Sprout Social
Sprout SocialExternal reviews
5,990 reviews
from
and
External reviews are not included in the AWS star rating for the product.
VERY SMOOTH AND USER FRIENDLY
What do you like best about the product?
THE NAVIGATION AND USER-FRIENDLY ASPECT.
What do you dislike about the product?
I DID NOT HAVE ANY DISLIKES OF THE SYSTEM.
What problems is the product solving and how is that benefiting you?
DETALED METRIC
UA BAAS
What do you like best about the product?
How easy it is to manage multiply social media accounts.Sprout has been an amazing platform and I am so impressed with the features and knowsldge they offer to learn about social media and marketing.
What do you dislike about the product?
i havent ran across anything on sprout social that i dislike
What problems is the product solving and how is that benefiting you?
its solves the time of managing accounts and giving time to our creative directors to work on other projects and have more time
Great experience
What do you like best about the product?
Schedule publications and visuals effortlessly
What do you dislike about the product?
It's easy to get started, but I would have appreciated a mini training course in French.
What problems is the product solving and how is that benefiting you?
Timing and organization
Sprout is a great tool for social media analytics
What do you like best about the product?
Sprout Social's reporting capabilities stand out due to their comprehensiveness. They offer a centralized view of tracking cross-network engagements and impressions, which is invaluable for understanding the overall impact of our social strategy and identifying key trends over time.
What do you dislike about the product?
While dashboards are customizable, there are constraints in visual customization or the ability to manipulate raw data directly within the reporting interface. Specific advanced analytical needs require exporting data for further manipulation.
What problems is the product solving and how is that benefiting you?
Sprout helps me streamline performance tracking and simplify team communication by providing customizable reports that are easy to understand.
From Later to Sprout
What do you like best about the product?
I think the layout of Sprout, and the process of drafting to publishing has been really thought out. Great UI. I also thought Sprout Academy was well worth it - just wished it was a bit updated.
What do you dislike about the product?
One thing that could be improved about Sprout is having better integrations with other tools we use -- and then having ultra-visibility and specific editing capabilities. I want to be able to mass upload content and then choose which platform it goes on, and then tailor per those specific channels within the same window.
What problems is the product solving and how is that benefiting you?
Sprout is solving my analytics problem - everything I need is right there to pull some strategic insights that will inform content and pivoting .
Good for managing Social content across platforms. Reporting & API could use some work.
What do you like best about the product?
Makes it easy to manage social content and post across different platforms. Much easier than having to go into each platform and go through every step.
What do you dislike about the product?
Reporting is very basic/functional. API has limitations (i.e. no X social listening data) and the organic + paid reporting is not fit for our reporting purposes.
What problems is the product solving and how is that benefiting you?
Managing Social content and posting across various platforms. Saves us a lot of time and does it effective.
Good product for managing multiple social media accounts
What do you like best about the product?
I like the ease of use for managing multiple accounts and all the reporting options.
What do you dislike about the product?
It's higher cost, compared to other social media management software programs.
What problems is the product solving and how is that benefiting you?
Helping me to keep all my social media accounts management in one place, with scheduling, responding, and looking at analytics.
A beginner-friendly tool for social media management
What do you like best about the product?
My favorite thing about Sprout Social is how easy it is to plan and schedule content across multiple platforms. The calendar is helpful for seeing all of my content at once and keeping tabs on what will be going live and when.
What do you dislike about the product?
The only thing I struggle with on Sprout Social is its analytics/reporting. I sometimes would prefer a higher level overview than what's provided because some stakeholders don't understand what certain metrics mean. ore comprehensive audience/follower data would be nice, too.
What problems is the product solving and how is that benefiting you?
Having more strategic social media planning and management helps build our brand awareness and improves customer sentiment. More people notice and interact with our pages because posts are now more relevant and data-driven.
User friendly.
What do you like best about the product?
Connection between all accounts you manage. User friendly approach.
What do you dislike about the product?
Disconnection from time
to time, videos upload difficulties.
to time, videos upload difficulties.
What problems is the product solving and how is that benefiting you?
Connection and time saving.
User-Friendly Platform with Robust Features
What do you like best about the product?
Sprout Social is very intuitive and easy to navigate, which makes getting started smooth even for new users like myself. I really like the clean interface and how everything is organized logically. There are also plenty of powerful features to explore — from publishing tools to analytics and reporting — and I can see how valuable it will be once I’m fully familiar with all the functions. Also, a big shoutout to our customer support rep, Jaeme, who has been a great help whenever I had questions. Their support really adds to the positive experience.
What do you dislike about the product?
There’s a bit of a learning curve due to the sheer number of features available. While that’s not necessarily a bad thing, it does take some time to explore everything thoroughly and figure out how to make the most of the platform.
What problems is the product solving and how is that benefiting you?
Sprout Social helps streamline our social media management by bringing everything into one place — scheduling posts, monitoring engagement, and tracking performance across platforms. It saves me time and reduces the need to switch between multiple tools. The unified dashboard and reporting features also make it easier to share insights with the team and make more informed content decisions.
showing 1,101 - 1,110