Sprout Social
Sprout SocialExternal reviews
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I am a big fan of sprout social
What do you like best about the product?
I like the grid planner as well as the reports tab.
What do you dislike about the product?
I wish I could schedule send stories and upload different size photos.
What problems is the product solving and how is that benefiting you?
It is helping me stay ahead with schedule sending and it is benefiting me from having to run reports when it is done for me
Sprout helps us stay on top of socials outside of our CRM
What do you like best about the product?
It is easy to respond quickly to all social accounts via Sprout.
What do you dislike about the product?
Unable to report out easily for performance metrics of agent completion
What problems is the product solving and how is that benefiting you?
Maintenance of responding to Social messages
An easy way to get all the social stats I need
What do you like best about the product?
It gives me all the stats I need for multiple clients in one place and I can switch between platforms easily
What do you dislike about the product?
Sometimes the data seems to be questionable
What problems is the product solving and how is that benefiting you?
Gives me all the data in one spot
SproutSocial, our solution to our social media management needs!
What do you like best about the product?
Sprout Social is GREAT at analytics. We recently reviewed all major social media management tools out there, and we decided to keep Sprout because no other tool offered the same functionality and UX as sprout.
What do you dislike about the product?
Sprout's Social Listening tool leaves something to be desired, but their team is so optimistic about it that they decided to throw in one listening topic for our plan renewal. That is a wonderful thing that they're so open to it.
What problems is the product solving and how is that benefiting you?
We own a lot of brands, so it is great to organize and set everything up by brand with Sprout Social. It's a wonderful and effective way to manage all of our tools. Also, when it comes to Social Media Analytics, it is excellent. We currently have the advanced plan with premium and I get to build our own reports for primary stakeholders, and it's wonderful and user-friendly.
Consistent and Easy to Use
What do you like best about the product?
Our organization has used Sprout Social for 11 years. It has remained consistent, while still being up to date with current social trends. It is extremely user friendly and has helped us grow our following over the years.
What do you dislike about the product?
The increase in price over the years has been a bit difficult for a small nonprofit.
What problems is the product solving and how is that benefiting you?
Sprout lets us schedule across multiple platforms. It has provided a one stop shop to review and manage our platforms.
Easy, intuitive and responsive.
What do you like best about the product?
Being able to schedule out posts weeks or even months ahead of time and finding the best time(s) to schedule those posts.
What do you dislike about the product?
I think the cost is a little inhibiting for some and we miss some posts mentioning us across social media platforms.
What problems is the product solving and how is that benefiting you?
It has helped us make sure we have a robust social media strategy and allows us to find/fill in gaps as needed.
Great Tool, Good Support
What do you like best about the product?
I think Sprout is a great tool to use both for small teams and those who have a large social media strategy and infrastructure. The tool doesn't seem too complex for small teams and has everything a sophisticated team would have.
What do you dislike about the product?
I would love better subscription option for small teams. We share logins and often kick each other out to facilitate posting.
What problems is the product solving and how is that benefiting you?
I think Sprout allows for a central hub for posting and analytics, and it helps save time gathering all of our information in separate locations.
An Essential Tool to Scaling Your Company's Social Media Presence Across All Major Platforms
What do you like best about the product?
Before using Sprout Social, the company I worked for only pushed social content to Facebook and Instagram, and neglected to engage with our followers on YouTube, TikTok, Threads, X, and LinkedIn. Due to that platform's smaller size, it just didn't feel worth it to take the time to post there in addition to our two main social platforms.
When we got Sprout, this all changed. Being about to schedule and see all of your publishing in a centralized location made it easy to push content to all major social platforms. Now, just after a year of using Sprout, we see almost a third of our monthly traffic coming from the platforms we previously neglected.
At the end of the day, Sprout is a huge time saver, and we could not reach as many people or be on as many platforms without it.
When we got Sprout, this all changed. Being about to schedule and see all of your publishing in a centralized location made it easy to push content to all major social platforms. Now, just after a year of using Sprout, we see almost a third of our monthly traffic coming from the platforms we previously neglected.
At the end of the day, Sprout is a huge time saver, and we could not reach as many people or be on as many platforms without it.
What do you dislike about the product?
While publishing integrations are mostly available with Sprout, there are some features that I like to utilize that aren't offered. This could include location tagging on Instagram and TikTok, tagging people in Reels for Instagram, and adding Clickable Link Stickers natively in Sprout.
What problems is the product solving and how is that benefiting you?
It is solving the problem of how time consuming social media management is, especially when pushing content to seven platforms. Even if time weren't a factor, having all of your content organized and scheduled in one place makes it so much easier to have a cohesive content plan while being able to change things on the fly and keep track of it all.
Incredible Social + Community Management Support
What do you like best about the product?
Sprout is the best tool I have used for social publishing + reactive community management on paid and organic. The tool is intuitive and easy to use cross-functionally
What do you dislike about the product?
I have used Sprout as a social listening tool in the past and it unfortunately is subpar, especially for company names that are difficult to parse out. It is very twitter heavy and does not make sense to use for companies where twitter is not their primary platform.
What problems is the product solving and how is that benefiting you?
Sprout helps us with our reactive community management efforts to ensure that all questions are being answered on our paid ads, which drive conversion and lower CAC.
Very informative!
What do you like best about the product?
It gives all the information you are looking for and even some you didn't know you wanted to see.
What do you dislike about the product?
Visually it can be overwhelming until you get the hang of it.
What problems is the product solving and how is that benefiting you?
Sprout Social is making it easier to run reports and get all the information needed in one place.
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