Sprout Social
Sprout SocialExternal reviews
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Sprout Social, I love it.
What do you like best about the product?
Sprout Social has made my day to day work significantly more time effective. The platform is user friendly, makes planning out content very easy, and the analytics are great. Using and syncing up to your platforms is very easy and straightforward.
What do you dislike about the product?
If I have to pick what I dislike, is that the platform isn't affordable to an indepent contractor who might want to use Sprout Social for their smaller business.
What problems is the product solving and how is that benefiting you?
The biggest problem that it's solving for me is making it a lot more time effective for me to plan and schedule. I'm a huge fan of the integrated AI, which can help me tweak copy based on the platform it's going to be posted to. I work at a company where I'm the sole person handling our social media, which also entails creating everything that we're posting (aka I'm not given any assets). So Sprout Social really helps makes things a little easier.
Ease of use and endless support.
What do you like best about the product?
The interface and user experience are a breeze. Everything is organized in a way that makes sense and creates efficiences for our daily processes. On top of that, the support that Sprout provides is unmatched. There's live chat support when I need immediate answers, online guides that provide current information and specs for social platforms and a TON of educational support about the platform, social media trends and so much more.
What do you dislike about the product?
The only thing I can think of is inconsistencies across platforms, like, not being able to add alt text when scheduling Instagram posts or uploading video to scheduled Pinterest posts. I believe there are tickets out for these though.
What problems is the product solving and how is that benefiting you?
Mostly efficiency of our process, reliability on the platform working as expected and the ability to use label tags and campaign tags on posts to enrich reporting and data analytics.
Sproutsocial has all of your social media needs and more!
What do you like best about the product?
All of the different features it offers (analytics, social listening, competitor reporting, pulihsing, and so much more).
What do you dislike about the product?
There have been a few glitches in their system (ex: facebook handles not showing up properly of those sending us messages) but the team is quick to act on fixing the bug.
What problems is the product solving and how is that benefiting you?
It allows us to tackle social and digital all in one place rather than having to go to a bunch of different platforms.
Socialing Made Easy
What do you like best about the product?
The ease of which team and agency collaboration happens
What do you dislike about the product?
The presentation on mobile device when on-the-go
What problems is the product solving and how is that benefiting you?
Sprout allows us to easily track our post activity as well as the metrics associated with effort in a single-look making it easy to prove out the return
Does what it says on the tin
What do you like best about the product?
I really enjoy the simple interface and UX of Sprout. The reporting capabilities are excellent and so are the scheduling and publishing features. Overall, Sprout is hands down my preferred social tool for clients as it does everything you need with a simple, clean design and non-clunky functions.
What do you dislike about the product?
I can't fault anything! Most of my daily issues relate to the platforms' APIs and not Sprout as a tool.
What problems is the product solving and how is that benefiting you?
Managing a monthly content calendar has been simple with Sprout. Additionally, the scheduling tool allows for multiple stakeholders to review the content before it's finally approved to go live which gives us all peace of mind.
Easy to use & insightful
What do you like best about the product?
It's really easy to use and reports are easy to customise / export. The set up and implementation were really easy. We use Sprout to generate information about how our distributors are using our content and how effective their postings are.
What do you dislike about the product?
I'd like to be able to group users easily .
What problems is the product solving and how is that benefiting you?
Being able to quickly and easily see posts on all our Facebook / Instagram / Twitter
Social experience
What do you like best about the product?
We use all the time to schedule the social content and to track the data of the links tht we use. We love that we can track the campaigns and we can have some importan insights
What do you dislike about the product?
Some times, the way that you put the UTMs I think that is not easy and when you program 1 post for diferent socials the link could be confused.
What problems is the product solving and how is that benefiting you?
We can program the content with time and have a good way to track the campaigns that is so helpfull.
So Many Features for Different Teams
What do you like best about the product?
The ease of use and reporting are unmatched. Our social media. manager is using it for her purposes, but in CX we also find it so helpful for social listening and sentiment. Onboarding has been a breeze.
What do you dislike about the product?
The interface is a bit overwhelming at first but the onboarding and support docs help.
What problems is the product solving and how is that benefiting you?
Trying to build out an online reputation management program and this is a great jumping off product for that.
Great experience overall!
What do you like best about the product?
I love its UX and how friendly it is, seamless!
What do you dislike about the product?
No downsides honestly! I love Sprout and use it at all of the companies I've worked with and highly recommend it
What problems is the product solving and how is that benefiting you?
It's streamlining the process of social strategy and making my life so much easier!
Fantastic and Amazing Social Listening Tool!!
What do you like best about the product?
The best thing about Sprout Social is it gives precise and deep insight into data for our organization.
What do you dislike about the product?
You can add more filters to the Sprout Social.
What problems is the product solving and how is that benefiting you?
The deep insights data that we retrieve from Sprout Social is benefiting us in various ways and have helped us in solving many problem.
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