Sprout Social
Sprout SocialExternal reviews
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Love Sprout, but some things could be better 🧐
What do you like best about the product?
My team loves how involved the Sprout team has been in our success as an agency and taking the time to walk us through step-by-step how to use our tools and get results for our clients.
What do you dislike about the product?
As with everything there are platform limitations and some tickets we have sent through tend to move slow.
What problems is the product solving and how is that benefiting you?
Brand awareness for smaller accounts.
Good for daily use
What do you like best about the product?
Easy layout, like the side panel and ability to collapse if needed
What do you dislike about the product?
sometimes it doesnt let me create a case
What problems is the product solving and how is that benefiting you?
it's helping us monitor public mentions about our company on a daily basis, which then allows us to follow up or escalate as needed
Sprout is great!
What do you like best about the product?
Sprout has made it much easier to manage our socials and gather data as a small team. Being able to create a large amount of content and schedule it ahead of time has been a great resource during the busy season. We regularly use Sprout, it's very straightforward and intuitive.
What do you dislike about the product?
The only thing that I would say I "dislike" about Sprout is that we have to regularly reauthorize our accounts. We had a time last year where one of our team members was out of town and we were not able to reconnect our accounts to successfully post our social content, so we had to manually do it.
What problems is the product solving and how is that benefiting you?
Content management: Making it easier to post content to multiple platforms all in one place.
Scheduling: Being able to schedule large amounts of content all at one time.
Analytics: Being able to gather and sort data from each platform and present it in an easy to understand format.
Scheduling: Being able to schedule large amounts of content all at one time.
Analytics: Being able to gather and sort data from each platform and present it in an easy to understand format.
Great Scheduling Tool!
What do you like best about the product?
Sprout has been amazing for scheduling posts when you have 5+ clients to manage. They also have a good reporting element that we provide to clients to see channel performance.
What do you dislike about the product?
The reporting analytics provided could be a little more robust.
What problems is the product solving and how is that benefiting you?
We no longer have to manually upload posts for clients.
Great platform for finding creators
What do you like best about the product?
Their discovery and signals tools are very helpful in finding creators for our brands.
What do you dislike about the product?
Some data requires an opt in process from the talents end, not super feasible to have creators opt into the platform for all programs - making data pulling manual.
What problems is the product solving and how is that benefiting you?
Ability to find creators and demographics for our brands.
A Social Media Manager’s Report of Sprout Social
What do you like best about the product?
Hands down my favorite thing about Sprout Social is the ability to schedule posts out on multiple platforms with the recommended times - we have seen a huge increase in our KPIs by utilizing this simple feature!
What do you dislike about the product?
Something that has been slightly frustrating is the changes in reporting. Now, I understand this isn’t due to Sprout Social, but rather the social platform changing its formula and how it measures things, but it has just posed some inconsistencies for our monthly/quarterly/annual reports for various clients.
What problems is the product solving and how is that benefiting you?
Sprout helps find things we can’t when it comes to social listening! We can type in keywords, hashtags, etc. and it is picking up community conversations we would have otherwise missed!
Easy-to-use social dashboard for organic and paid purposes
What do you like best about the product?
Being able to see all posts from all channels in one publisher view, with the ability to boost posts that show higher-than-average organic engagement.
What do you dislike about the product?
Initial difficulty of linking Meta ad account for paid boosting (user roles had to be shifted around to allow me to boost posts).
What problems is the product solving and how is that benefiting you?
Ability to view multiple social channels for the DR brand at once to easily compare results/engagement across channels. Ability to boost posts easily from the dashboard by referencing the engagement information shown in the publishing view.
Great for managing several accounts
What do you like best about the product?
My favorite part about Sprout Social is that you can tag people/business in captions for scheduled posts! Huge deal breaker for those of us who are creating a lot of content in advance that is highly engaging with other accounts. I also like that Sprout Social has several different "profiles" or "users" that lets one person organize and create content for multiple different brands/clients.
What do you dislike about the product?
One downside of using Sprout Social is that you cannot schedule Facebook story posts like you can Instagram story posts. Occasionally, social media accounts will be "unlinked" for unknown reasons, but are easy to reconnect.
What problems is the product solving and how is that benefiting you?
Sprout Social is making managing multiple different brands' social media easy, organized and highly interactive!
Solid Platform with Smart Tools for Social Pros
What do you like best about the product?
Sprout Social has been a reliable tool in our marketing stack for scheduling, reporting, and keeping our content organized across multiple brands. The interface is clean, intuitive, and easy for both seasoned marketers and newer team members to navigate.
The reporting features give us quick insights that help guide strategy, and the shared content calendar is a huge win for collaboration.
The reporting features give us quick insights that help guide strategy, and the shared content calendar is a huge win for collaboration.
What do you dislike about the product?
While some advanced functions (like deeper integrations or custom reporting) could use more flexibility, overall Sprout delivers a polished experience with great customer support.
What problems is the product solving and how is that benefiting you?
Sprout Social has been a reliable tool in our marketing stack for scheduling, reporting, and keeping our content organized across multiple brands.
Sprout Social is a good way to track how we're doing
What do you like best about the product?
I'm relatively new to Sprout Social but am already finding benefit in it. I like that I can track how we're doing very easily with the Profile Performance. I am also finding value in creating content in my drafts folder and then how easy it is to share that folder with others for reviews and changes before the post goes live.
What do you dislike about the product?
There are so many parts to Sprout Social. I feel like I haven't even touched the surface of what this can do. I don't think that's a negative, but for me right now because I haven't had the time to look into all of it, it can feel overwhelming.
What problems is the product solving and how is that benefiting you?
We need to track our analytics and Sprout Social makes that easy to do. We also have a system where others need to review my content before it is posted, and because we all have access to my drafts folder, that's easy to do.
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