Sprout Social
Sprout SocialExternal reviews
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Streamlines Multi-Platform Content Posting Effortlessly
What do you like best about the product?
I find Sprout Social incredibly useful for content posting because it makes it easier than posting natively. I appreciate being able to post for multiple platforms and channels all in one space. I also like how user-friendly it is to learn and understand. I enjoy our monthly communication with our rep and the team that is always there to help with technical issues. Additionally, the setup for Sprout Social is pretty easy.
What do you dislike about the product?
I wish API limitations didn't stop us from having to post in the app.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for easier content posting, managing multiple platforms in one place.
Easy Multi-Platform Inbox, Smooth Scheduling, and Simple Reporting
What do you like best about the product?
Easy tool to go through inboxes for multiple platforms in one spot, the scheduling tool and how easy it is to make reports.
What do you dislike about the product?
That you cannot schedule more than 10 assets for a carrousel, there is no mix of video and photos for Facebook. Also, if you manually publish something you have to tag each post individually.
What problems is the product solving and how is that benefiting you?
Sprout social makes community management faster and scheduling content so much easier.
Great Usability, But Glitchy at Times
What do you like best about the product?
I like the usability of Sprout Social and how easy it makes it to moderate my clients social media platforms.
What do you dislike about the product?
It can be very glitchy. Sometimes certain tools don't work well and sometimes it can affect my work. It's sometimes hard to create cases, see updates from the client's side, and sometimes the platform crashes all together.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for answering customer service issues, moderating social media comments, direct messages, and public mentions for my confidential clients. We also escalate cases through sales force to make sure the client can handle more complex issues.
Incredible platform with incredible tools that support my growth.
What do you like best about the product?
The main reason I chose Sprout Social is the mobile app. While I do 99% of my posting on the desktop site, being notified when a post is successful is critical and super helpful to my day-to-day.
What do you dislike about the product?
There is very little I dislike; there are a few nuanced things that aren't 100% perfect, but nothing that I can really say I dislike.
What problems is the product solving and how is that benefiting you?
Sprout social allows me to have a birds eye view over multiple social accounts, keep track of posting, and if I want/need it, plenty of reports and data to back things up. It makes my social media management services easy and scalable.
Effortless Post Scheduling and Editing
What do you like best about the product?
I like Sprout Social because it helps ensure that my posts are on time and lets me schedule in advance. I also like the fact that I can edit and filter photos within Sprout Social, which means I don't have to download other apps to edit the photos I want to post. Plus, the initial setup of Sprout Social was very easy.
What do you dislike about the product?
It takes a while ot login sometimes
What problems is the product solving and how is that benefiting you?
I use Sprout Social to make sure my posts are on time by scheduling in advance. I like that I can edit and filter photos without needing other apps.
Powerful Scheduling, Previews, Drafts, and Robust Reporting Across Platforms
What do you like best about the product?
The ability to schedule, preview, and draft posts for multiple platforms. And their robust reporting
What do you dislike about the product?
We have 100+ locations - I wish we could manage all of our location Facebook pages here. Along with Google Business Profile (not just posting, but actually managing listing information)
What problems is the product solving and how is that benefiting you?
Helping me get ahead and schedule posts in advance!
Perfect for our needs
What do you like best about the product?
I love that the calendar scheduler is a visual format so that I can see everything I have planned. I also love that, as long as I keep up with tags, the reporting tool makes it easy for me to see the impact of my campaigns. It's also great that all our analytics across platforms can be in one place rather than having to bounce around.
What do you dislike about the product?
I dislike that tagging other companies doesn't always work even when I know I have the correct social media handle.
What problems is the product solving and how is that benefiting you?
We need an easy way to report out on the efficacy of our marketing campaigns. Because we utilize the campaign and tag features, we can pull reports very easily to show how many impressions and clicks we got and which posts were the most popular. We especially love this latter feature.
Effortless Social Media Management with Trend Insights
What do you like best about the product?
I use Sprout Social for social media and brand management on behalf of my organization. I love how it keeps everything organized in one place, allowing my team to manage social media without always needing to be logged in through the native app. The feature that lets us prioritize from oldest to newest is really useful. I appreciate the easy options for hiding comments and identifying trends. Responding to messages through Sprout is convenient because I can clear them out and focus on older comments. Identifying trends helps me share valuable material across other departments. The initial setup was very easy, and it's also easy to have multiple users.
What do you dislike about the product?
everything is clean and easy to use/understand, the scheduling tool helps plan and schedule content, and also saves time
What problems is the product solving and how is that benefiting you?
Sprout Social keeps our social media organized in one place, lets the team manage without constant app logins, prioritizes messages, hides comments, identifies trends, and simplifies responding to messages, making social management easy and efficient.
Reliability and Ease with Sprout Social
What do you like best about the product?
I save a tremendous amount of time scheduling posts across 50+ social media accounts with Sprout Social. I like its ease of use and reliability. I especially value the publishing feature, which lets me schedule an entire month of posts knowing they'll go up reliably. The inbox feature is also great as it allows me to see and respond to comments and messages right away. The initial setup was easy, and I would highly recommend Sprout Social.
What do you dislike about the product?
There is nothing I don't like
What problems is the product solving and how is that benefiting you?
I save a tremendous amount of time scheduling posts across 50+ social media accounts. With publishing, I can schedule an entire month confidently. The inbox lets me see and respond to comments and messages immediately.
Easy to Use, User-Friendly, and Packed with the Features I Need
What do you like best about the product?
Easy to use, user friendly, has all the features I need
What do you dislike about the product?
Too many things on the screen at once, could be simplified
What problems is the product solving and how is that benefiting you?
Analytics across multiple social platforms, makes my job easier
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