Sprout Social
Sprout SocialExternal reviews
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It's the little things that count....
What do you like best about the product?
While Sprout handles all of the traditional things you'd want in a social management platform, there are two smaller/less prominent features I like the most compared to other platforms I've used in the past.
1. The posting queue is great for things that need to go out but not at an exact day or time. Sprout optimizes when that should get posted (and its different per channel), and even gives you suggested optimal times for things that do need a certain day. That alone has helped us see an increase in metrics in the first 4 months.
2. The listening feature - specifically on reddit. Our community is very active on Reddit and having something that notifies us of mentions and key terms is a game changer.
1. The posting queue is great for things that need to go out but not at an exact day or time. Sprout optimizes when that should get posted (and its different per channel), and even gives you suggested optimal times for things that do need a certain day. That alone has helped us see an increase in metrics in the first 4 months.
2. The listening feature - specifically on reddit. Our community is very active on Reddit and having something that notifies us of mentions and key terms is a game changer.
What do you dislike about the product?
There's nothing at this point I "dislike". Any complains I'd have are more about the depth of the product and me not knowing my way around. I know they have good trainings too that I've glanced at for quick help, but nothing really. It took us a minute to figure out to connect somethings, but again, it was more of just trying to figure out where to go then anything.
What problems is the product solving and how is that benefiting you?
Improved efficiency across our team members that handle social - posting, reviews/approvals, listening, responding, metrics, etc. All of it just became easier once we moved to Sprout.
Good all round social media software
What do you like best about the product?
Publishing and analytics are easy to use and provide useful functionality.
What do you dislike about the product?
Customer service team is based in USA so sometimes a bit of an issue getting a hold of them during UK working hours.
What problems is the product solving and how is that benefiting you?
We have a number of accounts that we manage and sprout makes it possible to keep our content as up to date as possible across all of them while providing a good analytical framework for us to consult.
Great social management tool for organisations of any size
What do you like best about the product?
Love that Sprout lets you have multiple accounts under one roof and easily post across your social pages. The 'campaign' tool is great for performance and metric tracking. The user face is super user friendly and easy to navigate.
What do you dislike about the product?
I dont have any downsides that i can list. Compared to other social publishing tools Sprout is very easy to navigate. One improvement would be if it allowed you to crop images within the platform (eg when they dont meet instagram specs)
What problems is the product solving and how is that benefiting you?
Sprot keeps all of our business accounts under one roof allowing easy management of social pages and able to post to multiple. We can tag campaigns and easily review their success and performance
Streamlined Social Media Management with Great Insights
What do you like best about the product?
I really like the clean and intuitive user interface, which makes managing multiple social media accounts much easier. The reporting and analytics tools are especially useful for tracking performance and making data-driven decisions. The Smart Inbox helps consolidate all messages, comments, and interactions into one convenient place, saving a ton of time.
What do you dislike about the product?
While Sprout Social offers great features, the pricing can be a bit steep for small businesses or solo marketers. Some advanced features are locked behind higher-tier plans, which might not be feasible for all users. I’ve also experienced occasional delays in post publishing or syncing with some platforms.
What problems is the product solving and how is that benefiting you?
Sprout Social is helping me streamline social media management across multiple platforms by centralizing everything in one place. It solves the issue of jumping between different apps and accounts by providing a unified dashboard for publishing, engagement, and analytics. This has saved me a lot of time and improved my team’s collaboration. The scheduling tools help keep our content consistent, and the in-depth reporting allows us to better understand what’s working and adjust our strategy accordingly.
VERY SMOOTH AND USER FRIENDLY
What do you like best about the product?
THE NAVIGATION AND USER-FRIENDLY ASPECT.
What do you dislike about the product?
I DID NOT HAVE ANY DISLIKES OF THE SYSTEM.
What problems is the product solving and how is that benefiting you?
DETALED METRIC
UA BAAS
What do you like best about the product?
How easy it is to manage multiply social media accounts.Sprout has been an amazing platform and I am so impressed with the features and knowsldge they offer to learn about social media and marketing.
What do you dislike about the product?
i havent ran across anything on sprout social that i dislike
What problems is the product solving and how is that benefiting you?
its solves the time of managing accounts and giving time to our creative directors to work on other projects and have more time
Great experience
What do you like best about the product?
Schedule publications and visuals effortlessly
What do you dislike about the product?
It's easy to get started, but I would have appreciated a mini training course in French.
What problems is the product solving and how is that benefiting you?
Timing and organization
Sprout is a great tool for social media analytics
What do you like best about the product?
Sprout Social's reporting capabilities stand out due to their comprehensiveness. They offer a centralized view of tracking cross-network engagements and impressions, which is invaluable for understanding the overall impact of our social strategy and identifying key trends over time.
What do you dislike about the product?
While dashboards are customizable, there are constraints in visual customization or the ability to manipulate raw data directly within the reporting interface. Specific advanced analytical needs require exporting data for further manipulation.
What problems is the product solving and how is that benefiting you?
Sprout helps me streamline performance tracking and simplify team communication by providing customizable reports that are easy to understand.
From Later to Sprout
What do you like best about the product?
I think the layout of Sprout, and the process of drafting to publishing has been really thought out. Great UI. I also thought Sprout Academy was well worth it - just wished it was a bit updated.
What do you dislike about the product?
One thing that could be improved about Sprout is having better integrations with other tools we use -- and then having ultra-visibility and specific editing capabilities. I want to be able to mass upload content and then choose which platform it goes on, and then tailor per those specific channels within the same window.
What problems is the product solving and how is that benefiting you?
Sprout is solving my analytics problem - everything I need is right there to pull some strategic insights that will inform content and pivoting .
Good for managing Social content across platforms. Reporting & API could use some work.
What do you like best about the product?
Makes it easy to manage social content and post across different platforms. Much easier than having to go into each platform and go through every step.
What do you dislike about the product?
Reporting is very basic/functional. API has limitations (i.e. no X social listening data) and the organic + paid reporting is not fit for our reporting purposes.
What problems is the product solving and how is that benefiting you?
Managing Social content and posting across various platforms. Saves us a lot of time and does it effective.
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