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Reviews from AWS customer

3 AWS reviews
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External reviews

138 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    RonnieYazdani

User-friendly CLI and efficient dashboard streamline operations with robust security features

  • April 17, 2025
  • Review provided by PeerSpot

What is our primary use case?

We usually recommend Palo Alto Networks VM-Series for BFSI companies.

What is most valuable?

I find Palo Alto Networks VM-Series easy to deploy, and none of my customers have had significant complaints. My customers have high certifications provided by Palo Alto Networks. The friendly dashboard and the ability to easily command and use the CLI make Palo Alto Networks VM-Series a better product. It offers robust solutions, making it valuable to my customers.

What needs improvement?

It may be beneficial if the firewall can monitor all internal elements like VMs pulling from HP servers. Consolidating these insights into a single dashboard would be advantageous.

For how long have I used the solution?

I have been familiar with Palo Alto Networks for four or five years.

What do I think about the stability of the solution?

The performance of VM instances has some limitations in terms of threshold and throughput compared to appliances.

What do I think about the scalability of the solution?

I would rate scalability as eight out of ten.

How are customer service and support?

Palo Alto Networks offers better technical support, maintaining SLA efficiently, and resolving issues promptly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In some cases, I have migrated from Cisco to Palo Alto Networks VM-Series smoothly.

What's my experience with pricing, setup cost, and licensing?

Pricing for Palo Alto Networks is higher than other OEMs, but considering the robustness and features, it gains customer trust. Technical configuration is a focus area due to its high commercial profile.

Which other solutions did I evaluate?

I consider Check Point alongside Palo Alto Networks, as well as Cisco for wireless solutions.

What other advice do I have?

When evaluating, consider the customer’s environment and pain points since both Check Point and Palo Alto Networks have their advantages. Overall, I rate Palo Alto Networks VM-Series eight out of ten.


    Frank Nguyen

Secures remote work with advanced threat protection and efficient traffic management

  • April 03, 2025
  • Review from a verified AWS customer

What is our primary use case?

I am using Palo Alto Networks VM-Series because almost all my application infrastructure is hosted on AWS. AWS supports deploying Palo Alto Networks VM-Series in their marketplace, and Palo Alto is a leader in security in the firewall market. I also use the GlobalProtect VPN from Palo Alto Networks.

What is most valuable?

Palo Alto Networks VM-Series is very strong in security features like antivirus, anti-spyware, and machine learning capabilities that help scan for antivirus and anti-spam. This ensures high security for internal and external traffic. They frequently update antivirus patterns and application threats, which provides reliable protection. I also value GlobalProtect VPN for supporting remote users as most of my employees work remotely. Additionally, Palo Alto Networks helps me visualize and manage network traffic effectively, blocking risky files and enhancing network security.

What needs improvement?

Currently, I do not have specific suggestions for Palo Alto Networks VM-Series improvements. I am happy with the rich features provided. As I have only used it for four months, I might need more time to explore and suggest enhancements.

For how long have I used the solution?

I have been using Palo Alto Networks VM-Series since December 2020, around four months.

What was my experience with deployment of the solution?

Deploying Palo Alto Networks VM-Series was a bit challenging. I rate it a six out of ten for ease, as it required going through extensive documentation to set it up. Deployment took nearly a week to complete.

What do I think about the stability of the solution?

I rate the stability of Palo Alto Networks VM-Series as seven out of ten. I have not experienced any major problems or downtime, but I haven't yet explored all its features.

What do I think about the scalability of the solution?

Currently, I do not have a clear answer about the scalability of Palo Alto Networks VM-Series as I have not scaled it yet.

How are customer service and support?

I have not directly used Palo Alto's technical support as I rely on vendor support. The vendor provides me with documentation when needed.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Before using Palo Alto Networks VM-Series, I used a physical box on-premises. The switch was due to moving all infrastructure to AWS, necessitating a virtual solution.

How was the initial setup?

The initial setup of Palo Alto Networks VM-Series was somewhat challenging, requiring extensive documentation review. I rate it a six out of ten for ease.

What about the implementation team?

I handled almost 100% of the deployment myself. However, for specific features, I consulted the vendor engineer, who provided online documentation for guidance.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing of Palo Alto Networks VM-Series as six or seven out of ten. The cost involves purchasing through a vendor, which might mark up due to the supply chain. I've had no complaints about Palo Alto's pricing.

Which other solutions did I evaluate?

I did not evaluate other options before choosing Palo Alto Networks VM-Series, as it is a leader in the market.

What other advice do I have?

Overall, I rate Palo Alto Networks VM-Series an eight out of ten. I am happy with its performance and rich features.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Bharath V.

Palo Alto NGFW

  • March 07, 2025
  • Review provided by G2

What do you like best about the product?
PA next gen cloud firewalls deep threat detection integration gives a great security backbone for any network infrastructure. Their AI threat detection is a game changer
What do you dislike about the product?
Palo alto being a huge company, it comes with alot of visibility in the market and constant vulnerabilities. Regular patching and sometimes more intrusive patching which could put production networks at risk
What problems is the product solving and how is that benefiting you?
As the world is moving towards as a service platforms cloud firewall as a service be Ill really important and needed for the current hybrid environments


    Retail

Quite happy with the solution

  • March 07, 2025
  • Review provided by G2

What do you like best about the product?
It really helped my on my day to day work to make my threat hunting streameless. Real time visibility is a great asset! We were quite happy with Palo Alto compared with our previous solution.
What do you dislike about the product?
Getting used to the GUI might take some time and the documentation doesn't help much but once you get used to that, everything works quite fine. So that's not a big deal
What problems is the product solving and how is that benefiting you?
It helped us to detect and successfully stop lateral movement attacks and data exfiltration attempts.It saved a lot of time with the automated corelation of events.


