Sprout Social
Sprout SocialExternal reviews
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Live love Sprout!
What do you like best about the product?
I LOVE the reporting details in Sprout. I get to see how my brand is doing on social every week and compare different campaigns or tags. It's been helpful to get into the nitty-gritty of my social channels.
What do you dislike about the product?
A little bit harder to duplicate posts easily
What problems is the product solving and how is that benefiting you?
Reporting
Great platform for social media strategy
What do you like best about the product?
Sprout Social makes social posting easy and provides great insights into the performance of posts.
What do you dislike about the product?
I wouldn't say I have noticed any downsides to using Sprout.
What problems is the product solving and how is that benefiting you?
Sprout helps us keep up a consistent cadence of social posts and monitor mentions easily.
An all-in-one social media tool that ticks all the boxes
What do you like best about the product?
Having worked in both agencies and in-house, I love that Sprout Social is useful for managing multiple clients at the same time, or just one really effectively. It has excellent simple reporting mechanisims that's all easy to modify, and makes scheduling a breeze with draft modes and approval processes.
My favourite feature has to be the community management tool though, which I used daily. It is easy to track conversations, tag them to monitor sentiment and themes, and makes working with customer service and marketing teams so much easier.
The customer support is also really helpful and our dedicated agent is always quick to reply and helps with set up, new user introductions and getting to know features better. It's super easy to integrate with all social media channels and set up/implementation can be done really quickly.
My favourite feature has to be the community management tool though, which I used daily. It is easy to track conversations, tag them to monitor sentiment and themes, and makes working with customer service and marketing teams so much easier.
The customer support is also really helpful and our dedicated agent is always quick to reply and helps with set up, new user introductions and getting to know features better. It's super easy to integrate with all social media channels and set up/implementation can be done really quickly.
What do you dislike about the product?
The one thing I wish Sprout could do better is separating organic vs paid social media results in reporting for all channels. There are workarounds, but would love if this became easier and one-click rather than having to put in more manual effort.
What problems is the product solving and how is that benefiting you?
It's bringing everything you need into one place so that you're not having to go to all the different channels to implement, analyse and provide customer service. That saves me loads of time and means I can get a bigger picture across all channels, making life simpler. It's also great for working collaboratively with third parties such as agencies who help with our marketing.
Sprout has continuously proven to be the elite platform for social media management!
What do you like best about the product?
Inutitive
Reliable
Great Insights
Decently priced!
Reliable
Great Insights
Decently priced!
What do you dislike about the product?
I do wish it was able to track better TikTok metrics, but overall it has been a homerun!
What problems is the product solving and how is that benefiting you?
As a one person social team, it truly helps streamline everything. From analytics to scheduling it has made life so much easier!
My favorite social analytics tool
What do you like best about the product?
I love that it's an all-in-one tool and the analytics are just better than any other platform I've used!
What do you dislike about the product?
Sometimes the analytics dashboard is a little clunky in terms of navigation.
What problems is the product solving and how is that benefiting you?
Robust analytics all in one place, plus intuitive scheduling.
Cross-Channel Social Media Management Streamlined
What do you like best about the product?
I enjoy the collaborative ability to work easily with other teammates, using multiple social media channels and different audiences to build cohesive campaigns.
What do you dislike about the product?
The only lacking feature I have found is that I can not share PDF's on LinkedIn via Sprout Social.
What problems is the product solving and how is that benefiting you?
Sprout Social has consolidated all of our channels and audiences into one easy-to-use platform that provides great control and reporting.
Best scheduling platform by far!
What do you like best about the product?
The ability to easily schedule content across multiple platforms/accounts. I really love that you incorporate Google My Business as well!
What do you dislike about the product?
It is a little complicated of a dashboard to get used to but is still better than some of the other scheduling software that I've used
What problems is the product solving and how is that benefiting you?
Making it easy to see all of our social platforms and business locations into one place. That is a HUGE time saver as a marketing director that does not have any staff helping them.
A Very Robust Social Media Tool
What do you like best about the product?
Sprout makes it very easy to manage social media platforms and engage new users. I used Sprout about six years ago and it's amazing to see how robust it is now!
What do you dislike about the product?
Sprout can help with engagement on most social media platforms, but it is the most compatible with Twitter/X, which my organization is becoming less active on.
What problems is the product solving and how is that benefiting you?
Sprout is helping us to receive robust analytics for social media, particularly as we tag specific campaigns and types of content across platforms.
Great Social Media Platform
What do you like best about the product?
It's super easy to use and navigate for social media scheduling and pulling reports
What do you dislike about the product?
There are some limitations on the reporting aspects as we found it wasn't able to capture all our social media channels
What problems is the product solving and how is that benefiting you?
We're able to schedule our posts in advance it ensure everything goes out as planned
Sprout Social is a game-changer! Superb! 💯
What do you like best about the product?
User friendly interface. Sprout Social's interface is easy and simple to use for navigating and managing our social media accounts. Our team now responds to customer messages faster than our previous tool. Thank you!
What do you dislike about the product?
It may be pricey compared to other tools.
What problems is the product solving and how is that benefiting you?
Sprout Social makes managing social media easier and provides detailed insights. It saves us time and boosts engagement.
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