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Jellyfish

Jellyfish | 1

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External reviews

184 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Zach S.

Great Visibility Tool for Managers

  • September 28, 2023
  • Review verified by G2

What do you like best about the product?
Jellyfish gives great insight into metrics that are harder to see in Jira - how much work your team is doing that is "interrupt" or "unplanned" vs. the items you contributed to. It gives managers a sense of if they need to push back on things coming into the team. It also can track DORA metrics from the DevOps side.
What do you dislike about the product?
These metrics can certainly be misused. You can track individual contributors' metrics and compare them to the rest of their peers. While this can be helpful to drive conversations and indicate possible best practices, there is the danger that this can become punitive.
What problems is the product solving and how is that benefiting you?
Jellyfish helps me track my team's velocity and gives me early indications of bottlenecks or problems. It also shows me overall patterns of execution, both at an individual and team level.


    Albeiro C.

Fantastic tool

  • September 28, 2023
  • Review verified by G2

What do you like best about the product?
Jellyfish immediately starts delivering clear and actionable insights. As an engineering manager, my primary responsibility is to ensure that my team's work aligns with the company's overarching goals. Jellyfish's investment allocations feature has been invaluable in helping me achieve this. It provides a clear and transparent view of where our resources are allocated, making it easier to prioritize tasks and allocate resources effectively.
What do you dislike about the product?
The onboarding process was far from smooth. Jellyfish claims to cater to different engineering organizations, but the reality is that the initial setup was cumbersome and unintuitive. It took our team an inordinate amount of time to figure out how to configure the system to align with our specific needs. The lack of clear and concise documentation exacerbated this problem, leaving us feeling lost and frustrated during the setup phase.
What problems is the product solving and how is that benefiting you?
The key issue that Jellyfish effectively resolves is the lack of visibility and clarity in resource allocation. Before integrating Jellyfish, our team struggled to maintain a transparent view of how our resources were distributed across various projects and tasks. This lack of transparency often led to suboptimal resource allocation, missed deadlines, and misaligned efforts.


    Gary S.

A Data Analytics Tool that just keeps getting better!

  • September 28, 2023
  • Review verified by G2

What do you like best about the product?
The people who work for Jellyfish. They are amazing. Our CSM provides us insights into new features, answers every question we have, helps diagnose configuration issues, etc. The engineers will also join calls to provide their insights into how best to utilize the tool and will take suggestions and potentially implement improvements to help out the customer.
The tool itself is pretty fantastic too. It helps to see "the forest through the trees" in a way that wasn't possible otherwise. The data is laid out on the screens in a very user friendly way so anybody is able to easily digest the information and garner a proper understanding.
What do you dislike about the product?
The UI is beautiful, but it could be better organized. Sometimes it is difficult to find screens you've visited previously. Also, being able to identify what the page is from the tab would be awesome. Currently, if you have many Jellyfish tabs open, it can be difficult to figure out which contains what you need at that time.
What problems is the product solving and how is that benefiting you?
Jellyfish helps us to be able to see where work stands within the SDLC. It can highlight when something is off track and help us to course correct prior to it becoming a problem.


    Andrei P.

Actually a pretty good tool that helps presenting insights

  • September 28, 2023
  • Review provided by G2

What do you like best about the product?
Combines Jira data with Git information that is easy to get to and action. I think presenting this information makes it much easier to the C level execs. This also helps during retrospectives and planning for the future. It's easy to deploy and get going as well.
What do you dislike about the product?
Ease of use also means that the customizability isn't quite there and it's hard to accomplish some tasks. Though the biggest issue is in the nature of the tool itself. It's good at presenting numbers which creates a want/need to chase better numbers, regardless of how that's manifested in the real world. This isn't quite the tool's fault per se, but it's easy to create a situation where less work is being accomplished but the charts look good so the goals are 'met'!
What problems is the product solving and how is that benefiting you?
It's helping us solve the retrospective and goal setting issues and presenting the status and progress to upper management


    Noelle H.