    Education Management

Dependable Cloud Security with Ease

  • March 02, 2025
  • Review provided by G2

What do you like best about the product?
It's easy to set up with AWS, and it provides strong security with deep threat protection and packet filtering. The firewall is also user-friendly and can grow with our needs. Overall, it gives us peace of mind and makes managing cloud security much simpler.
What do you dislike about the product?
Setting up and configuring the firewall can be complex and requires a good amount of time and effort to get it running smoothly. While the security features are strong, the cost and complexity of setup could be a downside.
What problems is the product solving and how is that benefiting you?
It protects my cloud apps from malware, ensuring my data is safe. The firewall integrates smoothly with AWS. It also inspects network traffic to block potential threats quickly, giving me peace of mind about my cloud environment's security.


    Computer Software

A WORTHY SERVICE

  • February 17, 2025
  • Review provided by G2

What do you like best about the product?
One of the things I like most about Palo Alto Networks' Cloud NGFW is its challenging and adaptive security for cloud-based environments, the user friendly management environment, the high scalability, and of course the integration with the latest technology cloud-native tools. Also It provides a unique layer of protection while reducing at a very low rate the impact on cloud performance. Last but not least it is helping organisations reduce the complexity of securing their cloud infrastructure which is super important.
What do you dislike about the product?
While it has a lot of things I love, I can mention some things that I can tell I dislike. I think it is quite complex, it is highly costly by my opinion, and vendor lock-in might be not ideal for some organisations. This is create a not so much ideal choice for a company or organisation. Finally, the mandatory reliance on Palo Alto’s ecosystem and the potential for performance overhead could be some
key points to think about it before fully get forward with the solution.
What problems is the product solving and how is that benefiting you?
Palo Alto Networks' Cloud NGFW as I mention before have many benefits. It is solving a lot of security challenges with his high-performance protection in cloud environments. By resolving issues like cloud security, threat prevention, visibility, Zero Trust enforcement, and compliance, organisations wins a lot with this strong protection, user friendly security management, and then they gain even greater agility. For businesses with cloud infrastructures, these benefits are the most important.


    Internet

Enhancing network security

  • January 27, 2025
  • Review provided by G2

What do you like best about the product?
Seemles integration with cloud environments.Ability to scale easily depending on business needs
What do you dislike about the product?
Configuration can be overwhelming requiring a steep learning curve for those new to the platform.
What problems is the product solving and how is that benefiting you?
securing cloud environments, providing advanced, scalable firewall protection


    Automotive

Cloud NGFW

  • January 27, 2025
  • Review provided by G2

What do you like best about the product?
Provides comprehensive visibility into network, user, and application traffic
What do you dislike about the product?
Prices is too expensive and not competitve in the market
What problems is the product solving and how is that benefiting you?
Easy security management
Deeper visibility across apps, user activities


    Computer & Network Security

Palo Alto Networks Cloud NGFW Capabilities

  • January 08, 2025
  • Review provided by G2

What do you like best about the product?
NGFW (Next-Generation Firewall) has amazing security capabilities and features for cloud environments.

Ease of Use, Implementation & Integration - It is very easy to use and deploy NGFW and integrate it with various cloud environments like Aws, Azure and GCP. It requires minimal operation overhead from the end user side.

Number of Features - It offers various advanced features like zero-day threat detection prevention and Protection, URL Filtering, real-time threat detection and mitigation. It also protects against malware and phishing.

Frequency of Use - It is highly scalable and dynamic and helps in handling increasing workloads without manual intervention. Capabilities like automation and orchestration helps in provisioning and scaling.

Customer Support - Palo Alto Networks customer support is very proactive to the threats and one of the best in the world.
What do you dislike about the product?
Cost - One of the major Factors is the high pricing. The solutions offered by NGFW are expensive and adding additional set of features and scaling requires additional cost whihc makes it expensive.

Integration - Integration with other vendor is not that great and hence this results various complexity while performing interoperability.

Optimization - Optimization for non-standard protocols is may intorduce potential limitations and it might feel restrictive for some users.
What problems is the product solving and how is that benefiting you?
Palo Alto NGFW has a simplified operational strategy and execution while deploying and integration with native tools which proves helpful.

Cloud environments are more prone to malware, ransomware and zero-day attacks. NGFW uses Artificial intelligence and Machine Learning to detect and prevent this attacks in real time

Scalable and high performance environments help in avoiding and reducing performance bottle-necks which can arise due to high-throughput demands.


    Andrei Valentin F.

This text is already in English and does not require translation.

  • January 07, 2025
  • Review provided by G2

What do you like best about the product?
The professionalism first of all, because when I encountered them, they treated me in a very polite manner and answered all of my questions just so everything would be clear for me.
What do you dislike about the product?
Not that I disliked something in particular, but you can always improve in all metrics definitely, but for my experience, I have nothing to hold against you.
What problems is the product solving and how is that benefiting you?
When I encountered issues with the utilization and I was not sure about some steps that I did, I wanted to contact you guys to make sure it was the correct manner of doing things.