Sprout Social
Sprout SocialExternal reviews
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Consistent and Easy to Use
What do you like best about the product?
Our organization has used Sprout Social for 11 years. It has remained consistent, while still being up to date with current social trends. It is extremely user friendly and has helped us grow our following over the years.
What do you dislike about the product?
The increase in price over the years has been a bit difficult for a small nonprofit.
What problems is the product solving and how is that benefiting you?
Sprout lets us schedule across multiple platforms. It has provided a one stop shop to review and manage our platforms.
Easy, intuitive and responsive.
What do you like best about the product?
Being able to schedule out posts weeks or even months ahead of time and finding the best time(s) to schedule those posts.
What do you dislike about the product?
I think the cost is a little inhibiting for some and we miss some posts mentioning us across social media platforms.
What problems is the product solving and how is that benefiting you?
It has helped us make sure we have a robust social media strategy and allows us to find/fill in gaps as needed.
Great Tool, Good Support
What do you like best about the product?
I think Sprout is a great tool to use both for small teams and those who have a large social media strategy and infrastructure. The tool doesn't seem too complex for small teams and has everything a sophisticated team would have.
What do you dislike about the product?
I would love better subscription option for small teams. We share logins and often kick each other out to facilitate posting.
What problems is the product solving and how is that benefiting you?
I think Sprout allows for a central hub for posting and analytics, and it helps save time gathering all of our information in separate locations.
An Essential Tool to Scaling Your Company's Social Media Presence Across All Major Platforms
What do you like best about the product?
Before using Sprout Social, the company I worked for only pushed social content to Facebook and Instagram, and neglected to engage with our followers on YouTube, TikTok, Threads, X, and LinkedIn. Due to that platform's smaller size, it just didn't feel worth it to take the time to post there in addition to our two main social platforms.
When we got Sprout, this all changed. Being about to schedule and see all of your publishing in a centralized location made it easy to push content to all major social platforms. Now, just after a year of using Sprout, we see almost a third of our monthly traffic coming from the platforms we previously neglected.
At the end of the day, Sprout is a huge time saver, and we could not reach as many people or be on as many platforms without it.
When we got Sprout, this all changed. Being about to schedule and see all of your publishing in a centralized location made it easy to push content to all major social platforms. Now, just after a year of using Sprout, we see almost a third of our monthly traffic coming from the platforms we previously neglected.
At the end of the day, Sprout is a huge time saver, and we could not reach as many people or be on as many platforms without it.
What do you dislike about the product?
While publishing integrations are mostly available with Sprout, there are some features that I like to utilize that aren't offered. This could include location tagging on Instagram and TikTok, tagging people in Reels for Instagram, and adding Clickable Link Stickers natively in Sprout.
What problems is the product solving and how is that benefiting you?
It is solving the problem of how time consuming social media management is, especially when pushing content to seven platforms. Even if time weren't a factor, having all of your content organized and scheduled in one place makes it so much easier to have a cohesive content plan while being able to change things on the fly and keep track of it all.
Incredible Social + Community Management Support
What do you like best about the product?
Sprout is the best tool I have used for social publishing + reactive community management on paid and organic. The tool is intuitive and easy to use cross-functionally
What do you dislike about the product?
I have used Sprout as a social listening tool in the past and it unfortunately is subpar, especially for company names that are difficult to parse out. It is very twitter heavy and does not make sense to use for companies where twitter is not their primary platform.
What problems is the product solving and how is that benefiting you?
Sprout helps us with our reactive community management efforts to ensure that all questions are being answered on our paid ads, which drive conversion and lower CAC.
Very informative!
What do you like best about the product?
It gives all the information you are looking for and even some you didn't know you wanted to see.
What do you dislike about the product?
Visually it can be overwhelming until you get the hang of it.
What problems is the product solving and how is that benefiting you?
Sprout Social is making it easier to run reports and get all the information needed in one place.
Constantly adding new tools!
What do you like best about the product?
Data collection, ease of posting, responding to messages ease.
What do you dislike about the product?
Profile disconnections, notifications, ease of approving for external approvers.
What problems is the product solving and how is that benefiting you?
Sprout prevents us from having to manually post for all of our clients, as well as eases the approval process for clients.
Quick and Easy Social Reviews
What do you like best about the product?
I love the chain of approvals! It's nice to see who has already reviewed, approved, or asked for changes. It's a great way to easily collaborate with team members.
What do you dislike about the product?
Email notifications per post. I would love to have a bulk summary at the end of the day notifying me i have X number of posts to approve.
What problems is the product solving and how is that benefiting you?
It streamlines post approvals to ensure we have all eyes on posts prior to launch.
Easy to use
What do you like best about the product?
It is easy to use and has a great dashboard for reporting
What do you dislike about the product?
I wish some of the platforms worked a little better on it, sometimes you have to post natively since it won't work through sprout for some elements
What problems is the product solving and how is that benefiting you?
It is helping us to streamline posts through Sprout rather than all natively and can accumulate data for reporting in a bigger way
Handy tool for social media management
What do you like best about the product?
Organizing data from multiple accounts into one presentation.
What do you dislike about the product?
User interface is a little busy and not straightforward. It forces photos to be a certain size, so I end up posting directly to the sites since their compression algorithms preseve detail better than if I force the pictures to be small. Also, it's just an annoying step to take since I won't have any use for a low res picture in the future.
What problems is the product solving and how is that benefiting you?
Many different metrics across different platforms, sprout puts it all together and makes it easier to analyze
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