A useful addition to our Scrum Master toolkit

  • September 28, 2023
  • Review verified by G2

What do you like best about the product?
Jellyfish has been a useful addition to our Scrum Master toolkit. It has contributed to improving our team's agility and productivity, and I would recommend it to fellow Scrum Masters looking for a tool to streamline agile processes.
What do you dislike about the product?
It can sometimes be difficult to narrow down to exactly what you are looking for and it breaks down velocity by week as opposed to just giving the full month.
What problems is the product solving and how is that benefiting you?
Jellyfish makes it easier to pull information which means less time on filling out spreadsheets.


    Information Technology and Services

Nice overview of data from multiple sources

  • September 28, 2023
  • Review verified by G2

What do you like best about the product?
Being able to see, for my team, the breakdown of time on epics, time by individuals on certain tasks is really handy. The high level overview of issues by type also makes it quick to see what's going on at a glance.
What do you dislike about the product?
One of the challenges as a team manager is the lack of detailed information on the signals Jellyfish uses to drive some of the reports. The signals are great as it combines information from a variety of sources however not knowing clearly what they are adds an area of doubt to the reporting.
What problems is the product solving and how is that benefiting you?
It's helping to expose data from many locations and centralise reporting efforts.


    Lou M.

1 year using JellyFish

  • September 28, 2023
  • Review provided by G2

What do you like best about the product?
I oversee four development teams. We use JellyFish to determine how well execution matches plans. JellyFish reduces my workload to answer the basic questions such as whos is working on what and how much effort was expended.
What do you dislike about the product?
Jellyfish is cumbersome when trying to slice data by activity type or by team (organization.
What problems is the product solving and how is that benefiting you?
Jellyfish enables me to determine how much effort was expended on each lifecycle activity. e.g. feature development versus bug fixing


    Computer Software

Team performance demystified

  • September 28, 2023
  • Review provided by G2

What do you like best about the product?
I have been using it for the last 5-6 months and it has been a great experience overall.

Few highlights
1. Easy-to-use UI
2. Intuitive navigation
3. Actionable insights
What do you dislike about the product?
There are lots of things that need to be manually configured for our organisation for which we need to reach out to support all the time.
What problems is the product solving and how is that benefiting you?
Understanding how the team is performing, which areas are we investing into and accordingly making data-driven decisions.


    Rob H.

Visibility and a growing set of features

  • September 28, 2023
  • Review verified by G2

What do you like best about the product?
Managing development contribution by Product has always been tricky. Jellyfish provides a significant step forward in aggregating indicators that Development leadership, Product leadership, and executives can use. Plus, we see a steady stream of new ideas and features coming, which is always a good indicator. The visualizations are clever and helpful, and they apply quantitative measures to a notoriously subjective exercise.
What do you dislike about the product?
Measuring effort and contribution is highly subjective, and Jellyfish can't change that fact. However, one area where Jellyfish could improve would be to provide in-app recommendations about the relative usefulness/reliability of the different metrics - and not hidden behind a tool tip or documentation.
What problems is the product solving and how is that benefiting you?
It is difficult to measure and manage development contribution to Product. It is a subjective exercise, and quantitative measures are elusive. Jellyfish provides a growing set of these quantitative measures to help manage the contributing teams.
It gives us a source of truth that allows Product and Development leadership to work together constructively in decision making.


    Computer Software

Useful metrics

  • September 28, 2023
  • Review provided by G2

What do you like best about the product?
Great metrics on throughput both at team and individual level.
What do you dislike about the product?
Would be great to see more customizable dashboards! Would be ideal to be able create arbitrary groupings of engineers (like Starred, but multiple groupings I can configure).
What problems is the product solving and how is that benefiting you?
Jellyfish helps me understand producitivity metrics for my engineering teams so that I can more effectively manage their capacity and spot potential issues early.

We are just starting to use Jellyfish to predict delivery and visualize status of larger initiatives.