting you?
Gives insight into the average cycle times for tickets and provides a cross-team relative performance. Helps to alert us to look deeper at dwindling agility which could indicate that reestimation or outside help is required to solve the problem.


    Oussama M.

An amazing tool to drive alignment and continuous improvement

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
I have used jellyfish for more than a year and a half. Over time, the platform has consistently exceeded expectations, providing valuable insights, fostering autonomy, and ensuring alignment with business goals. It has become an indispensable tool for driving high performance in engineering teams.

Jellyfish's operational metrics feature is a game-changer, enabling data-driven decision-making and continuous improvement. It empowers teams to back discussions with factual data, driving positive change and constant improvement.

Jellyfish excels at aligning engineering efforts with business priorities. Communicating key metrics to stakeholders ensures a focused approach that contributes to product strategy and company direction.

Jellyfish's user-friendly interface and customizable reporting enhance effective communication. It's a pleasure to navigate, providing access to the information we need.

In summary, Jellyfish is a transformative tool for engineering teams. With evolving features, it continuously adds value, offering insights, autonomy, and alignment. As a long-term user, I wholeheartedly recommend Jellyfish for organizations seeking to excel and evolve their engineering teams.
What do you dislike about the product?
While Jellyfish constantly evolve to add more value, one area could use improvement. Occasionally, the graph's color palette changes between versions without any apparent reason. This inconsistency can be a bit confusing and disrupt the user experience. It would be beneficial if the color scheme remained consistent to provide a more cohesive and familiar interface.
What problems is the product solving and how is that benefiting you?
- Jellyfish's operational metrics feature provides valuable insights into team performance, addressing the problem of making decisions based sentiments
- it empowers engineering teams by providing tools for tracking and analyzing metrics, allowing them to take ownership of their work and make more autonomous decisions.
- Jellyfish also helps on the alignment side. it makes the engineering efforts visible, and we can see if they align with the business goals.


    Michelle B.

Excellent reporting, project, delivery, metric and CAPACITY PLANNING tool!!

  • June 01, 2023
  • Review verified by G2

What do you like best about the product?
This is a must have for Scrum Masters, Engineering Managers, Project/Program Managers and software Finance.

As a Scrum Master, I used, on a daily basis, sprint reporting, deliverables & metrics pages in JellyFish.

And at a project/program level, the new Capacity Planner (currently in Alpha roll-out) is a major game-changer!

For Finance, it is a great solution for Software Capitalization and also spend-tracking per project based on FTEs and the great tracking algorithms that touch not only on Jira but also Git - as well as other software.
What do you dislike about the product?
I dislike how the Deliver pages are split between Deliverables In-Progress and Completed Deliverables. It requires that I have to do 2 pulls of data and combine them into 1 spreadsheet when doing calculations that span a timeframe. I feel like that should be an optional setting so I can grab everything I need in 1 pull.
What problems is the product solving and how is that benefiting you?
It helps to visualize where the epic deliverables are. It helps a lot with visualizing metrics and allocations. It is integral with tracking software capitalization and monitoring spend against contracts using FTE numbers on each epic.

The new capacity planner is so easy to use and will be a game-change for project/program level management and even Engineering Managers for quarterly/yearly planning.


    Arlin A.

Makes my world easier by the day

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
I love Jellyfish as it gives me a fresh daily look at ensuring work allocations and provides insight from a higher-level view which wasn't transparent before using Jellyfish
What do you dislike about the product?
I have nothing to dislike about Jellyfish.
What problems is the product solving and how is that benefiting you?
Work allocation is not being transparent. With jellyfish, that has been resolved. Thanks


    Jennifer J.

Next level metrics!

  • June 01, 2023
  • Review verified by G2

What do you like best about the product?
I have relied heavily on Jira reporting to track project progress and monitor team health, but Jellyfish is next level! The seamless connection of signals from Jira, GitHub and even google calendars puts data together clearly and compellingly, making it easy to tell a story and create transparency. You can quickly drill into details at a very granular level or zoom out to see holistic trends across the organization.

Updating: Adding on to my earlier review as continuning to work with and use Jellyfish has been a great. The tool i very easy to use and coming out with new features every month. The scenarion planning ise useful for thinking through project options, and the new goal setting/tracking feature looks it will replace a lot of manual dashboarding we do now. Additionally, our account rep is fantasitc! We have a direct slack communication set up and whenever we have questions or requests, our rep is on it!
What do you dislike about the product?
There is a bit of a learning curve, and it is an involved process to set up, but the Jellyfish customer support team is highly knowledgeable and responsive
What problems is the product solving and how is that benefiting you?
Increased transparency that supports informed decision-making and continuous improvement


    Katherine V.

Metrics across all of engineering at a glance

  • June 01, 2023
  • Review verified by G2

What do you like best about the product?
I can quickly and easily see where my team spends our time (new product development vs. technical debt vs. support work) and help ensure it aligns with our organization goals. Following a sprint where we over-invested in one area, I can suggest work items to balance it out in the next sprint. I can also quickly see how the scope changed during a sprint to help gauge the accuracy of our planning and look for trends with becoming less or more efficient in planning and handling disruptions. I also like that Jellyfish allows me to review my team's work output (and my output) to see how it compares within the department. It can be beneficial when it's time to perform an end-of-year performance review to identify trends and improvements for myself or others. Within the organization, we also have a way to report bugs directly to Jellyfish within a slack channel and support has been very responsive.
What do you dislike about the product?
I don't have any particular dislikes. There are some features that leadership would like to have which are not currently available (such as a quarterly toggle only available for Company investment allocations). Still, Jellyfish already has work planned for some of this and is continuously improving.
What problems is the product solving and how is that benefiting you?
Jellyfish is helping our leadership members assess if where we spend our time aligns with our larger departmental and company goals. It is also helping to track if we are hitting our milestones and release dates with roadmap product work and technical initiatives. Jellyfish also provides proactive support to help us ensure our metrics are set up exactly how we need them.