Jellyfish
JellyfishReviews from AWS customer
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Jellyfish is a Great Benchmarking Tool for SaaS Companies
What do you like best about the product?
Jellyfish provides a flexible framework to measure engineering orgs, teams, individuals. My favorite part is being able to benchmark and compare against other software companies to benchmark where we need to focus. Leading to data backed decision making and the ability to fail fast if metrics take a downturn after process change. Jellyfish tracks commit history in its own DB so squash merge does not impact metrics. This was a big issue for us int he past.
What do you dislike about the product?
JIRA team integration is a bit flaky as the teams are not fixed and anyone you comments / collaborates in JIRA is reflected in the team making team metrics less than accurate.
What problems is the product solving and how is that benefiting you?
High Performing Teams
Project ROI / Tracking
Investment Breakdown
Capex / Opex
Project ROI / Tracking
Investment Breakdown
Capex / Opex
Useful tool for tracking work
What do you like best about the product?
The tool is easy to integrate with Jira.
What do you dislike about the product?
I wish there was a way to exclude weekends in the lead time tracking.
What problems is the product solving and how is that benefiting you?
We like to see lead time and cycle time for our work.
Jellyfish let's my engineering team track and measure our deployments quickly and efficiently
What do you like best about the product?
It is simple with an API call we can make within our CI/CD pipeline.
What do you dislike about the product?
The dashboard takes a bit of getting used to.
What problems is the product solving and how is that benefiting you?
It is helping us better track our actual production deployments.
Works great
What do you like best about the product?
We use Jira, integration seems pretty seemless. Great data visualizations make it easy to make decisions
What do you dislike about the product?
Lots of data to go through can make it hard to find what you want sometimes
What problems is the product solving and how is that benefiting you?
Productivity seems to be better with data to help guide decisions
Fantastic tool to help focus delivery efforts
What do you like best about the product?
Really insightful levels of data, from broad levels like overall department focus to specific sprint insight. Super easy to use and navigate and implmentation at both companies I've employed it was simple and straightforward.
What do you dislike about the product?
There's not a lot to dislike. As their roadmap develops it would be nice to see things like Developer Experience be layered against other metrics.
What problems is the product solving and how is that benefiting you?
It helps reporting upwards in terms of broader alignment and KPI's, while also helping empower my leaders to work with their teams on improving the more granular areas around sprint delivery and cycle times.
Easy integration and use for git commit tracking
What do you like best about the product?
It was very easy to setup with Git, in order to track metrics between it and Jira.
What do you dislike about the product?
The interface can be a bit more intuitive, add some AI somewhere.
What problems is the product solving and how is that benefiting you?
Helping produce critical metrics around the software development lifecycle, improving lead time of value adds.
A feature-rich eng mgmt platform used daily by roles across our whole org.. recommend!
What do you like best about the product?
- The investment analysis has transformed how we track where engineering time/cost is being spent and helps us to correct when we are not hitting our set targets.
- The go to tool for many roles at our org to track initiatives, team health, investment analysis, team/individual performance, team goals, development/delivey metrics. The list can go on...
- I often think it would be nice if the tool had xyz and then within not much time that feature/enhancement appears. This tells me they understand the market extremely well.
- Everyone I have spoken to at JellyFish has been super helpful, open to feedback and reach out to get us involved in early feature releases and community intiatives (Lane, Sydney, Kevin, Isabella, Duncan, Sam, Glenn, Alexa, Kristen to name a few).
- Removed our organisations need for tableau and expensive Jira data connectors as all the metrics we need are in the tool.
- Removed our organisations need for manual DevEx surveys with the new DevEx feature. This is a great feature they recently released and the UI for the analsis is amazing.
- They have built a community which we can access where JellyFish customers support each other around how to get the best out of the platform.
- Actionable and clear faqs/support articles.
- The go to tool for many roles at our org to track initiatives, team health, investment analysis, team/individual performance, team goals, development/delivey metrics. The list can go on...
- I often think it would be nice if the tool had xyz and then within not much time that feature/enhancement appears. This tells me they understand the market extremely well.
- Everyone I have spoken to at JellyFish has been super helpful, open to feedback and reach out to get us involved in early feature releases and community intiatives (Lane, Sydney, Kevin, Isabella, Duncan, Sam, Glenn, Alexa, Kristen to name a few).
- Removed our organisations need for tableau and expensive Jira data connectors as all the metrics we need are in the tool.
- Removed our organisations need for manual DevEx surveys with the new DevEx feature. This is a great feature they recently released and the UI for the analsis is amazing.
- They have built a community which we can access where JellyFish customers support each other around how to get the best out of the platform.
- Actionable and clear faqs/support articles.
What do you dislike about the product?
- In the early days when we started using JellyFish we had to reach out to make config changes. This has definetly been noticed as more and more is becoming self configurable.
- Some teams use slack, other teams use email to reach out. It would be nice if they consolidated their communication channels
- Some teams use slack, other teams use email to reach out. It would be nice if they consolidated their communication channels
What problems is the product solving and how is that benefiting you?
helps us to track initiatives, team health, investment analysis, team/individual performance, team goals, development/delivey metrics.
A collaborative experience!
What do you like best about the product?
The ease of integration. Once connected, it is incredibly simple to link/sync Jira Projects to Jellyfish.
The level of customer support during the implementaiton stage was excellent. Very happy.
The level of customer support during the implementaiton stage was excellent. Very happy.
What do you dislike about the product?
Unable to use more than 1 Jira Issue Type within a CAPEX report. It would be useful to add multiple.
What problems is the product solving and how is that benefiting you?
CAPEX Reporting. Fully autoamted now, wonderful!
Great product with a few caveats
What do you like best about the product?
It's really easy to get going and find metrics that I care about. We have found it good for comparing teams, so we can sometimes show our engineers how other teams are doing and that prompts a whole bunch of discussions. Also, not directly related to Jellyfish, but they have great webinars.
What do you dislike about the product?
There are many junk metrics that I would like to get out from the way. There are a few bugs and apparently no way to easily report them. And it would be great to have the metrics directly on a Confluence page with a filter. The UI keeps changing, which sometimes makes sense, but also breaks things and adds to cognitive load. Also, when looking at metrics, if there is an option to view metrics by Sprint, why I always have to select also dates? That seems counter-intuitive.
What problems is the product solving and how is that benefiting you?
I get metrics easily to present to teams and then talk with them what we want to change. We have seen great increases in productivity and our ability to respond to change.
Great tool for devs and dev teams to understand productivity, velocity and where you, your team or organization spend time
What do you like best about the product?
I really like the AI Impact option, however I don't know how well my team is using it at this point. Will look to add it soon
What do you dislike about the product?
Maybe I missed it, but it would be great to be told about these new features! I didnt see communication about the AI impact stuff, which would be great for our stats
What problems is the product solving and how is that benefiting you?
Starting to get standards set and making sure I'm keeping up with my MRs or MR reviews
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