Sprout Social
Sprout SocialExternal reviews
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Vice President
What do you like best about the product?
Onboarding has been a breeze! User interface is amazing!!
What do you dislike about the product?
Nothing yet! It's all been so seamless and easy to follow.
What problems is the product solving and how is that benefiting you?
Ease of operations. Collaboration with clients.
Great Tool
What do you like best about the product?
Very easy tool and makes social media updates a lot less stressful.
What do you dislike about the product?
I do not have any dislikes for Sprout Social
What problems is the product solving and how is that benefiting you?
Sprout Social makes scheduling content much easier.
Massive time saver for someone who is handling 100s of social media profiles from one place.
What do you like best about the product?
The bulk posting/compose is one of the major reason I am using sprout social, I used other SMMS as well like Hootsuite and Feedhive but sprout social is the best.
What do you dislike about the product?
I am not able to filter post based on the tags and campaings in Post Report session, which is a major drawback of sprout.
What problems is the product solving and how is that benefiting you?
I run the SMCC (Social Media Command Center), where we manage and handle hundreds of Facebook and Instagram profiles all at once. Sprout Social not only helps me upload content in bulk across all these SMCC pages, but it also helps me analyze the overall performance of all the properties at once. Additionally, I can create multiple campaigns, which helps me organize the posting more efficiently.
Wonderful platform to see all our scheduled posts.
What do you like best about the product?
I like the ease of seeing all our brands in one page. What is scheduled, what is planned and what has posted.
What do you dislike about the product?
The training for this coule be improved.
What problems is the product solving and how is that benefiting you?
Scheduling multiple posts on multiple brands.
Highly responsive
What do you like best about the product?
Intuitive interface with a responsive support team.
What do you dislike about the product?
Some fairly basic features, like Listening, are available only for an additional fee. I feel the cost is high enough to warrant inclusion of these features.
What problems is the product solving and how is that benefiting you?
It's greatest feature is the approval workflow that ensures we meet compliance requirements.
Great tool, easy to use
What do you like best about the product?
The ease of scedualing social media content
What do you dislike about the product?
so far I havent found anything I dislike
What problems is the product solving and how is that benefiting you?
It is making it faster and easier to sceduale social media posts
The Best Social Tool Out There
What do you like best about the product?
Sprout's ability to stay organized and provide insight into performance is truly the best in the game. I also love their AI copy feature and Viral Post capability.
What do you dislike about the product?
I wish there was the ability to schedule Instagram Stories with tags and Instagram Carousels with music.
What problems is the product solving and how is that benefiting you?
The ability to plan and check my content for multiple clients all in one platform.
Comprehensive Social Media Scheduling, Engagement, Listening, and More
What do you like best about the product?
Sprout has revolutionized my workflow as a social media manager. Its features for scheduling content across multiple platforms, implementing approval workflows for manager input, and tracking all our KPIs in one place have significantly enhanced our social media strategy. The platform’s seamless integration with our existing tools made the transition smooth and efficient. Additionally, the thorough training from the Sprout onboarding team made it easy for us to master the platform. Thanks to their support, we fully transitioned to Sprout in under a month. It’s now an integral part of our daily routine, from scheduling and interacting to evaluating our marketing success.
What do you dislike about the product?
So far we haven't noticed too many downsides. Some of the main compliants are mostly a result of API issues that come from the social platforms themselves. For example, tagging instagram pages requires social managers to type in the exact user handle and doesn't provide a pop-up selection like it does for Facebook. Or in Listening, most of the options are in X syntax, which isn't as helpful for us because X is our least-used platform. Overall, we are still satistfied with the services that Sprout offers and see little downsides!
What problems is the product solving and how is that benefiting you?
One of our biggest problems on our team was related to social approval processes. Before Sprout, we would write up the calendar in an email with attachements. Often times, this would get lost in busy inboxes, but with Sprout Approval Workflows, my managers can see the content and comment any changes they have before it is published. I like that they get emails for each individual piece of content I send their way. I also like that I can set up different steps in the approval process so different levels of managers can review in hierarchal order. Now, content isn't published without several people seeing it and approving, which is great for our kind of business that has a lot of regulations.
My Positive Experience with Sprout Social
What do you like best about the product?
What I love most about Sprout is how easy and intuitive it is to use. In the campaigns section, I appreciate that you can add a description of what the campaign is about, ensuring you always have the necessary information to organize your posts. I love the AI assistant that provides caption options for posts and the suggested posting times are very accurate. Additionally, Sprout offers very useful analytics to help us determine if our content is on the right track or if adjustments are needed.
I also appreciated the onboarding process we received at the beginning; the team was very friendly, patient, and provided all the necessary information to get started with the tool.
I also appreciated the onboarding process we received at the beginning; the team was very friendly, patient, and provided all the necessary information to get started with the tool.
What do you dislike about the product?
The only thing I don’t like is that I can’t schedule PDFs for LinkedIn.
What problems is the product solving and how is that benefiting you?
Sprout helps make scheduling content simpler and more accurate. It’s simple because I’ve used other tools that require more steps and clicks to perform an action, but with Sprout, you can do it in just one click. It’s accurate because it provides precise information on when to post and how my content is currently performing, giving me ideas on how to improve it. Additionally, I can see messages from all social media platforms in one place without having to open each platform’s page separately.
SproutSocial is so helpful for my job.
What do you like best about the product?
The platformis user friendly, offers everything I need, especially for reportiong.
What do you dislike about the product?
I would like to use some of the features that are add-ons without an additional charge.
What problems is the product solving and how is that benefiting you?
It allows me to post quickly across platforms and has all the reporting features I need right in the platform. We switched from Sprinklr, which has terrible reporting capabilities. I tried to input Sprinklr on the next page, but it wouldn't let me.
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