Quality App that Solves Number Masking
We needed an app to connect our Amazon Connect to our lawyer's phones so they could dial out to clients while masking their own phone numbers. This does the trick. The problems I see in reviews are AWS related - like logging out is an AWS rule, not the app. I have found no issues with setting the app up or its usage.
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Mobile Connect works
My organization has been using Mobile Connect for about 9 months at this point and we are very pleased with the product. It's straightforward to setup, easy to use and support is responsive.
Good mobile app solution for Amazon Connect
We had been looking for a mobile app for Amazon Connect for a while. There were some bugs in the beginning but these have been improved over time. Overall, great solution for mobile usage of Amazon Connect.
1 person found this helpful
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