Sprout Social
Sprout SocialExternal reviews
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User-friendly and easy to learn
What do you like best about the product?
Being able to post to multiple platforms at once. Saves a lot of time
What do you dislike about the product?
Nothing. The app is great! Only suggestion would be to be able to automatically tag on certain apps
What problems is the product solving and how is that benefiting you?
Saves time on posting to multiple platforms
Great all-in-one platform for all your social needs
What do you like best about the product?
Being able to see all the analytics on the platform has saved our team so much effort. Before Sprout Social, we were using multiple platforms (Meta Business Suite, LinkedIn's platform, posting directly on X) after switching to Sprout, it's since saved us hours and hours of time. The UI is also easy to use and intuitive, which made it easy to quickly onboard new team members using the tool.
What do you dislike about the product?
I don't see any downsides at the moment.
What problems is the product solving and how is that benefiting you?
Sprout Social saves my team and I copious amounts of time. Instead of figuring out what posts go where on different platforms, we're able to schedule everything out in one defined platform and focus on ideating, creating, and other ways to grow our business.
Sprout Makes Social Scheduling Easy Peasy
What do you like best about the product?
I like that I can manage all of my social accounts in one place. I enjoy the "optimal times" feature and all of the analytics I have access to.
What do you dislike about the product?
I wish the bulk uploading experience was better.
What problems is the product solving and how is that benefiting you?
Sprout makes social sharing simple and provides the data I need to measure performance. I spend significantly less time scheduling out posts - which is a huge win in my book!
Helpful, easy to use tool
What do you like best about the product?
Sprout Social is pretty user friendly and intuitive. It has been a game changer for us for scheduling posts and managing comments etc. Sprout also has a lot of helpful content on their website and in their emails related to the industry.
What do you dislike about the product?
In Publishing, I wish that the post previews were better for each platform. I wish that we could view both desktop and mobile, and that we could click on the preview and scroll through photos.
What problems is the product solving and how is that benefiting you?
Sprout Social makes it a lot faster for us to schedule posts, manage comments and messages across all channels, and review the data/metrics.
I like sprout social, it saves lot's of time and headaches but has limitations.
What do you like best about the product?
Out of all the softwares I tested, Sprout was the best when it comes to logging into multiple clients social media accounts and keeping the accounts organized by clients.
What do you dislike about the product?
The price is astronomical for small business owners and also there are some software limits but that is likely just due to the social media network limitations.
What problems is the product solving and how is that benefiting you?
I have numerous clients and Sprout Social allows me to login to my clients accounts without having to save passwords and log in and out constantly.
Effortless Social Management with a Minor Limitation
What do you like best about the product?
I've really enjoyed using Sprout Social—the interface is clean, intuitive, and incredibly user-friendly. It makes managing multiple accounts feel seamless and efficient. Overall, a great tool for social media management!
What do you dislike about the product?
One area for improvement: Instagram now allows up to 20 photos in a carousel, but Sprout still limits uploads to 10. I’d love to see that updated so we can take full advantage of Instagram’s features. I would also love to be able to add music for instagram natively in the sprout platform!
What problems is the product solving and how is that benefiting you?
Sprout allows me to see all of the content I have scheduled across multiple platforms all in once space. It is beneficial to me so that I don't have to run through multiple platforms. I also tend to post the same content on multiple platforms so I really enjoy the duplicate feature.
Great Social Media tool
What do you like best about the product?
I love that Sprout Social makes it easy to schedule and post, but more importantly, the intuitive reporting capabilities are what make this program stand out.
What do you dislike about the product?
Honestly, there are no downsides to Sprout Social itself. I have used other programs such as Hootsuite and I by far prefer this program.
What problems is the product solving and how is that benefiting you?
It makes it easy to respond to all customers in a timely manner in one place. The report tools also make it easy to update upper management by having automated reports sent directly to them.
Live Love Sprout Social
What do you like best about the product?
I really appreciate the ease of managing all my client accounts in one place. I know that's the point, but I want to specifically touch on the competitor reports and tag reports. I love being able to tag incoming items to come back to later and how Sprout will compile everything into a report for me that's easy to share.
What do you dislike about the product?
I recently had an issue with ad sets becoming disconnected from Sprout. This was super frustrating for me, as well as a client, as it led to missed opportunities for customer support and frontline engagement. I did receive quality customer support from Sprout Social, but it is just frustrating that this would be an issue suddenly with no warning.
What problems is the product solving and how is that benefiting you?
Sprout Social is allowing me to keep a pulse on all of my clients at the same time even when they are across so many different industries. The platform makes it easy to recall specific engagement instances, pinpoint increases/decreases in traffic and report findings to my team and the client.
Great Social Media Analytics Software for Business
What do you like best about the product?
Sprout has developed APIs for reporting, reducing the time necessary to map data and build dashboards and reports with easy implementation. Compared to other software, integration with third-party tools is relatively simple. The KPIs are comprehensive but not overwhelming, allowing users to extract meaningful insights more efficiently. Sprout’s team is highly customer-focused, receptive to suggestions, and committed to innovation in technology, tools, and user retention. Additionally, Sprout enables faster, more frequent deployment of social media posts across multiple platforms within one single software, in addition to frequently accessible analytics tools for monitoring performance, so it's a frequently used software for multiple roles.
What do you dislike about the product?
Not really a fault of Sprout, but the 3rd party social media platforms sharing data aren't always equal in KPI's and metrics. Some of this could be regulations in countries and privacy caused on the platforms as well. But the varying KPI's and visibility of the performance on these platforms is hard to compare and tell what works best for users, without some trial and error not always visible in the data itself.
What problems is the product solving and how is that benefiting you?
Seeing social media performance results faster and with more clarity to make decisions.
Great for multi location social media managment!
What do you like best about the product?
We have 3 locations and are opening a 4th in a couple of months. We post on all of the channels, instagram, facebook, tiktok - there are so many accounts to manage and post from. This helps streamline our scheduling process - even allowing us to post stories!
What do you dislike about the product?
No downsides thus far! It has everythingwe need
What problems is the product solving and how is that benefiting you?
Posting on many platforms and scheduling out posts - also allowing team reviews/comments
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