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Jellyfish is great for continual monitoring of Jira Health!
What do you like best about the product?
Lots of ways to see what needs immeidate attention, and what can wait
What do you dislike about the product?
Jellyfish doesn't really allow customizable reporting, outside of some specific guidelines they have in place. There'd be a huge market for the ability to treat it like a playground BI platform that allowed for more exploratory analysis.
What problems is the product solving and how is that benefiting you?
Seeing investment category breakdowns has helped us see where we spend the most time
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A one stop shop for all your engineering metrics
What do you like best about the product?
I appreciate how quickly Jellyfish started delivering value. There is a long tail to the setup, but the metrics available within a few clicks are immediately helpful. It's also great that all engineering metrics can be tracked in the Jellyfish platform; it's not just DORA metrics or SCM insights. You have access to everything in one spot.
What do you dislike about the product?
While the customer success team is always helpful and quick to respond, I'd like to be able to configure more of the Jellyfish platform myself.
What problems is the product solving and how is that benefiting you?
Jellyfish helps us understand how our engineering team is allocating resources and helps us align our efforts with the rest of the business. It also helps us track the impact of process changes so we can definitively know if a particular initiative is moving the needle.
Insightful Metrics for Engineering Teams
What do you like best about the product?
Jellyfish combines data from our Jira and Git accounts into a one-stop shop for metrics. It allows us to quickly see where our time is spent, how productive we are and where we need to focus on improving.
What do you dislike about the product?
Features are being rolled out regularly but the one that would be most helpful is to have an Admin page where we can update configurations and other settings without having to go through Jellyfish support.
What problems is the product solving and how is that benefiting you?
It decreases the time for us see insights that make a difference to our engineering teams. Whether it's the productivity of our teams, where we're allocating our time or finding places where we need to improve our processes we are able to see the details and are able drill into data to help us ask the right questions for us.
Jellyfish is great at showing you how efficiently your organization is using Jira
What do you like best about the product?
The best part of Jellyfish is how it highlights how you could improve Jira practices
What do you dislike about the product?
It takes a while to understand how to make Jellyfish useful to your team
What problems is the product solving and how is that benefiting you?
Jellyfish solves the problem of inefficient Jira project implementations
Exciting opportunities
What do you like best about the product?
Dashboards give a quick view into how our teams and individuals are performing. It also provides insight into where we can and need to make improvements. We've started using individualized data in 1-1s and performance reviews, we've begun using it in sprint retros and we've begun using it at the organizational level to help with capacity planning and project prioritization. The potential is phenomenal. Figuring out where to start using it is the biggest challenge :)
What do you dislike about the product?
We really need to do a better job of standardizing how we are using JIRA and GIT. It would be great if there were some best practices and playbooks on the first/prioritized steps to take to transform a heavily confederated operation with disparate, team-level practices into a federated operation, with common standards for JIRA and GIT usage. Not sure this is a problem to be laid at the feet of Jellyfish, but it would be useful to us as a customer.
What problems is the product solving and how is that benefiting you?
measuring progress and efficiency in a tech org is difficult. JF is giving us a clean look at data across all teams, which allows us to use it in evaluation, analysis and improvement measurement
A great tool for visualizing teams' work and getting insights
What do you like best about the product?
It's a tool that can start showing helpful information with the minimal configuration; We didn't have to change our process but only adopted some general conventions among the teams. Now we are saving time wasted on manual work and have insights about the company in standardized metrics dashboards for all the teams. Another helpful feature is that you can drill down on almost any chart to understand any particularity in your data better.
Additionally, their support team is always willing to help, providing you with alternatives for any need.
Additionally, their support team is always willing to help, providing you with alternatives for any need.
What do you dislike about the product?
The data you see has an offset of 1 day, and most people don't realize that. That caused friction during the adoption, and still, people have to wait until the next data refresh to see their changes done in Jira and JF. Not so helpful when you want to see your team's metrics right after you close your sprint.
You can customize the tool to company settings but cannot set team/user-level settings.
The integration with okta needs more improvements:
- Complicated and unintuitive experience for logging in/out
- You cannot set permissions in okta; it's just for handling authentication.
- You cannot manage tracking accounts with OKTA; you must do it manually or throughout the roster.
You cannot use Sprints as a time dimension, so you need to use weeks, months, and quarters instead.
You can customize the tool to company settings but cannot set team/user-level settings.
The integration with okta needs more improvements:
- Complicated and unintuitive experience for logging in/out
- You cannot set permissions in okta; it's just for handling authentication.
- You cannot manage tracking accounts with OKTA; you must do it manually or throughout the roster.
You cannot use Sprints as a time dimension, so you need to use weeks, months, and quarters instead.
What problems is the product solving and how is that benefiting you?
Jellyfish allows teams to focus more on things to improve the way they work and less on how to gather metrics (because that's already solved). Also, it's used as a communication tool for the company because it allows transparency to all stakeholders in an understandable and standard way.
Engineering Metrics in steroids
What do you like best about the product?
My team has used this tool for a good part of a year; it has been very helpful in providing very important metrics and helping us do better AOP planning. I have not seen a similar tool so far.
What do you dislike about the product?
I would love to see more customization for users. For now, it is an almost out-of-box solution; more minor requests are through support desk requests. Not to say, the box solution does not work.
What problems is the product solving and how is that benefiting you?
JF and the support team have been very helpful in resolving and taking on all support requests. I think the tool is very flexible and ideal for medium to large enterprises.
Great Tool for Jira Metrics for my teams
What do you like best about the product?
Great Tool for Jira Metrics for my teams
What do you dislike about the product?
new feature requests and getting them implemented takes longer at time
What problems is the product solving and how is that benefiting you?
Team metrics, capacity and allocation and cycle time
Powerful data graphics for Jira.
What do you like best about the product?
Graphic display of data is very helpful.
What do you dislike about the product?
I can't see the underlying data set used or the filter criteria along with the data graphics.
What problems is the product solving and how is that benefiting you?
The activity of work on our priorities.
UI I love
What do you like best about the product?
It seamlessly syncs with Jira and helps to get deeper insights on sprint progress.
What do you dislike about the product?
I like everything about jellyfish, it is best tool
What problems is the product solving and how is that benefiting you?
It is helping to get the most output from our engineering team
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