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Jellyfish

Jellyfish

Reviews from AWS customer

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    Pavan V.

Jellyfish is evolving, and taking us together

  • May 21, 2025
  • Review provided by G2

What do you like best about the product?
The metrics are labeled and explained clearly with the info tags -> When adopting new tools, deriving value for the team and seeing the impact will take time, jellyfish is reasonably self-explorable and easy to understand right now

Gives me several options to view metrics, depending on the level of JIRA hygiene.

As a developer myself, the webhook data visibililty on DORA, helps me and my teams understand whats going wrong, nice!
What do you dislike about the product?
As a product that goes through a lot of feature building, we have hit snags with broken UI, data refresh etc in the early stages. Which is being taken care of. On the positive side, the customer support teams have quickly jumped in to help unblock.
What problems is the product solving and how is that benefiting you?
Understand team metrics, individuals involvement with initiatives, plan capacity


    Ron B.

Transformed Our Engineering Resource Planning and Cross-Team Collaboration

  • May 21, 2025
  • Review provided by G2

What do you like best about the product?
Before Jellyfish, we struggled with three key challenges that have now been addressed:

Resource visibility: We now have complete visibility into how engineering time is allocated between roadmap development versus support, and can track investments by business unit down to specific features.

Strategic alignment: We can ensure our engineering investments align with business priorities and make data-backed decisions on where to increase or decrease investments to better serve customers.

Cross-functional communication: Jellyfish has opened meaningful conversations with executives using engineering benchmarks that compare our performance to similar companies in our industry. This shared language ensures everyone is aligned on business priorities.

The ROI has been significant - by analyzing our investments across business units in 2024, we've been able to confidently plan our 2025 budget with clear visibility into which areas need more or less investment.
What do you dislike about the product?
While Jellyfish has been transformative for our engineering operations, the initial learning curve was steeper than expected. The platform offers so much data and so many features that it took time to determine which metrics were most valuable for our specific business context. For example having a single engineer metrics can lead to cases where one can try and measure engineers on an individual level, for agile teams this is not the way to go.
What problems is the product solving and how is that benefiting you?
The resource allocation feature provides unbiased, evidence-based insights that have replaced instinct-driven decision making. We can now see exactly how teams are spending their time and what value they're delivering across different business units. What I value most is the transparency it brings - engineering is no longer a "black box" to stakeholders outside the team. This data-driven approach has become our source of truth across the organization and strengthened collaboration between engineering, product, and finance teams.


    Leisure, Travel & Tourism

Great metrics, and overview of engineering

  • May 21, 2025
  • Review provided by G2

What do you like best about the product?
The aggregation of Jira data into one view is the most helpful aspect of Jellyfish. A couple other call outs are the capacity planner, and the weekly review. I use both of those heavily to provide updates to leadership and my team.
What do you dislike about the product?
From an integrations perspective they only integrate with Jira. Then from a business perspective they are quite expensive.
What problems is the product solving and how is that benefiting you?
The main problem that Jellyfish is helping us solve is visibility into our engineering organization from a productivity perspective. It gives us great insight into how we are spending our team, what does our capacity look like for future quarters, and gives us the ability to have more productive conversations internally on how we are doing as an org.


    Hospital & Health Care

Excellent Tool that Had Immediate Impact Identifying Team Workflow Problems

  • May 21, 2025
  • Review provided by G2

What do you like best about the product?
Fantastic metrics that shows how time was spent at the team and developer level vs what was planned.
What do you dislike about the product?
It's hard to keep up with all the tooling behind the different menus but the core features I use I can't live without.
What problems is the product solving and how is that benefiting you?
With a product team there is a constant flood of feature work, tech debt, bugs, refactoring work where it's hard to see in the trenches where the time goes Sprint to Sprint. With Juellyfish pulling in Github and JIRA metrics, it identifies where work enters the Sprint that should not have and where prod support tickets or poorly refined work needs an update in our process. Jellyfish dashboards are the core metrics for our team's Retro and Sprint Reviews.


