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Best of breed order management solution
What do you like best about the product?
Robust, Flexible to modify, Ease of integration, multiple rules and combination can be configured, All logics work at SKU/quantity level which is ideal
What do you dislike about the product?
User Interface is not friendly. API driven model sometimes gives challenges in customization and also understanding the DB structure
What problems is the product solving and how is that benefiting you?
Omni channel order orchestration and fulfillment models are achieved with ease. Have integrated with various ecommerce platforms like Hybris, Magento, open source as well as with ERPs with minimal challenges. Ensured full visibility and traceability of order orchestration flows and helped in fine tuning business logics
Recommendations to others considering the product:
If you are looking for the best in the industry OMS, do not think beyond IBM Sterling
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5 years of wonderful experience in oms
What do you like best about the product?
The integration of oder management with inventory supply and configuring the product delivery to the end user.
What do you dislike about the product?
There are no much downsides but I believe to improve the interface of oms console and configurator.
What problems is the product solving and how is that benefiting you?
We are working for the organization's to develop their business by fulfilling the needs of customer through order delivery in process.
Recommendations to others considering the product:
There is no other competitors with IBM oms.we can go ahead with this product and rely on this as it is amazing
IBM sterling order management
What do you like best about the product?
Ease to customise the business requirement. Product provides very good features oob. Complete business can be set up using the tool. I personally believe sourcing & scheduling is best feature in the tool. Complex sourcing logics can be easily achieved.
What do you dislike about the product?
Installation is the biggest task for the tool. Debug the logs for installation of this product is difficult in case any errors. Consume high space.
What problems is the product solving and how is that benefiting you?
I worked for clients who has global market and few are only in US. Complex sourcing logics and different business pipelines can be set up easily. Easily modified and debug.
The experience was explicitly precise and repeatable, only when we are right next to the customer!
What do you like best about the product?
Procurement request that I complete an integrity test after working close to 20 years with them. I enjoyed negotiating with IBM procurement, explaining over and again, securing every possible opportunity to work with IBM.
What do you dislike about the product?
IBM loves to request for permission to access all my data and not tell me what it is that they are looking for or looking at.
What problems is the product solving and how is that benefiting you?
SLA that requires much time (> 6 months) to approve a Budget. Efficiency and time on my end to complete other more important tasks.
Recommendations to others considering the product:
To connect with their vendors directly with and without IBM Sterling Order Management. To learn and to understand their existing partner’s value preposition.
IBM store engagement review
What do you like best about the product?
The ui aspects of the store engagement is awesome.. we are able to complete pick pack and ship in less than a minute. Also we can switch between the stores very easily.
What do you dislike about the product?
We are getting logged off automatically in very short span of time.
What problems is the product solving and how is that benefiting you?
We are recreating the end to end life cycle of a product . Store engagement is getting involved once an order is released to a store. It's a time saving application.
Easy to adapt
What do you like best about the product?
It's a good product can be adapted easily. Can be integrated with Oracle products.
What do you dislike about the product?
Configurator UI should be improved. Little complected in sourcing.
What problems is the product solving and how is that benefiting you?
We have integrated this product with front end hybris & Oracle products as down streams.
Its one of the best OMS product
What do you like best about the product?
The product is huge and almost has all features an OMS system would have ready to implement.
Recently IBM OMS has also launched on cloud which is icing on the cake.
Recently IBM OMS has also launched on cloud which is icing on the cake.
What do you dislike about the product?
Build on very old architecture it is very robust.
It takes lot of time for deployment even if it is for very small change.
Its configurator takes lots of time to launch.
Last but not the least as it is a huge monster it takes time to master it.
It takes lot of time for deployment even if it is for very small change.
Its configurator takes lots of time to launch.
Last but not the least as it is a huge monster it takes time to master it.
What problems is the product solving and how is that benefiting you?
Multichannel order management is simplified using sterling. Its sourcing engine helps customer in determining best and cost effective node for fulfilment of order. Its inventory visibility helps customers on order promising.
Recommendations to others considering the product:
Not suitable for midscale business
One of the Best OMS system
What do you like best about the product?
IBM Sterling OMS has is a comprehensive Order management system, IT's Order Orchestration process is one of the best that marries between different disparate systems across a supply chain. It automates the selling and fulfillment process with such of an ease yet with high accuracy.
What do you dislike about the product?
The Sterling Call Center Business Intelligence Operational Reports are not supported in a sharded environment.
I would really like this feature to work.
I would really like this feature to work.
What problems is the product solving and how is that benefiting you?
I have used it for multiple Online retailers, it was very nice to see OMS work seamlessly to optimize there OMS system.
Lot of manual processes are automated here to save the daily hassle.
Lot of manual processes are automated here to save the daily hassle.
Recommendations to others considering the product:
It is really good but still FIT GAP analysis between your expectation and OMS features has to be done very well in order to save yourself from late jolts while implementing.
Ibm watson supply chain software
What do you like best about the product?
It delivers the best and the perfect order
What do you dislike about the product?
It needs experienced persons and well trained
What problems is the product solving and how is that benefiting you?
Connect and collaborate and it also delivers the very perfect order
Recommendations to others considering the product:
It is always visible and manages disruptions.
It is also fast and easy while using
It is also fast and easy while using
Solid platform with outdated interfaces, consoles, and platform architecture.
What do you like best about the product?
OMS has an incredible amount of flexibility. Its ability to extend and use other systems in the company is enormous.
What do you dislike about the product?
The tool still acts like a monolith. New growth projects run the risk of doing something wrong, by the fact that it can be done in many different ways.
Significant challenge in managing the tool due to continued dependence on IE-only CSS and heavy Java-based consoles.
No excuse at this point that the tool is missing a mobile app for tactical order support. More focused than the business console.
Significant challenge in managing the tool due to continued dependence on IE-only CSS and heavy Java-based consoles.
No excuse at this point that the tool is missing a mobile app for tactical order support. More focused than the business console.
What problems is the product solving and how is that benefiting you?
OMS simplifies the process for inbound order capture from WCS and EDI, reducing the burden on WCS to develop custom integrations. OMS also integrates our promising from a complicated, home-grown inventory solution to WCS.
Recommendations to others considering the product:
OMS is a huge tool. Know the business needs first, and engage a partner with broad experience supporting like clients. The hardest part is not knowing the right way to implement a solution; not knowing what you don't know.
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