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External reviews

340 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Daniel D.

A highly usable APM tool

  • February 20, 2022
  • Review verified by G2

What do you like best about the product?
- easy to set up
- very customizable visualization
- easy to integrate with external messaging/alerting services
- make for kubernetes
- great support and training
What do you dislike about the product?
- pricing and commercial model doesn't promote scalability
- infrastructure monitoring should bring more value
What problems is the product solving and how is that benefiting you?
- Kubernetes based application monitoring
- Microservice tracing and visibility
- Business flow monitoring
Recommendations to others considering the product:
A worthy APM tool worth considering amidst the fierce competition


    Nineta U.

A spectacular interfaz

  • February 20, 2022
  • Review provided by G2

What do you like best about the product?
The monitoring system is very effective, and I think it is impressive.
It is a well-designed system. We can see all the problems and successes in the platforms and other systems. The UI and UX of Instana are spectacular. After learning the basics of using this software, implementing it is very easy and intuitive. All the information is clear to see.
What do you dislike about the product?
Instana has more advanced functions than I need to implement frequently. But these functions, when I want to use them, are confusing. The interface sometimes shows too much information and the configuration options get lost. Maybe it's because of my little experience using other Instana functions. Still, I wish t was more intuitive in some parts.
What problems is the product solving and how is that benefiting you?
Now, we can monitor the performance of some applications we are developing for some of our customers. We can also see how our systems are working. It is crucial for us.
Recommendations to others considering the product:
My biggest recommendation is to have several dashboards, one for each process being monitored. It is crucial to have the information sorted to observe and evaluate it.
And the second recommendation is to monitor all relevant aspects that occur in the company. Of curse, monitoring is not always needed to solve problems; sometimes it is just to keep improving small things. In any case, it is great peace of mind for us to know how our system is working.


    Henri H.

An A1 tool for monitoring teams

  • February 15, 2022
  • Review provided by G2

What do you like best about the product?
When coordinating a team that is not yet engaged, it is helpful to monitor a system that consists of different services. Also, its monitoring system has been enhanced, and I feel it is the most comprehensive one I have used.
What do you dislike about the product?
Instana may take some time to learn or get used to the program's language. So, the cost must include adaptation and learning period. It isn't a big problem. I like this software.
What problems is the product solving and how is that benefiting you?
Regarding the graphs and reports that the program issues, we use them regularly in internal team meetings. We want to analyze situations and make decisions that are necessary to improve the company's number.
Recommendations to others considering the product:
Don't be so apprehensive about how complicated the interface might seem first. You can search tutorials on YouTube or talk with technical support to clear your doubts.


    Information Technology and Services

What a relief after searching for a great monitor program!!

  • February 15, 2022
  • Review verified by G2

What do you like best about the product?
The intricacies and ease (smoothness) of usage.
What do you dislike about the product?
The same things that I love about Instana can also be small stumbling blocks. For instance, when code shows up that I am not familiar with. I am sure we will use this to our advantage however, as time goes on and we tackle this learning curve.
What problems is the product solving and how is that benefiting you?
Mainely hopefully FINALLY finding a program that can monitor (and of course soo much more!).


    Raymond S.

An excellent tool forour internl processes and developing client projects

  • February 01, 2022
  • Review provided by G2

What do you like best about the product?
We can individually track each application we monitor with Instana. Its speed for reporting every error that occurs. It is handy to monitor a system composed of different services, especially if the teamwork is not clean.
What do you dislike about the product?
Sometimes isn't easy to digest the large amount of data provided in real-time.

Its weakly reports about the health of the applications are poor. I prefer check daily reports.
What problems is the product solving and how is that benefiting you?
We use it to monitor all our cloud applications and servers. It is also helpful to keep one eye on our VMs because their CPU performance tends to drop during optimization tests.

On the other hand, we use Instana when optimizing the loading speed and user experience of the applications and pages that we develop for our clients.
Recommendations to others considering the product:
Please, talk to someone who has already used Instana or contact technical support. It is not complex software, but it is overhelming at firts.


    Internet

Nice Observability Platform

  • December 05, 2021
  • Review provided by G2

What do you like best about the product?
Great UI
Easy to start
Easy to install and setup
What do you dislike about the product?
filtering lacks capabilities
Alerting has a lot of issues
UX might be confusing for more complex usecases - hard to get around
What problems is the product solving and how is that benefiting you?
Alerts and monitor the Kubernetes in the organization. Help manage pods/resources


    E-Learning

Amazing platform for micro level monitoring

  • November 25, 2021
  • Review provided by G2

What do you like best about the product?
It provides pod level monitoring and alerting for kubernetes along with a high level graphical view for management as well.
What do you dislike about the product?
We like everything about Instana. Nothing to dislike.
What problems is the product solving and how is that benefiting you?
1. It helps us provide pod-level monitoring to our developers


    Catherine J.

Innovative app for monitoring

  • November 25, 2021
  • Review verified by G2

What do you like best about the product?
The UI is very refreshing and colorful. It portrays a modern look and is very interesting to browse.
The monitoring alerts are helpful to resolve issues on time.
What do you dislike about the product?
Some names could be quite confusing unless we have full knowledge of all the instances listed.
A document to read everything with simple yet understandable details could help new users understand better.
What problems is the product solving and how is that benefiting you?
We deal with store operations, and we often get Instana alerts that ensure that our production services are stable.
We also use the frequency results for our reports in our internal meetings to analyze and take necessary decisions to improve the statistics.
Recommendations to others considering the product:
The Instana website is very interesting to browse and if you have time to kill, you can discover and learn many new topics.
It is also a good idea to ask someone who has worked and used Instana to understand the instances to a greater extent.
Instana can definitely be used to learn trends/frequencies and especially to monitor our services. It's very useful to be prepared in advance for any technical failures.


    Shwetank S.

Instana Makes It easy

  • November 22, 2021
  • Review verified by G2

What do you like best about the product?
Instana is a well-built system used to detect and identify the problems that occur in the network.
It makes finding those issues so easy and convenient and provides a whole lot of analytics about the problem. From the time it started to its running duration, the total number of other services impacted by the problem occurred. And most importantly, the severity of the issue.
Hence saves time and eliminates the manual work required in finding all the details as mentioned earlier.
What do you dislike about the product?
There's no such thing that I wouldn't say I dislike much about Instana. It's just too complicated when you start initially, but later with time as a user, it's easy to understand.
What problems is the product solving and how is that benefiting you?
I use Instana in my work as an IT professional to find the real-time flaws/problem occurring in the backend of the whole Adidas network system.
I also use it for analytics of those problems.


    Geethanjali V.

Instana is helpful in monitoring.

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
It supports lots of technologies and useful while monitoring.
What do you dislike about the product?
We could see nothing dislike in instana.
What problems is the product solving and how is that benefiting you?
We could see some critical and normal alerts from adidas and we will check further to solve it.