Sprout Social
Sprout SocialExternal reviews
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Constantly adding new tools!
What do you like best about the product?
Data collection, ease of posting, responding to messages ease.
What do you dislike about the product?
Profile disconnections, notifications, ease of approving for external approvers.
What problems is the product solving and how is that benefiting you?
Sprout prevents us from having to manually post for all of our clients, as well as eases the approval process for clients.
Quick and Easy Social Reviews
What do you like best about the product?
I love the chain of approvals! It's nice to see who has already reviewed, approved, or asked for changes. It's a great way to easily collaborate with team members.
What do you dislike about the product?
Email notifications per post. I would love to have a bulk summary at the end of the day notifying me i have X number of posts to approve.
What problems is the product solving and how is that benefiting you?
It streamlines post approvals to ensure we have all eyes on posts prior to launch.
Easy to use
What do you like best about the product?
It is easy to use and has a great dashboard for reporting
What do you dislike about the product?
I wish some of the platforms worked a little better on it, sometimes you have to post natively since it won't work through sprout for some elements
What problems is the product solving and how is that benefiting you?
It is helping us to streamline posts through Sprout rather than all natively and can accumulate data for reporting in a bigger way
Handy tool for social media management
What do you like best about the product?
Organizing data from multiple accounts into one presentation.
What do you dislike about the product?
User interface is a little busy and not straightforward. It forces photos to be a certain size, so I end up posting directly to the sites since their compression algorithms preseve detail better than if I force the pictures to be small. Also, it's just an annoying step to take since I won't have any use for a low res picture in the future.
What problems is the product solving and how is that benefiting you?
Many different metrics across different platforms, sprout puts it all together and makes it easier to analyze
Sprout has been great for scheduling, managing my team, and analytics.
What do you like best about the product?
The notes feature allows me to plan with my team and communication is great within the platform
What do you dislike about the product?
Could use some updated analytics; it's missing reach.
What problems is the product solving and how is that benefiting you?
Having the analytics in one place is great: the breakdown of analytics by platform is also great.
Sprout is a great platform to use for all social media needs
What do you like best about the product?
I love that Sprout allows you to add links to Instagram accounts and pulls KPI reports each month.
What do you dislike about the product?
I wish Sprout kept more up to date with the latest features on Instagram and TikTok.
What problems is the product solving and how is that benefiting you?
Sprout helps me keep up with the monthly reports and tracks how many people click to our news articles which wouldn't be possible without Sprout.
Improved Management of LinkedIn for B2B Saas Startup
What do you like best about the product?
It streamlines our entire LinkedIn workflow from AI-assisted message drafting to scheduling posts at the right time, gathering actionable insights, and simplifying the approvals process so our team stays aligned.
What do you dislike about the product?
We're really focused on LinkedIn, and it currently doesn’t surface industry LinkedIn posts we can easily re-share, which would help keep us relevant to industry news.
What problems is the product solving and how is that benefiting you?
Sprout Social is solving the challenge of managing consistent, high-quality LinkedIn content by streamlining approvals, optimizing post timing, and providing AI for message drafting, saving us time and helping us stay on-brand and data-driven.
Using Sprout for Higher Ed Social
What do you like best about the product?
Sprout makes things fairly easy and streamlined. It's pretty user-friendly and easy to hit the ground running with social and content creation.
What do you dislike about the product?
Having used a few other services (i.e. Hootsuite, etc.), I noticed there's a few quirks, particularly when it comes to posting to LinkedIn. There are discrepancies with features available in Sprout compared to posting/scheduling natively.
What problems is the product solving and how is that benefiting you?
Sprout is serving for me as mostly a content calendar and a way to streamline community management. It is nice to see all of the content in one place and it makes it easy to share posts across-platforms.
A powerful tool with good UI but could have better options for custom report
What do you like best about the product?
As a member of analytics team from the agency standpoint, I like sprout because for organic social management, it always gets messy; sprout gives it a one-stop shop for all posts made under one campaign or tag. It's look and feel really makes it easy to use not just for our team but for client as well. Our organic social team finds it easy to implement comparing to using the native platforms for measurement and keep tracking of the campaigns. The entire integration process took less than a month so it wasn't difficult to integrate into our current organic social reporting ecosystem.
What do you dislike about the product?
I had trouble building custom report, the custom builder feature wouldn't allow you to add two metrics at the same time; sometimes I just need a custom report of a data table, no frills or data viz.
What problems is the product solving and how is that benefiting you?
I use Sprout mainly for analytics, it has strong pre-built dashboards that gives you a quick glimpse of campaign performance. But honestly it could have been better because the analytics tools are limited; it doesn't support robust custom report builder that allows you to create a nice looking dashboard with the data tables that includes more than one line of metric. I know you could export CSV but a dashboard will be better.
Sprout for Social Analytics
What do you like best about the product?
Sprout provides very thorough insights to all social platforms that I need to track. Their customer support is always available to chat, which is great.
What do you dislike about the product?
It's not as user friendly as some of the other social analytic tracking tools I've used. It definitely takes some time to learn the user interface.
What problems is the product solving and how is that benefiting you?
Sprout gives a lot more insights than I can get from the platforms directly.
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