Sprout Social
Sprout SocialExternal reviews
5,990 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Immensely Useful and Highly Intuitive
What do you like best about the product?
Sprout makes it really easy to schedule posts across multiple platforms quickly and with minimal effort. They have a suite of features to help optimize copy, images, and timing for each platform. The publishing calendar makes it simple to see what posts you currently have scheduled and plan out new ones, even going as far as allowing drag & drop to reschedule posts. Their reporting is very visual and easy to read and draw effective conclusions to refine your plans. Sprouts campaign planner makes it really easy to plan out a dedicated campaign and generate reports just on that campaign.
What do you dislike about the product?
Nothing significant. Numbers in reports don't lock-in from reporting period to reporting period so if you do a report every two weeks, you're comparing post numbers from the last two weeks to posts that have up to four weeks of numbers. Some features are a little buried and unclear what they're used for.
What problems is the product solving and how is that benefiting you?
Sprout is making it easy to schedule and plan posts that are optimized for platforms with minimal time and effort.
Powerful tools for a powerful price
What do you like best about the product?
Easy to use
Keeps me organized
lots of support
new features added
Keeps me organized
lots of support
new features added
What do you dislike about the product?
If I had to pay for it, I wouldn't. It would be an unnecessary expense. Luckily my supervisor doesn't feel that way. Some features that are locked behind upgrade pay walls seem like they should be part of the package. When you pay as much as you do for a single user per year, you should just get all the features.
What problems is the product solving and how is that benefiting you?
We have to organize our posts according to our programs and grants. Sprout makes this super simple and by doing so makes running reports for individual programs or grants is a snap
Great platform, good customer service
What do you like best about the product?
The platform is user-friendly which is great for those of us LESS tech-savvy. Whenever the odd issue comes up an dI need support, the customer service is fantastic. I also appreciate the free events they hold regularly.
What do you dislike about the product?
It is on the more expensive side but it is worth it.
What problems is the product solving and how is that benefiting you?
The scheduling at optimal times and AI integration really help.
Best I've Found!
What do you like best about the product?
Sprout Social has become my go-to dashboard for managing all social media channels. It makes scheduling content a breeze. My favorite part though is the unified inbox making it easy to keep track of incoming engagement across all channels.
What do you dislike about the product?
Pricing makes it tough to add additional users, which would be a huge help for teams.
What problems is the product solving and how is that benefiting you?
Scheduling, Monitoring
The best platform we've found
What do you like best about the product?
We did a pretty thorough survey when we chose Sprout a number of years ago, and we still find that the scheduling, inbox and and reporting tools are best for our team.
What do you dislike about the product?
We would really benefit from multiple ways to authenticate an IG account, which some of our other dashboards allow.
What problems is the product solving and how is that benefiting you?
Our primary use for Sprout is for the day-to-day account management and monthly scheduling, which it does well. We also use their analytic tools for monthly and quarterly reporting.
A powerful social media management platform
What do you like best about the product?
Sprout Social is a powerful social media management platform that I highly rate for its intuitive interface, robust analytics, and ability to streamline collaboration and scheduling across multiple accounts.
What do you dislike about the product?
A downside of Sprout Social is its relatively high cost compared to competitors, which may be a barrier for smaller teams or businesses with limited budgets.
What problems is the product solving and how is that benefiting you?
We use Sprout Social for scheduling and publishing social media content, monitoring engagement, analyzing performance metrics. We appreciate that we can manage multiple accounts in one place, and collaborate with team members on social strategy and implementation.
Fast & user-friendly
What do you like best about the product?
Sprout Social is an easy-to-use platform for planning social content! I love the way that the calendar is laid out for a great visual in terms of planning and seeing what is coming up ahead on the posting schedule. I use Sprout every day for my job in communications and social media, and it has been easy to learn and implement into the way I plan content. I enjoy seeing the metrics from posts and percent of engagement with each post as well. It fits great into my day-to-day duties as a social media manager! It uploads all posts at high quality as well, which is great because other platforms I've used in the past have chopped the quality a bit when uploading.
What do you dislike about the product?
Sprout Social is a little bit on the expensive side of content planning platforms, and so the cost has put a little bit of strain on the budget and looking towards moving away from the platform solely because of the cost and not using all of the features to their fullest extent for the type of content we are putting out.
What problems is the product solving and how is that benefiting you?
It solves the issue of taking time every day to look at social media analytics and to remember to post on time every day. I mostly enjoy and benefit from the peak times feature, so that we can see what peak times of engagement each day to aim to post during.
Sprout is user-friendly and offers important tools
What do you like best about the product?
I enjoy Sprout's function to post across various social media platforms by the click of one button. I also enjoy how Sprout offers tools for measuring social media analytics and social listening which I hope to use more of.
What do you dislike about the product?
I don't like how some of my posts do not go through without explanation and how sometimes, my social media accounts disconnect randomly.
What problems is the product solving and how is that benefiting you?
It is solving the problem of posting natively to various social media accounts.
Sprout Social is a great tool for marketing teams!
What do you like best about the product?
Sprout social helps my team and I keep our multiple brands social platforms organized with a one stop shop to post whatever I need to do at the drop of a hat.
What do you dislike about the product?
The tagging feature on Sprout can be a little harder when you have to create multiple posts to tag on different platforms.
What problems is the product solving and how is that benefiting you?
Sprout social is helping cut our execution time in half. We can toggle between brands to post with ease. We can also schedule posts in advance which helps us plan strategies that work.
Content Planning, Community Management and Reporting
What do you like best about the product?
Being able to build out social content in one place across teams and clients.
What do you dislike about the product?
Updating API's so often, some custom features are not available to schedule. (Threads, reposts to stories)
What problems is the product solving and how is that benefiting you?
Planning, approving, scheduling and engaging with social content all in one place across different teams and pages.
showing 1,011 - 1,020