    Fernando P.

Powerful Insight into Engineering Work with Jellyfish via Emburse

  • May 21, 2025
  • Review provided by G2

What do you like best about the product?
We've been using Jellyfish through Emburse over a year, and it has become an incredibly valuable tool for our team. It provides clear visibility into the progress of epics, tracks developer activity, and offers comprehensive insights into our engineering operations.

What makes Jellyfish especially useful is its ability to align engineering work with business priorities. We can easily monitor how time is spent across projects and identify where efforts are being focused. The integration with our existing systems was smooth, and the interface is intuitive and informative .

Thanks to Jellyfish, we now have greater confidence in our delivery pipeline and can make data-driven decisions more effectively. It's an essential part of our toolkit for tracking performance and progress across development teams.

Highly recommended for any team looking to improve transparency, accountability, and strategic planning within their engineering organization.
What do you dislike about the product?
We haven't encountered anything we dislike about Jellyfish so far. The platform has been reliable, intuitive, and consistently valuable in helping us track and manage our engineering work. It integrates well with our existing tools and meets our needs effectively.
What problems is the product solving and how is that benefiting you?
Jellyfish helps us solve the challenge of visibility and alignment across our enginering teams. By tracking progress on epics, developer contributions, and overall workload distribution, it ensures that our efforts are focused on the right priorities. This has improved our ability to plan, allocate resources efficiently, and make informed decisions backed by real-time data. The result is better collaboration, clearer reporting, and stronger alignment between engineering work and business goals.


    Accounting

Makes accounting life easier!

  • May 21, 2025
  • Review provided by G2

What do you like best about the product?
From an accounting perspective, we've had great success with Jellyfish. It makes all of our financial reporting easy. The system is easy to navigate, the data is easy to update and reports are easy to find and run. We use Jellyfish to track capitalizable versus non-capitalizable work, and pull the data quarterly to record in our financials. We also use Jellyfish data for R&D tracking for our tax returns, R&D filings, etc. and have had no problems obtaining what we need from the system. Auditors and tax professionals seem to like the level of supporting documentation that Jellyfish provides.
What do you dislike about the product?
Minor issue, but it would be really nice to be able to update salaries on a mass scale, versus 1 by 1. Maybe this is available and we just don't know how to do it - but I haven't seen anything that looks like it would work for this task.
Otherwise though, no issues and we really like using Jellyfish for its usability and reliability.
What problems is the product solving and how is that benefiting you?
Tracking and calculation of capitalizable internal software development


    Information Technology and Services

Experience with Jellyfish

  • May 21, 2025
  • Review provided by G2

What do you like best about the product?
My favorite feature is the ability to integrate with Jira data
What do you dislike about the product?
More customizations to allow for granular dashboards.
What problems is the product solving and how is that benefiting you?
Metrics, delivery, and efficiencies


    Information Technology and Services

Amazing and Smooth

  • May 21, 2025
  • Review provided by G2

What do you like best about the product?
Metrics, numbers and ease of use for all
What do you dislike about the product?
manual set up and some metrics need to be redifined
What problems is the product solving and how is that benefiting you?
Numbers and Metrics make it easy and automated


    Becky C.

Great Product and Great Partner

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
We love the insights Jellyfish provides and the continuous improvement they are making to deliver value at such a rapid pace. We feel like they truly listen every time we provide feedback on the product - they are a great collaborative partner who have really helped us better understand how our teams are doing.
What do you dislike about the product?
It can be every limited on certain metrics/configuration settings, but they are working to add additional customizable features that we are very excited for
What problems is the product solving and how is that benefiting you?
Uncovering where we are struggling and where we can improve. Without collating all the data from multiple tools, we would never have the insights we have today because of Jellyfish


    Christine K.

I love Jellyfish and the insights of the projects I am working on

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
Seeing each projects and who spent how much time on each epic
What do you dislike about the product?
Can't see both of my engineering teams in one dashboard view
What problems is the product solving and how is that benefiting you?
seeing the projects and time spent on each project as well as status